The relationship between TQM and performance in small manufacturing enterprises: The mediation effect of failure

International Journal of Industrial Engineering : Theory Applications and Practice

Volumn 18, Issue 4, 2011, Pages 203-218

  Koc, Tufan ^a  

^a ISTANBUL TECHNICAL UNIVERSITY   (Turkey)

Author keywords

External failure; Internal failure; Manufacturing performance; SME; TQM practices

Indexed keywords

MANUFACTURE;

CUSTOMER FOCUS; EMPLOYEE INVOLVEMENT; FAILURE ELEMENTS; FIRM PERFORMANCE; INTERNAL FAILURE; MANUFACTURING PERFORMANCE; QUALITY SYSTEMS; SMALL MANUFACTURING ENTERPRISE;

SALES;

EID: 82955246383     PISSN: 10724761     EISSN: 1943670X     Source Type: Journal    
DOI: None     Document Type: Article

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