-
1
-
-
84986096487
-
Partnerships up in the air
-
August
-
Asian Business (1996), “Partnerships up in the air”, August, p. 53.
-
(1996)
Asian Business
, pp. 53
-
-
-
2
-
-
84986021078
-
Asia’s most admired companies, 1997
-
(a) May
-
Asian Business (1997a), “Asia’s most admired companies, 1997”, May, p. 24.
-
(1997)
Asian Business
, pp. 24
-
-
-
3
-
-
84986096454
-
Going global
-
(b) May
-
Asian Business (1997b), “Going global”, May, p. 22.
-
(1997)
Asian Business
, pp. 22
-
-
-
4
-
-
84986112223
-
Delta ties knot at last
-
(a) June
-
Airline Business (1998a), “Delta ties knot at last”, June, p. 8.
-
(1998)
Airline Business
, pp. 8
-
-
-
5
-
-
84986179929
-
American to bed US rival
-
(b) June
-
Airline Business (1998b), “American to bed US rival”, June, p. 14.
-
(1998)
Airline Business
, pp. 14
-
-
-
6
-
-
84986043739
-
Asia’s great companies: why SIA is the world’s most profitable airline
-
December
-
Asian Business Review (1996), “Asia’s great companies: why SIA is the world’s most profitable airline”, December, p. 34.
-
(1996)
Asian Business Review
, pp. 34
-
-
-
7
-
-
84986068995
-
Airline industry: the good and bad of air alliances
-
20 January
-
Business Times (1998), “Airline industry: the good and bad of air alliances”, 20 January, p. 2.
-
(1998)
Business Times
, pp. 2
-
-
-
8
-
-
84986084263
-
Fast-lane flyers
-
(a) October
-
Business Traveller – Asia Pacific (1997a),“ Fast-lane flyers”, October, p. 3.
-
(1997)
Business Traveller – Asia Pacific
, pp. 3
-
-
-
9
-
-
84986028257
-
The cream of the crop
-
(b) October
-
Business Traveller – Asia Pacific (1997b), “The cream of the crop”, October, p. 44.
-
(1997)
Business Traveller – Asia Pacific
, pp. 44
-
-
-
10
-
-
84986058601
-
Up the poll once more
-
October
-
Business Traveller – Asia Pacific (1998), “Up the poll once more”, October, p. 5.
-
(1998)
Business Traveller – Asia Pacific
, pp. 5
-
-
-
11
-
-
84986050358
-
Consolidation trend
-
16 June.
-
Donofrio, S. (1996), “Consolidation trend”, Travel Weekly, 16 June.
-
(1996)
Travel Weekly
-
-
Donofrio, S.1
-
12
-
-
84986171797
-
Europe’s skies freer
-
18 June
-
Financial Times (1998), “Europe’s skies freer”, 18 June, p. 16.
-
(1998)
Financial Times
, pp. 16
-
-
-
13
-
-
84986053191
-
Air wars over Asia
-
4 April
-
Fortune (1994), “Air wars over Asia”, 4 April, p. 26.
-
(1994)
Fortune
, pp. 26
-
-
-
14
-
-
0010789428
-
Competing on customer service: an interview with BA’s Sir Colin Marshall
-
November/December
-
Harvard Business Review (1995), “Competing on customer service: an interview with BA’s Sir Colin Marshall”, November/December, p. 100.
-
(1995)
Harvard Business Review
, pp. 100
-
-
-
15
-
-
84986042432
-
Singapore Airlines (A)
-
9-687-022, Rev. 3/89.
-
Harvard Business School (1989), “Singapore Airlines (A)”, 9-687-022, Rev. 3/89.
-
(1989)
-
-
-
16
-
-
84986098831
-
Changing the culture at BA
-
9-491-009, September 13.
-
Harvard Business School (1993), “Changing the culture at BA”, 9-491-009, September 13.
-
(1993)
-
-
-
17
-
-
84986100334
-
United Airlines Launches New Customer Plan
-
Business World Publishing Corporation (Philippines) 9 October
-
Southeast Asia Business World (1997), “United Airlines Launches New Customer Plan”, Business World Publishing Corporation (Philippines), 9 October, p. 22.
-
(1997)
Southeast Asia Business World
, pp. 22
-
-
-
18
-
-
84986118789
-
Singapore and SIA must adapt to meet competition
-
(a) 12 July
-
Straits Times (1997a), “Singapore and SIA must adapt to meet competition”, 12 July, p. 56.
-
(1997)
Straits Times
, pp. 56
-
-
-
19
-
-
84986114518
-
Changi Airport, SIA voted tops by travel magazine
-
(b) 10 September
-
Straits Times (1997b), “Changi Airport, SIA voted tops by travel magazine”, 10 September, p. 33.
-
(1997)
Straits Times
, pp. 33
-
-
-
20
-
-
84986071048
-
SIA named top airline for seventh year in a row
-
(a) 2 October
-
Straits Times (1998a), “SIA named top airline for seventh year in a row”, 2 October, p. 35.
-
(1998)
Straits Times
, pp. 35
-
-
-
21
-
-
84986053217
-
BA to drop ethnic art tail designs
-
(b) 13 July
-
Straits Times (1998b), “BA to drop ethnic art tail designs”, 13 July, p. 52.
-
(1998)
Straits Times
, pp. 52
-
-
-
22
-
-
84986053198
-
Ease up, BA tells ‘aloof’ stewardesses
-
(c) 7 July
-
Straits Times (1998c), “Ease up, BA tells ‘aloof’ stewardesses”, 7 July, p. 6.
-
(1998)
Straits Times
, pp. 6
-
-
-
23
-
-
84986100360
-
Cathay to ride out turbulence
-
(d) 13 July
-
Straits Times (1998d), “Cathay to ride out turbulence”, 13 July, p. 42.
-
(1998)
Straits Times
, pp. 42
-
-
-
24
-
-
84986060088
-
SIA to put new spin on airline cuisine
-
(e) 18 July
-
Straits Times (1998e), “SIA to put new spin on airline cuisine”, 18 July, p. 3
-
(1998)
Straits Times
, pp. 3
-
-
-
25
-
-
84986108050
-
No detail too small for SIA in revamp
-
(f) 12 September
-
Straits Times (1998f), “No detail too small for SIA in revamp”, 12 September, p. 37.
-
(1998)
Straits Times
, pp. 37
-
-
-
26
-
-
84986153976
-
Up… up … and away
-
(g) 5 October
-
Straits Times (1998g), “Up… up … and away ”, 5 October, p. 12.
-
(1998)
Straits Times
, pp. 12
-
-
-
27
-
-
84986108820
-
Airline tie-up: more flights for SIA, Lufthansa
-
(h) 3 July
-
Straits Times (1998h), “Airline tie-up: more flights for SIA, Lufthansa”, 3 July, p. 8.
-
(1998)
Straits Times
, pp. 8
-
-
-
28
-
-
84986146513
-
No let-up in growth of Asian airports
-
(i) 4 July
-
Straits Times (1998i), “No let-up in growth of Asian airports”, 4 July, p. 16.
-
(1998)
Straits Times
, pp. 16
-
-
-
29
-
-
84986036292
-
From LA to Tokyo in two hours
-
(j) 12 September
-
Straits Times (1998j), “From LA to Tokyo in two hours”, 12 September, p. 4.
-
(1998)
Straits Times
, pp. 4
-
-
-
30
-
-
84986098847
-
Even No. 1 must do better to stay ahead of the competition
-
(a) 24 August
-
The Sunday Times (1997a), “Even No. 1 must do better to stay ahead of the competition”, 24 August, p. 3.
-
(1997)
The Sunday Times
, pp. 3
-
-
-
31
-
-
84986056818
-
Non-Asian SIA girls?
-
(b) 24 August
-
The Sunday Times (1997b), “Non-Asian SIA girls? ”, 24 August, p. 3
-
(1997)
The Sunday Times
, pp. 3
-
-
-
32
-
-
84986108777
-
Tailor-made in-flight service to usher in new era: an interview with SIA Chairman S. Dhanabalan
-
(c) 19 October
-
The Sunday Times (1997c), “Tailor-made in-flight service to usher in new era: an interview with SIA Chairman S. Dhanabalan”, 19 October, p. 32.
-
(1997)
The Sunday Times
, pp. 32
-
-
-
33
-
-
84986087569
-
Catering to the new élite
-
(a) 19 April
-
The Sunday Times (1998a), “Catering to the new élite”, 19 April, p. 40.
-
(1998)
The Sunday Times
, pp. 40
-
-
-
34
-
-
84986108769
-
Space: next frontier for private transport
-
(b) 1 November
-
The Sunday Times (1998b), “Space: next frontier for private transport”, 1 November, p. 6.
-
(1998)
The Sunday Times
, pp. 6
-
-
-
35
-
-
84986032883
-
Management: the importance of service
-
10 January
-
William Reed Ltd (1998), “Management: the importance of service”, 10 January, p. 6.
-
(1998)
, pp. 6
-
-
|