The Mediating Force of "Face": Supervisor Character and Status Related to Perceived Organizational Support and Work Outcomes

Journal of Leadership and Organizational Studies

Volumn 19, Issue 1, 2012, Pages 58-67

  Francis, Clare A ^a  

^a UNIVERSITY OF NORTH DAKOTA   (United States)

Author keywords

face; job performance; perceived organizational support; POS; self presentation

Indexed keywords

EID: 84857482108     PISSN: 15480518     EISSN: 19397089     Source Type: Journal    
DOI: 10.1177/1548051811410701     Document Type: Article

References (43)

1. Baker T.L.,Hunt T.G.,Andrews M.C.Promoting ethical behavior and organizational citizenship behaviors: The influence of corporate ethical values.Journal of Business Research. 2006;59:849-857.
2. Theological dictionary of the Old Testament. Botterweck G.J.Helmert R.Heinz J., ed. Cambridge, England: W. B. Eerdmans; 1974:.
3. Brockner J.Self-esteem at work: Research, theory and practice. Lexington, MA: Lexington Books; 1988:.
4. Byrne Z.S.,Hochwarter W.A.Perceived organizational support and performance: Relationships across levels of organizational cynicism.Journal of Managerial Psychology. 2008;23 (1): 54-72.
5. Dienesch R.M.,Liden R.C.Leader-member exchange model of leadership: A critique and further development.Academy of Management Review. 1986;10:527-539.
6. Dutton J.E.,Roberts L.M.,Bednar J.Pathways for positive identity construction at work: Four types of positive identity and the building of social resources.Academy of Management Review. 2010;35:265-293.
7. Earley P.C.Face, harmony, & social structure. Oxford, England: Oxford University Press; 1997:.
8. Eisenberger R.,Cummings J.,Armeli S.,Lynch P.Perceived organizational support, discretionary treatment, and job satisfaction.Journal of Applied Psychology. 1997;82:812-820.
9. Eisenberger R.,Huntington R.,Hutchison S.,Sowa D.Perceived organizational support.Journal of Applied Psychology. 1986;71:500-507.
10. Farmer S.M.,Aguinis H.Accounting for subordinate perceptions of supervisor power: An identity-dependence model.Journal of Applied Psychology. 2005;90:1069-1083.
11. Ferris D.L.,Brown D.J.,Heller D.Organizational supports and organizational deviance: The mediating role of organization-based self-esteem.Organizational Behavior and Human Decision Processes. 2009;108:279-286.
12. Theological dictionary of the New Testament. Friedrich G., ed. Grand Rapids, MI: Wm. B. Eerdmans; 1967:.
13. Goffman E.The presentation of self in everyday life. Garden City, NY: Anchor Books; 1959:.
14. Goffman E.Interaction ritual: Essays on face-to-face behavior. New York, NY: Anchor Books; 1967:.
15. Hall A.T.,Zinko R.,Perryman A.A.,Ferris G.R.Organizational citizenship behavior and reputation: Mediators in the relationship between accountability and job performance and satisfaction.Journal of Leadership & Organizational Studies. 2009;15:381-392.
16. Hofstede G.Cultures and organizations: Software of the mind-intercultural cooperation and its importance for survival. New York, NY: McGraw-Hill; 1991:.
17. Hu H.C.The Chinese concept of face.American Anthropologist. 1944;46:45-64.
18. Lee J.,Peccei R.Perceived organizational support and affective commitment: The mediating role of organization-based self-esteem in the context of job insecurity.Journal of Organizational Behavior. 2007;28:661-685.
19. Lim T.S. Facework and interpersonal relationships. The challenge of facework: Cross-cultural and interpersonal issues. Ting-Toomey S., ed. Albany: State University of New York Press; 1994:209-229.
20. Lord R.G.,Brown D.J.Leadership processes and follower self-identity. Mahwah, NJ: Lawrence Erlbaum; 2004:.
21. Lynch P.,Eisenberger R.,Armeli S.Perceived organizational support: Inferior-versus-superior performance by wary employees.Journal of Applied Psychology. 1999;84:467-483.
22. McCall G.,Simmons J.L.Identities and interaction. New York, NY: Free Press; 1978:.
23. Mead M.Coming of age in Samoa. New York, NY: Morrow Paperback Editions; 1928:.
24. Mehra A.,Dixon A.L.,Brass D.J.,Robertson B.The social network ties of group leaders: Implications for group performance and leader reputation.Organization Science. 2006;17 (1): 64-79.
25. Milton L.P.,Westphal J.D.Identity confirmation networks and cooperation in work groups.Academy of Management Journal. 2005;48:191-212.
26. Moorman R.,Blakely G.L.,Niehoff B.P.Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behavior?.Academy of Management Journal. 1998;41:351-357.
27. Pfeffer J.Power in organizations. Cambridge, MA: Ballinger; 1981:.
28. Pierce J.L.,Gardner D.G.,Cummings L.L.,Dunham R.B.Organization-based self-esteem: Construct definition, measurement, and validation.Academy of Management Journal. 1989;32:622-648.
29. Podsakoff P.M.,MacKenzie S.B.,Lee J.Y.,Podsakoff N.P.Common method biases in behavioral research: A critical review of the literature and recommended remedies.Journal of Applied Psychology. 2003;88:879-903.
30. Rhoades L.,Eisenberger R.Perceived organizational support: A review of the literature.Journal of Applied Psychology. 2002;87:698-717.
31. Shanock L.R.,Eisenberger R.When supervisors feel supported: Relationship with subordinates' perceived supervisor support, perceived organizational support and performance.Journal of Applied Psychology. 2006;91:689-695.
32. Simons T.Behavioral integrity: The perceived alignment between managers' words and deeds as a research focus.Organizational Science. 2002;13:18-35.
33. Simons T.,Friedman R.,Liu L.A.,Parks J.M.Racial differences in sensitivity to behavioral integrity: Attitudinal consequences, in-group effects and "trickle down" among black and non-black employees.Journal of Applied Psychology. 2007;92:650-665.
34. Tajfel H.Experiments in a vacuum The context of social psychology: A critical assessment. Israel JTajfel H., ed. London Academic Press; 1972:69-119.
35. Ting-Toomey S.The matrix of face: An updated facenegotiation theory Theorizing about intercultural communications. Gudykunst W.B., ed. Thousand Oaks, CA: Sage; 2005:71-92.
36. Ting-Toomey S.,Gao G.,Trubisky P.,Yank A.,Kim H.S.,Lin S.L.,Nishida T.Culture, face maintenance, and styles of handling interpersonal conflict: A study in five cultures.International Journal of Conflict Management. 1991;2:275-296.
37. Tjosvold D.,Huston T.L.Social face and resistance to compromise in bargaining.Journal of Social Psychology. 1978;104:57-68.
38. Turner J.C.Social categorization and self-concept: A social-cognitive theory of group behavior. Advances in group process: Theory and research. Lawler e.J., ed. Greenwich, CT: JAI Press; 1985:77-122.
39. Turnipseed D.L.Are good soldiers good? Exploring the link between organization citizenship behavior and personal ethics.Journal of Business Research. 2002;55 (1): 1-15.
40. Valentine S.,Varca P.,Godkin L.,Barnett T.Positive job response and ethical job performance.Journal of Business Ethics. 2010;91:195-206.
41. Watson D.,Clark L.A.,Tellegen A.Development and validation of brief measures of positive and negative affect: The PANAS scales.Journal of Personality and Social Psychology. 1988;54:1063-1070.
42. Wayne S.J.,Shore L.M.,Liden R.C.Perceived organizational support and leader-member exchange: A social exchange perspective.Academy of Management Journal. 1997;40:82-111.
43. Williams L.J.,Anderson S.E.Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors.Journal of Management. 1991;17:601-617.