Evaluation of new service concepts using rough set theory and group analytic hierarchy process

Expert Systems with Applications

Volumn 39, Issue 3, 2012, Pages 3404-3412

  Lee, Changyong ^a   Lee, Hakyeon ^b   Seol, Hyeonju ^c   Park, Yongtae ^a  

^a Seoul National University   (South Korea)

^b Seoul National University of Science and Technology   (South Korea)

^c Korean Air Force Academy   (South Korea)

Author keywords

Analytic hierarchy process (AHP); Concept evaluation; New service concept (NSC); New service development (NSD); Rough set theory (RST); Service engineering

Indexed keywords

CONCEPT EVALUATION; NEW SERVICE DEVELOPMENT; NEW SERVICES; ROUGH SET; SERVICE ENGINEERING;

ANALYTIC HIERARCHY PROCESS; DECISION MAKING; HIERARCHICAL SYSTEMS;

ROUGH SET THEORY;

EID: 80255139981     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2011.09.028     Document Type: Article

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