Process ownership, process performance measurement and firm performance

International Journal of Productivity and Performance Management

Volumn 60, Issue 7, 2011, Pages 709-720

  Kohlbacher, Markus ^a   Gruenwald, Stefan ^a  

^a University of Applied Sciences   (Austria)

Author keywords

Austria; Organizational performance; Organizational processes; Performance measurement (quality); Process management

Indexed keywords

EID: 80055043620     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410401111167799     Document Type: Article

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