Enabling innovation in health-care delivery

Health Services Management Research

Volumn 21, Issue 3, 2008, Pages 141-154

  Parnaby, John ^a   Towill, Denis R ^b  

^a ASTON UNIVERSITY   (United Kingdom)

^b CARDIFF UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

CLINICAL PRACTICE; HEALTH CARE COST; HEALTH CARE DELIVERY; HEALTH CARE ORGANIZATION; HEALTH CARE SYSTEM; HUMAN; METHODOLOGY; NATIONAL HEALTH SERVICE; PRIORITY JOURNAL; REVIEW; ARTICLE; HEALTH CARE QUALITY; IN SERVICE TRAINING; NONBIOLOGICAL MODEL; ORGANIZATION; ORGANIZATION AND MANAGEMENT; UNITED KINGDOM;

DELIVERY OF HEALTH CARE; GREAT BRITAIN; HUMANS; INSERVICE TRAINING; MODELS, ORGANIZATIONAL; ORGANIZATIONAL INNOVATION; QUALITY ASSURANCE, HEALTH CARE; STATE MEDICINE;

EID: 54049087483     PISSN: 09514848     EISSN: None     Source Type: Journal    
DOI: 10.1258/hsmr.2007.007014     Document Type: Review

References (30)

1. Spear SJ. Fixing healthcare from the inside, today. Harvard Bus Rev 2005;83:78-91
2. Newell S, Edelman L, Scarbrough H, Swan J, Bresnen M. Best practice development and transfer in the NHS: the importance of process as well as product knowledge. Health Serv Manage Res 2003;16:1-12 (Pubitemid 36187647)
3. Wrege CD. Medical men and scientific management - a forgotten chapter in management history. Rev Business Econ Res 1983;XVIII:32-47
4. Adler PS, Riley P, Kwon S-W, Signer J, Lee B, Satrasala R. Performance improvement capability: keys to accelerating performance improvement in hospitals. California Manag Rev 2003;45:12-33 (Pubitemid 36407328)
5. Rummler GE, Brache AP. Improving Performance: How to Manage the White Space on the Organisation Chart. 2nd edn. San Francisco: Jossey-Bass Publisher, 1995
6. Rogers H, Silvester K, Copeland J. NHS Modernisation agency's way to improve healthcare. BMJ 2004;328:463 (Pubitemid 38250611)
7. Joynson S, Forrester A. Sid's Heroes - Uplifting Business Performance and the Human Spirit. London: BBC Books, 1995
8. Ackoff RL. Ackoff 's Best - His Classic Writings on Management. New York: John Wiley and Sons, Inc., 1999
9. Feachem RGA, Sekhri NK, White KL. Getting more for their dollar: a comparison of the NHS with California's Kaiser Permanente. BMJ 2002;324
10. Parnaby J, Wearne S, Kochhar A. Managing by Projects for Business Success. UK: John Wiley, 2003
11. Berwick DM. A primer on leading the improvement in systems. BMJ 1996;312:619-622
12. Gomersall ER. The backlog syndrome. Harv Business Rev 1964;42:105-115
13. Hawkes N. NHS needs a miracle cure to avoid fall into £7bm black hole. The Times 12 December 2005
14. Bourn J. NHS Waiting Times in Wales. Executive Report by Auditor General for Wales, 14 January 2005, Published by National Audit Office Wales, P. 16 DG Ref 4373ve
15. Grey C. The folly of change. World Business April 2006:58-62
16. Towill DR. Engineering change, or is it change engineering? A personal perspective. Proc IEE Part A 1991;4:11-21
17. Herzlilnger RE. Why innovation in health care is so hard. Harv Business Rev 2006;84:58-66
18. Terris M. Lean and mean: the quality of care in the era of management care. J Public Health Policy 1998;19:5-14 (Pubitemid 28216549)
19. Trägårdh B, Lindberg K. Curing a Meagre Health Care System by Lean Methods - Translating 'Chains of Care' in the Swedish Health Care Sector. Int J Health Plan M 2004;19:383-398
20. Towill DR, Christopher M. Don't Lean Too Far: Evidence From The First Decade. Int J Agile Sys M 2007;2:406-424
21. Parnaby J. Systems engineering for better engineering. IEE Eng Manage J 1995;5:256-266
22. Towill DR. The seamless supply chain - the predator's strategic advantage. Int J Technol Manage 1997;13:37-56 (Pubitemid 127666721)
23. Koch R. The 80/20 Principle; the Secret of Achieving More with Less. London: Nicholas Brealey, 1997
24. Ottosson S, Borg E. Research on dynamic systems - some considerations. Technovation 2004;24:863-869
25. Gawande A. Complications: A Surgeon's Notes on an Imperfect Science. London: Profile Books Ltd., 2002
26. Heiberg I, Helljesen GS, Kolnes J. PULS: leading for change. Int J Health Care Qual Assur 2002;15:59-64
27. Serkin HL, Keenan P, Jackson A. The hard side of change management. Harv Business Rev 2005;83:109-118
28. Gray J, Lawyer P. The promise of disease management. In: Stern CW, Stalk Jr G, eds. Perspectives on Strategy from BCG. Chichester, New York: John Wiley and Sons Inc., 1998
29. Pendlebury J, Grouard B, Meston F. The Ten Keys to Successful Change Management. Chichester, UK: John Wiley and Sons Inc., 1998
30. Appleby J, Boyle S, Devlin N, et al. Sustaining Reductions in Waiting Times: Identifying Successful Strategies. Final Report to the Department of Health, Kings Fund Working Paper, 2005