A framework for measuring logistics performance in the wine industry

International Journal of Production Economics

Volumn 135, Issue 1, 2012, Pages 284-298

  Garcia, Fernanda A ^a   Marchetta, Martin G ^a   Camargo, Mauricio ^b   Morel, Laure ^b   Forradellas, Raymundo Q ^a  

^a UNIVERSIDAD NACIONAL DE CUYO   (Argentina)

^b UNIVERSITÉ DE LORRAINE   (France)

Author keywords

Logistics benchmarking; Performance measurement systems; Wine industry; Wine supply chain

Indexed keywords

ARGENTINA; LITTLE RESEARCH; LOGISTICS PROCESS; PERFORMANCE MEASUREMENT SYSTEM; PERFORMANCE MEASUREMENTS; WINE INDUSTRY;

BENCHMARKING; INDUSTRY; SUPPLY CHAINS;

WINE;

EID: 80055061021     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijpe.2011.08.003     Document Type: Article

References (66)

1. Adamo, C., 2004. A Global perspective of the Wine Supply chain - The case of Argentinean Wineries and the U.S. Market. M.Sc. Thesis. Sloan School of Management, Massachusetts Institute of Technology.
2. L. Alturria, J.E. Solsona, E.R. Antoniolli, P. Winter, and A.M. Ceresa Wine making: defects in the process that originate costs of nonquality Rev. FCA UNCuyo XL 1 2008 1 16
3. B. Andersen, T. Fagerhaug, S. Randmñl, J. Schuldmaier, and J. Prenninger Benchmarking supply chain management: finding best practices Journal of Business & Industrial Marketing 14 5/6 1999 378 389
4. A. Awasthi, S.S. Chauhan, and S.K. Goyal A fuzzy multicriteria approach for evaluating environmental performance of suppliers International Journal of Production Economics 126 2010 370 378
5. R. Bailey Measuring for success in the wine industry The Australian & New Zealand Wine Industry Journal 18 2003 3
6. G. Banks, and J. Overton Old world, new world, third world: reconceptualising the worlds of wine Journal of Wine Research 21 1 2010 57 75
7. E. Bayraktar, M. Demirbag, S.C. Lenny Koh, E. Tatoglu, and H. Zaim A causal analysis of the impact of information systems and supply chain management practices on operational performance: evidence from manufacturing SMEs in Turkey International Journal of Production Economics 122 2009 133 149
8. Beitz, A., Wieczorek, I., 2000. Applying benchmarking to learn from best practices. In: Proceedings of the Second International Conference on Product Focused Software Process Improvement, Lecture Notes in Computer Science, vol. 1840, pp. 5972.
9. R. Bhagwat, and M.K. Sharma Performance measurement of supply chain management: a balanced scorecard approach Computers & Industrial Engineering 53 2007 43 62
10. K. Bichou Review of port performance approaches and a supply chain framework to port performance benchmarking Researching Transportation Economics 17 2007 567 598
11. BizSys, 2006. Transport Company Benchmarking Study, joint initiative of: BizSys Partner Reference Group, Transport Distribution and Logistics Industry Round Table, The Victorian Governments Department of Innovation, Industry and Regional Development, Victorian Transport Association, bRex Pty Ltd.
12. O.F. Bustinza, D. Arias-Aranda, and L. Gutierrez-Gutierrez Outsourcing, competitive capabilities and performance: an empirical study in service firms International Journal of Production Economics 126 2010 276 288
13. R. Camp Benchmarking: the search for industry best practices that lead to superior performance 1st ed. 1989 Productivity Press
14. K.L. Choy An intelligent supplier management tool for benchmarking suppliers in outsource manufacturing Expert Systems with Applications 22 2002 213 224
15. M. Cohen, Y.-S. Zheng, and V. Agrawal Service parts logistics: a benchmark analysis IIE Transactions 29 8 1997 627 639
16. R. Collins, C. Cordon, and D. Julien Lessons from the made in Switzerland study: what makes a world-class manufacturer? European Management Journal 14 6 1996 576 589
17. Colman T., Päster P., 2007. Red, white and green: the cost of carbon in the global wine trade. The American Association of Wine Economists, Working Paper No 9.
18. Cooper, R., Edgett, S., 2003. Benchmarking best practices: performance results and the role of senior management. Product Development Institute Inc., White Paper No 32.
19. L. Cusmano, A. Morrison, and R. Rabellotti Catching up trajectories in the wine sector: a comparative study of Chile, Italy, and South Africa World Development 38 11 2010 1588 1602 10.1016/j.worlddev.2010.05.002
20. Danese, P., Kalchschmidt, M., 2010. The impact of forecasting on companies' performance: Analysis in a multivariate setting. International Journal of Production Economics, in press, doi:10.1016/j.ijpe.2010.04.016.
21. Deloitte and New Zealand Winegrowers, 2008. New Zealand Wine Industry Benchmarking Survey, Vintage 2007. A joint publication from Deloitte and New Zealand Winegrowers.
22. J.N. Dollet, and A. Diaz Network orchestration in response to customized mass markets of premium wines and spirits Supply Chain Forum: An International Journal 11 2010 1
23. Dunstall, S., Higgins, A., Sciberras, P., 2008. Innovation opportunities in bulk wine transport. CSIROSinclair-Knight-Mertz Report.
24. V. Duraj, J.A. Miles, J.M. Meyers, J.A. Faucett, I.L. Janowitz, M.E. Tarter, D.G. Tejeda, R.H. Smith, and E.A. Weber Harvesting aids for reducing ergonomics risk factors in wine grape hand harvesting 2000 University of California Agricultural Ergonomics Research Center
25. J.C. Ferrer, A. Mac Cawley, S. Maturana, S. Toloza, and J. Vera An optimization approach for scheduling wine grape harvest operations International Journal of Production Economics 112 2008 985 999
26. E.H. Frazelle Supply Chain Strategy The Logistics of Supply Chain Management 2002 Mc Graw-Hill
27. B. Gabzdylova, J.F. Raffensperger, and P. Castka Sustainability in the New Zealand wine industry: drivers, stakeholders and practices Journal of Cleaner Production 17 2009 992 998
28. Galitsky C., Radspieler A., Healy P., Zechiel S., 2005. Benchmarking and self-assessment in the wine industry. In: Proceedings of the 2005 ACEEE Summer Study on Energy Efficiency in Industry.
29. Garcia, F.A., 2009. Modeling and Measuring Logistics Performance in the Wine Supply Chain: The Case of the Argentine Wine Industry. M.Sc. Thesis. School of Engineering, National University of Cuyo, Argentina.
30. Garcia, A.F., Camargo, M., Marchetta, M.G., Forradellas, R., 2009. A framework for logistics benchmarking in the wine industry. In: Proceedings of the 18th International Conference on Management of Technology (IAMOT).
31. S. Geary, and J.P. Zonnenberg What it means to be best in class Supply Chain Management Review 4 3 2000 42 48
32. J.K. Gigler, E.M.T. Hendrix, R.A. Heesen, V.G.W. van den Hazelkamp, and G. Meerdink On optimisation of agri chains by dynamic programming European Journal of Operational Research 139 2002 613 625
33. GS1 Wine Supply Chain Traceability, 2005. EAN-UCC Standards App Guideline.
34. S. Hackman, E. Frazelle, P. Griffin, S. Griffin, and D. Vlasta Benchmarking warehousing and distribution operations: an inputoutput approach Journal of Productivity Analysis 16 2001 79 100
35. J. Hamilton Benchmarking on-line services industries Journal of Systems Science and Systems Engineering 15 1 2006 48 69
36. P. Hines Benchmarking toyotas supply chain: Japan vs. U.K Long Range Planning 31 6 1998 911 918
37. H.I. Hsiao, R.G.M. Kemp, J.G.A.J. van der Vorst, and S.W.F.O. Omta A classification of logistic outsourcing levels and their impact on service performance: evidence from the food processing industry International Journal of Production Economics 124 2010 75 86
38. IAC, 2000. Tercer Estudio de Benchmarking en Indicadores Logísticos y Scordcard en ECR y EHCR, IAC Colombia.
39. IWSR, 2010. The International Wine & Spirit Record Forecast report 20112015, November 2010 (〈http://www.iwsr.co.uk/〉).
40. A.-M. Jolly-Desodt, B. Rabenasolol, and J.L.W. Lo Benchmarking of the textile garment Supply Chain using the SCOR model International Conference on Service Systems and Service Management 2 2006 1427 1432
41. M. Kojima, K. Nakashima, and K. Ohno Performance evaluation of SCM in JIT environment International Journal of Production Economics 115 2008 439 443
42. F. Krakovics, J.E. Leal, P. Mendes Jr., and R.L. Santos Defining and calibrating performance indicators of a 4PL in the chemical industry in Brazil International Journal of Production Economics 115 2008 502 514
43. H.I. Kulmala, L. Ahoniemi, and V. Nissinen Performance through measuring leaders profiles: an empirical study International Journal of Production Economics 122 2009 385 394
44. K.-H. Lai, E.W.T. Ngai, and T.C.E. Cheng An empirical study of supply chain performance in transport logistics International Journal of Production Economics 87 2004 321 331
45. D. Lambert, S. Garcia-Dastugue, K. Croxton, A.M. Knemeyer, D. Rogers, T.J. Goldsby, J.T. Gardner, T.L. Pohlen, and R. Leuschner Supply Chain Management: Processes, Partnerships, Performance 3rd edition 2008 Supply Chain Management Institute
46. G. Li, H. Yang, L. Sun, and A.S. Sohal The impact of IT implementation on supply chain integration and performance International Journal of Production Economics 120 2009 125 138
47. J. Llera, and N. Martinengo Flow diagrams for quality control system design white wine processing Rev FCA UNCuyo XXXVI 1 2004 101 110
48. J.L.W. Lo, M. Camargo, B. Rabenasolo, and A.M. Jolly-Desodt Benchmarking supply chain performance in the textile and clothing industry Textile Asia 36 2005 58 62
49. C. Lohman, L. Fortuin, and M. Wouters Designing a performance measurement system: a case study European Journal of Operational Research 156 2004 267 286
50. M. Martinsons, R. Davison, and D. Tse The balanced scorecard: a foundation for the strategic management of information systems Decision Support Systems 25 1999 71 88
51. P. Muchiri, L. Pintelon, L. Gelders, and H. Martin Development of maintenance function performance measurement framework and indicators International Journal of Production Economics 2010 10.1016/j.ijpe.2010.04.039
52. N. Musee, L. Lorenzen, and C. Aldrich Cellar waste minimization in the wine industry: a systems approach Journal of Cleaner Production 15 2007 417 431
53. A. Neely, J. Mills, K. Platts, M. Gregory, and H. Richards Performance measurement system design: should process based approaches be adopted? International Journal of Production Economics 4647 1996 423 431
54. Barros C. Pestana, and N. Peypoch An evaluation of European airlines operational performance International Journal of Production Economics 122 2009 525 533
55. E. Pinheiro de Lima, S.E. Gouvea da Costa, and A. Reis de Faria Taking operations strategy into practice: developing a process for defining priorities and performance measures International Journal of Production Economics 122 2009 403 418
56. R.N. Roy, and N. Cordery Comparing and improving value chain-supply chain in the three most important wine regions of New Zealand International Journal of Value Chain Management 4 3 2010 288 303
57. S. Schmidberger, L. Bals, E. Hartmann, and C. Jahns Ground handling services at European hub airports: development of a performance measurement system for benchmarking International Journal of Production Economics 117 1 2009 104 116
58. J.B. Sheu, Y.-H. Chou, and C.-C. Hu An integrated logistics operational model for green-supply chain management Transportation Research, Part E 41 2005 287 313
59. G. Stewart Supply chain performance benchmarking study reveals keys to supply chain excellence Logistics Information Management 8 2 1995 38 44
60. Supply Chain Council, 2010. Supply Chain Operation Reference Model (SCOR Model), 〈http://supply-chain.org〉.
61. C.A. Voss, P. Åhlström, and K. Blackmon Benchmarking and operational performance: some empirical results International Journal of Operations & Production Management 17 10 1997 1046 1058
62. C. Voss, K. Blackmon, P. Hanson, and B. Oak The competitiveness of European manufacturing - a four country study Business Strategy Review 6 1 1995 1 25
63. Wen, H., Tong, J., Yao S., 2010. The demand chain management for new world winery: Key features of Chinese wine market. In: ICLEM 2010: Logistics for Sustained Economic Development - Infrastructure, Information, Integration, Proceedings of the 2010 International Conference of Logistics Engineering and Management, vol. 387, pp. 43854391.
64. Deloitte, Winemakers Federation of Australia, 2004. Annual Financial Benchmarking Survey for Australian Wine Industry, 2004 regional report. A joint project of Deloitte and the Winemakers' Federation of Australia.
65. C.Y. Wong, and N. Karia Explaining the competitive advantage of logistics service providers: A resource-based view approach International Journal of Production Economics 2009 10.1016/j.ijpe.2009.08.026
66. J. Xu, B. Li, and D. Wu Rough data envelopment analysis and its application to supply chain performance evaluation International Journal of Production Economics 122 2009 628 638