Process performance measurement in manufacturing organizations

International Journal of Productivity and Performance Management

Volumn 57, Issue 6, 2008, Pages 460-467

  Nenadál, Jaroslav ^a  

^a VSB TECHNICAL UNIVERSITY OF OSTRAVA   (Czech Republic)

Author keywords

Manufacturing industries; Performance management; Performance measures

Indexed keywords

EID: 48249107026     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410400810893392     Document Type: Article

References (3)

1. EFQM (2003), EFQM Excellence Model, EFQM Representative Office, Brussels.
2. ISO 9000 (2005), Quality Management Systems - Fundamentals and Vocabulary, ISO, Geneva.
3. Nenadál, J. (2003), Total Quality Management: Principles, Approaches, Processes, GWSH, Katowice.