A causal analysis of the impact of information systems and supply chain management practices on operational performance: Evidence from manufacturing SMEs in Turkey

International Journal of Production Economics

Volumn 122, Issue 1, 2009, Pages 133-149

  Bayraktar, Erkan ^a   Demirbag, Mehmet ^b   Koh, S C Lenny ^b   Tatoglu, Ekrem ^a   Zaim, Halil ^c  

^a BAHCESEHIR UNIVERSITY   (Turkey)

^b UNIVERSITY OF SHEFFIELD   (United Kingdom)

^c FATIH UNIVERSITY   (Turkey)

Author keywords

Information systems; Operational performance; SMEs; Supply chain management; Turkey

Indexed keywords

CAUSAL ANALYSIS; GENERAL PURPOSE; INHIBITING FACTORS; ISTANBUL; METAL PRODUCTS; METROPOLITAN AREA; MODERATING EFFECT; OPERATIONAL PERFORMANCE; SMES; STRUCTURAL MODELS; TURKEY;

INFORMATION SYSTEMS; LOGISTICS; MACHINERY; MODEL STRUCTURES; SUPPLY CHAINS;

SUPPLY CHAIN MANAGEMENT;

EID: 70349425706     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijpe.2009.05.011     Document Type: Article

References (75)

1. Armstrong J.S., and Overton T. Estimating nonresponse bias in mail surveys. Journal of Marketing Research 14 (1977) 396-402
2. Berkoz, L., Eyuboglu, E., 2005. Locational preferences of FDI firms in Istanbul. Report for ITU, Research Project, Istanbul.
3. Bollen K.A. Structural Equations with Latent Variables (1989), Wiley, New York, NY
4. Boyson S., Corsi T., Dresner M., and Rabinovich E. Managing effective third party logistics relationships: what does it take?. Journal of Business Logistics 20 1 (1999) 73-100
5. Bruce M., Daly L., and Towers N. Lean or agile: a solution for supply chain management in the textiles and clothing industry?. International Journal of Operations & Production Management 24 2 (2004) 151-170
6. Canel C., Rosen D., and Anderson E.A. Just-in-time is not just for manufacturing: a service perspective. Industrial Management & Data Systems 100 2 (2000) 51-60
7. Carter J.R., Pearson J.N., and Peng L. Logistics barriers to international operations: the case of the People's Republic of China. Journal of Business Logistics 18 2 (1997) 129-145
8. Chakravarthy B.S. Measuring strategic performance. Strategic Management Journal 7 (1986) 437-458
9. Chandra C., and Kumar S. Supply chain management in theory and practice: a passing fad or a fundamental change?. Industrial Management & Data Systems 100 3 (2000) 100-114
10. Chen I.J., and Paulraj A. Towards a theory of supply chain management: the constructs and measurements. Journal of Operations Management 22 2 (2004) 119-150
11. Chopra S., and Meindl P. Supply Chain Management (2001), Prentice-Hall, New Jersey
12. Choy K.L., Lee W.B., Lau H.C.W., Lu D., and Lo V. Design of an intelligent supplier relationship management system for new product development. International Journal of Computer Integrated Manufacturing 17 (2004) 692-715
13. Coyle J.J., Bardi E.J., and Langley C.J. The Management of Business Logistics. sixth ed (1996), West Publishing Company, USA
14. Davenport T. Mission Critical: Realizing the Promise of Enterprise System (2000), Harvard Business School Press, USA
15. Demirbag M., Koh S.C.L., Tatoglu E., and Zaim S. TQM and market orientation's impact on SMEs' performance. Industrial Management & Data Systems 106 8 (2006) 1206-1228
16. Dogruel S., and Dogruel F. Turkiye Sanayiine Sektorel Bakis (2008), TUSIAD, Istanbul
17. Franceschini F., Galetto M., Pignatelli A., and Varetto M. Outsourcing: guidelines for a structured approach. Benchmarking: An International Journal 10 3 (2003) 246-260
18. Frohlich M., and Westbrook R. Demand chain management in manufacturing and services: web-based integration, drivers and performance. Journal of Operations Management 20 (2002) 729-745
19. Giaglis G.M., Minis I., Tatarakis A., and Zeimpekis V. Minimizing logistics risk through real-time vehicle routing and mobile technologies. International Journal of Physical Distribution and Logistics Management 34 (2004) 749-764
20. Gunasekaran A., Patel C., and McGaughey E. A framework for supply chain performance measurement. International Journal of Production Economics 87 (2004) 333-347
21. Gunasekaran A., and Ngai E.W.T. Adoption of e-procurement in Hong Kong: an empirical research. International Journal of Production Economics 113 1 (2008) 159-175
22. Hair J.F., Anderson R.E., Tatham R.L., and Black W.C. Multivariate Data Analysis (1998), Prentice-Hall, Englewood Cliffs, NJ
23. Hong P., and Jeong J. Supply chain management practices of SMEs: from a business growth perspective. Journal of Enterprise Information Management 19 3 (2006) 292-302
24. Hsu L.L. SCM system effects on performance for interaction between suppliers and buyers. Industrial Management & Data Systems 105 7 (2005) 857-875
25. Huin S.F., Luong L.H.S., and Abhary K. Internal supply chain planning determinants in small and medium-sized manufacturers. International Journal of Physical Distribution and Logistics Management 32 9 (2002) 771-782
26. Hunger J.D., and Wheelen T.L. Strategic Management and Business Policy. fourth ed (1993), Addison-Wesley, Reading, MA
27. Karlsson C., and Ahlström P. A lean and global smaller firm?. International Journal of Operations & Production Management 17 10 (1997) 940-952
28. Kelly E.P., and Erickson G.S. RFID tags: commercial applications vs privacy rights. Industrial Management & Data Systems 105 (2005) 703-713
29. Koh S.C.L., Saad S.M., and Arunachalam S. Competing in the 21st century supply chain through supply chain management and enterprise resource planning integration. International Journal of Physical Distribution and Logistics Management 36 6 (2006) 455-465
30. Koh S.C.L., Demirbag M., Bayraktar E., Tatoglu E., and Zaim S. The impact of supply chain management practices on performance of SMEs. Industrial Management & Data Systems 107 1 (2007) 103-124
31. Koh S.C.L., and Gunasekaran A. A knowledge management approach for managing uncertainty in manufacturing. Industrial Management & Data Systems 106 4 (2006) 439-459
32. Koh S.C.L., and Tan K.H. Operational intelligence discovery and knowledge mapping approach in a supply network with uncertainty. Journal of Manufacturing Technology Management 17 6 (2006) 687-699
33. Koh S.C.L. MRP-controlled batch-manufacturing environment under uncertainty. Journal of the Operational Research Society 55 3 (2004) 219-232
34. Koh S.C.L., and Saad S.M. Development of a business model for diagnosing uncertainty in ERP environments. International Journal of Production Research 40 13 (2002) 3015-3039
35. Kros J.F., Falasca M., and Nadler S.S. Impact of just-in-time inventory systems on OEM suppliers. Industrial Management & Data Systems 106 2 (2006) 224-241
36. Lambert D.M., Emmelhainz M.A., and Gardner J.T. Building successful logistics partnerships. Journal of Business Logistics 20 1 (1999) 165-182
37. Lau H.C.W., and Lee W.B. On a responsive supply chain information system. International Journal of Physical Distribution and Logistics Management 30 (2000) 598-610
38. Levy M., Powell P., and Yetton P. The dynamics of SME information systems. Small Business Economics 19 (2002) 341-354
39. Levy, M., Powell, P., Yetton, P., 1998. SMEs and the gains from IS: from cost reduction to value added. In: Proceedings of IFIP 8.2, Helsinki.
40. Li S., Ragu-Nathan B., Ragu-Nathan T.S., and Rao S.S. Development and validation of a measurement for studying supply chain management practices. Journal of Operations Management 23 (2005) 618-641
41. Li, G., Yang, H., Sun, L., Sohal, A.S., 2008. The impact of IT implementation on supply chain integration and performance. International Journal of Production Economics, doi:10.1016/j.ijpe.2008.07.017.
42. Lin C., and Tseng H. Identifying the pivotal role of participation strategies and information technology application for supply chain excellence. Industrial Management & Data Systems 106 5 (2006) 739-756
43. Lockamy Jr. A., and McCormack K. Linking SCOR planning practices to supply chain performance: an exploratory study. International Journal of Operations & Production Management 24 12 (2004) 1192-1218
44. Loh T.C., Koh S.C.L., and Simpson M. An investigation of the values of becoming an extended enterprise. International Journal of Computer Integrated Manufacturing 19 1 (2006) 49-58
45. Loh T.C., and Koh S.C.L. Critical elements for a successful ERP implementation in SMEs. International Journal of Production Research 42 17 (2004) 3433-3455
46. Love P.E.D., and Irani Z. An exploratory study of information technology evaluation and benefits management practices of SMEs in the construction industry. Information & Management 42 (2004) 227-242
47. Lu B.H., Bateman R.J., and Cheng K. RFID-enabled manufacturing: fundamentals, methodology and applications. International Journal of Agile Systems and Management 1 (2006) 73-92
48. Marasco A. Third-party logistics: a literature review. International Journal of Production Economics 113 1 (2008) 127-147
49. McAdam R., and McKeown M. Life after ISO 9000: an analysis of the impact of ISO 9000 and total quality management on small businesses in Northern Ireland. Total Quality Management 10 2 (1999) 229-241
50. Mistry J.J. Origins of profitability through JIT process in supply chain. Industrial Management & Data Systems 105 6 (2005) 752-768
51. Ngai E.W.T., Moon K.K.L., Riggins F.J., and Yi C.Y. RFID research: an academic literature review (1995-2005) and future research directions. International Journal of Production Economics 112 2 (2008) 510-520
52. Nunnally J.C. Psychometric Theory. second ed (1978), McGraw-Hill, New York, NY
53. Prater E., Frazier G.V., and Reyes P.M. Future impacts of RFID on e-supply chains in grocery retailing. Supply Chain Management: An International Journal 10 (2005) 134-142
54. Rahman Z. Use of internet in supply chain management: a study of Indian companies. Industrial Management & Data Systems 104 1 (2004) 31-41
55. Ringle C.M., Wende S., and Will A. SmartPLS 2.0 (2005), University of Hamburg, Germany
56. Sevkli M., Koh S.C.L., Zaim S., Demirbag M., and Tatoglu E. An application of data envelopment analytical hierarchy process for supplier selection: a case study of BEKO in Turkey. International Journal of Production Research 45 9 (2007) 1973-2003
57. Sharif A.M., Irani Z., and Love P.E.D. Integrating ERP using EAI: a model for post hoc evaluation. European Journal of Information Systems 14 (2005) 162-174
58. Sharma M.K., and Bhagwat R. Performance measurements in the implementation of information systems in small and medium-sized enterprises: a framework and empirical analysis. Measuring Business Excellence 10 4 (2006) 8-21
59. Sink H.L., and Langley C.J. A managerial framework for the acquisition of third-party logistics services. Journal of Business Logistics 18 2 (1997) 163-190
60. Sink H.L., Langley C.J., and Gibson B.J. Buyer observations of the US third-party logistics market. International Journal of Physical Distribution and Logistics Management 26 3 (1996) 38-46
61. Smith A.D. Exploring radio frequency identification technology and its impact on business systems. Information Management and Computer Security 13 (2005) 16-28
62. Spekman R.E., Kamauff Jr. J.W., and Myhr N. An empirical investigation into supply chain management: a perspective on partnerships. Supply Chain Management: An International Journal 3 2 (1998) 53-67
63. Stevenson M., Hendry L.C., and Kingsman B.G. A review of production planning and control: the applicability of key concepts to the make-to-order industry. International Journal of Production Research 43 (2005) 869-898
64. Sun H., and Cheng T.K. Comparing reasons, practices and effects of ISO 9000 certification and TQM implementation in Norwegian SMEs and large firms. International Small Business Journal 20 4 (2002) 421-440
65. Swafford P.M., Ghosh S., and Murthy N. Achieving supply chain agility through IT integration and flexibility. International Journal of Production Economics 116 2 (2008) 288-297
66. Tan K.C. A framework of supply chain management literature. European Journal of Purchasing and Supply Management 7 1 (2001) 39-48
67. Tang Z., Chen R., and Ji X. Operational tactics and tenets of a new manufacturing paradigm instant customerization. International Journal of Production Research 43 (2005) 2873-2894
68. Thompson J. Strategic Management. second ed (1993), Chapman and Hall, London
69. Trkman, P., McCormack, K., 2009. Supply chain risk in turbulent environments: a conceptual model for managing supply chain network risk. International Journal of Production Economics, doi:10.1016/j.ijpe.2009.03.002.
70. Tzeng S.F., Chen W.H., and Pai F.Y. Evaluating the business value of RFID: evidence firm case studies. International Journal of Production Economics 112 2 (2008) 601-613
71. UNCTAD. Small- and Medium-sized Transnational Corporations (1993), United Nations, New York
72. Wu, F., Kuo, F., Liu, L.W., 2005. The application of RFID on drug safety of inpatient nursing healthcare. In: Proceedings of the ICEC 2005, 15-17 August 2005, Xi'an, China, pp. 85-92.
73. Wold H. Partial least squares. In: Kotz S., and Johnson N.L. (Eds). Encyclopedia of Statistical Sciences vol. 6 (1985), Wiley, New York 581-591
74. Yilmaz B. Küçük ve orta büyüklükteki işletmelerin toplumda üstlendikleri roller baki{dotless}mi{dotless}ndan analizi. Di{dotless}ş Ticaret Dergisi 9 30 (2004) 141-179
75. Yusof S.M., and Aspinwall E. Total quality management implementation frameworks: comparison and review. Total Quality Management 11 3 (2000) 281-294