Perceived service quality for South Korean domestic airlines

Total Quality Management and Business Excellence

Volumn 22, Issue 10, 2011, Pages 1041-1056

  Kim, Yu Kyoung ^a   Kim, Yong Beom ^b   Lee, Yong Il ^c  

^a Seoul National University   (South Korea)

^b Chungju National University   (South Korea)

^c Namseoul University   (South Korea)

Author keywords

Full service carriers; Low cost carriers; Perceived airline service quality

Indexed keywords

EID: 82055166995     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783363.2011.614872     Document Type: Article

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