An innovative model of supply chain management: A single case study in the electronic sector

International Journal of Information Technology and Management

Volumn 8, Issue 1, 2009, Pages 69-84

  White, A D ^a,c   Mohdzain, M B ^b  

^a UNIVERSITY OF OXFORD   (United Kingdom)

^b UNIVERSITI KEBANGSAAN MALAYSIA   (Malaysia)

^c UNIVERSITY OF OXFORD   (United Kingdom)

Author keywords

Electronic sector; Information systems; Information technology; SCM; Supply chain management; Supply chain strategy; Supply chain technology

Indexed keywords

APPLICATION PROGRAMS; INFORMATION MANAGEMENT; INFORMATION SYSTEMS; INFORMATION TECHNOLOGY; INFORMATION USE; MATERIALS HANDLING;

APPLICATION SERVICE PROVIDER; ELECTRONIC MARKETPLACES; ELECTRONIC SECTOR; HIGH TECHNOLOGY; INNOVATIVE MODELS; SEMI STRUCTURED INTERVIEWS; SUPPLY CHAIN STRATEGY; SUPPLY CHAIN TECHNOLOGIES;

SUPPLY CHAIN MANAGEMENT;

EID: 58049207945     PISSN: 14614111     EISSN: None     Source Type: Journal    
DOI: 10.1504/IJITM.2009.022271     Document Type: Article

References (68)

1. Alkadi, I., Alkadi, G. and Totaro, M. (2003) 'Effects of information technology on the business world', Human Systems Management, Vol. 22, No. 3, pp.99-103.
2. Bal, J., Wilding, R. and Gundry, J. (1999) 'Virtual teaming in the agile supply chain', International Journal of Logistics Management, Vol. 10, No. 2, pp.71-82.
3. Bolumole, Y. (2001) 'The supply chain role of third-party logistics providers', International Journal of Logistics Management, Vol. 12, No. 2, pp.87-102.
4. Brandyberry, A., Rai, A. and White, G.P. (1999) 'Intermediate performance impacts of advanced manufacturing technology systems: an empirical investigation', Decision Sciences, Vol. 30, No. 4, pp.993-1020.
5. Byrd, T.A. and Davidson, N.W. (2003) 'Examining possible antecedents of IT impact on the supply chain and its effect on firm performance', Information and Management, Vol. 41, No. 2, pp.243-255.
6. Castellani, D.J. (2000) 'ASPs: changing information technology delivery', Strategic Finance, Vol. 81, No.9, pp.34-37.
7. Christopher, M. (1998) Logistics and Supply Chain Management, Financial Times, UK.
8. Christopher, M. (2000) 'The agile supply chain', Industrial Marketing Management, Vol. 29, No. 1, pp.37-44.
9. Clark, T.H. and Stoddard, D.B. (1996) 'Interorganizational business process redesign: merging technological and process innovation', Journal of Management Information Systems, Vol. 13, No. 2, pp.9-28.
10. Clemons, E.K. and Row, M.C. (1992) 'Information technology and industrial cooperation: the changing economics of coordination and ownership', Journal of Management Information Systems, Vol. 9, No. 2, pp.9-28.
11. Cooper, M.C. and Ellram, L.M. (1993) 'Characteristics of supply chain management and the implication for purchasing and logistics strategy', The International Journal of Logistics Management, Vol. 4, No. 2, pp. 13-24.
12. Cooper, M.C., Lambert, D.M. and Pagh, D.D.G. (1997) 'Supply chain management: more than a new name for logistics', The International Journal of Logistics Management, Vol. 8, No. 1, pp. 1-14.
13. Cousins, P. (1999) 'Supply chain rationalization: myth or reality?', European Journal of Purchasing & Supply Management, Vol. 5, Nos. 3-4, pp. 143-155.
14. Cunningham, C. and Tynan, C. (1993) 'Electronic trading, interorganizational systems and the nature of buyer-seller relationships: the need for a network perspective', International Journal of Information Management, Vol. 13, pp.3-28.
15. Currie, W. and Seltsikas, P. (2001) 'Exploring the supply-side of IT outsourcing: evaluating the emerging role of application service providers', European Journal of Information Systems, Vol. 10, pp.123-134.
16. Dai, Q. and Kauffman, R.J. (2002) 'B2B e-commerce revisited: leading perspectives on the key issues and research directions', Electronic Markets, Vol. 12, No. 2, pp.67-83.
17. Eisenhardt, K.M. (1989) 'Building theories from case study research', Academy of Management Review, Vol. 14, pp.532-550.
18. Fantasia, A. (2000) 'Decoding ASPs', Harvard Business Review, Vol. 78, No. 6, p.33.
19. Frohlich, M.T. (2002) 'e-Integration in the supply chain: barriers and performance', Decision Sciences, Vol. 33, No. 4, pp.537-556.
20. Garcia-Dastugue, S.J. and Lambert, D.M. (2003) 'Internet-enabled coordination in the supply chain', Industrial Marketing Management, Vol. 32, No. 3, pp.251-263.
21. Goutsos, S. and Karacapidilis, N. (2004) 'Enhanced supply chain management for e-business transactions', International Journal of Production Economics, Vol. 89, pp.141-152.
22. Grieger, M. (2003) 'Electronic marketplaces: a literature review and a call for supply chain management research', European Journal of Operational Research, Vol. 144, pp.280-294.
23. Hertz, S. and Alfredsson, M. (2003) 'The strategic development of third party logistics providers', Industrial Marketing Management, Vol. 32, pp.139-149.
24. Hoskisson, R.E., Hitt, M.A., Wan, W.P. and Yiu, D. (1999) 'Theory and research in strategic management: swings of a pendulum', Journal of Management, Vol. 25, No. 3, pp.417-446.
25. Hussey, J. and Hussey, R. (1997) Business Research, Hampshire, UK: Macmillan Business.
26. Jayaram, J., Vickery, S.K. and Droge, C. (2000) 'The effects of information system infrastructure and process improvements on supply chain time performance', International Journal of Physical Distribution & Logistics Management, Vol. 30, Nos. 3-4, pp.314-327.
27. Johnston, R.B. and Gregor, S. (2000) 'A theory of industry-level activity for understanding the adoption of interorganizational systems', European Journal of Information Systems, Vol. 9, pp.243-251.
28. Kaplan, S. and Sawhney, M. (2000) 'E-hubs: the new B2B marketplaces', Harvard Business Review, May-June, pp.97-103.
29. Karlsson, C. and Par, A. (1996) 'Assessing changes towards lean production', International Journal of Operations & Production Management, Vol. 16, No. 2, pp.24-38.
30. Kent, J.L. and Mentzer, J.T. (2003) 'The effect of investment in interorganizational information technology in a retail supply chain', Journal of Business Logistics, Vol. 24, No. 2, pp. 155-175.
31. Kincade, D.H., Vass, D. and Cassill, N.L. (2001) 'Implementation of technology and relationships to supply chain performance: apparel manufacturers' perspectives', International Rev. of Retail, Distribution and Consumer Research, Vol. 13, No. 3, pp.301-327.
32. Kotha, S. and Swamidass, P.M. (2000) 'Strategy, advanced manufacturing technology and performance: empirical evidence from US manufacturing firms', Journal of Operations Management, Vol. 18, No. 3, pp.257-277.
33. Kumar, K. and Hillegersberg, J. (2000) 'ERP experiences and evolution', Communications of the ACM, Vol. 43, No. 4, pp.23-26.
34. Lambert, D.M., Cooper, M.C. and Pagh, J.D. (1998) 'Supply chain management: implementation issues and research opportunities', International Journal of Logistics Management, Vol. 9, No. 2, pp. 1-19.
35. Lewis, T.R. and Yildirim, H. (2002) 'Managing dynamic competition', The American Economic Review, Vol. 92, No. 4, pp.779-796.
36. Lin, F., Huang, S. and Lin, S. (2002) 'Effects of information sharing on supply chain performance and electronic commerce', IEEE Transactions on Engineering Management, Vol. 49, No. 3, pp.258-268.
37. Lin, J. and Lin, T. (2004) 'Object orientated conceptual modeling for commitment-based collaboration management in virtual enterprises', Information and Software Technology, Vol. 46, pp.209-217.
38. Locke, K. (2001) Grounded Theory in Management Research, London, UK: Sage Publications.
39. Mahadevan, B. (2003) 'Making sense of emerging market structures in B2B e-commerce', California Management Review, Vol. 46, No. 1, pp.86-100.
40. Malone, T., Yates, J. and Benjamin, R. (1987) 'Electronic markets and electronic hierarchies', Communications of the ACM, Vol. 30, No. 6, pp.84-497.
41. Manthou, V., Vlachopoulou, M. and Folinas, D. (2004) 'Virtual e-Chain (VeC) model for supply chain collaboration', International Journal of Production Economics, Vol. 87, No. 3, pp.241-250.
42. Mason-Jones, R. and Towill, D. (1999) 'Total cycle time compression and the agile supply chain', International Journal of Production Economics, Vol. 62, Nos. 1-2, pp.61-73.
43. Mentzer, J., DeWitt, W., Keebler, J., Soonhong, M., Nix, N., Smith, C. and Zacharia, Z. (2001) 'Defining supply chain management', Journal of Business Logistics, Vol. 22, No. 2, pp.1-25.
44. Metcalfe, D., Meringer, J. and Roitman, J.V. (2002) eMarketplaces: Rebound and Deliver, Forrester Research Inc., USA.
45. Mitchell, R.L. (2001) 'ASP winners and losers', Computerworld, Vol. 35, No. 34, pp.42-44.
46. Morash, E.A. (2001) 'Supply chain strategies, capabilities and performance', Transportation Journal, Vol. 41, No. 1, pp.37-54.
47. Nalebuff, B.J. and Brandenburger, A.M. (1997) Co-opetition, London: HarperCollinsBusiness.
48. Nedede-Amadi, A.A. (2004) 'What strategic alignment, process redesign, enterprise resource planning, and e-commerce have in common: enterprise wide computing', Business Process Management Journal, Vol. 10, No. 2, pp.184-197.
49. Nurmilaakso, J-M., Kettunen, J. and Seilonen, I. (2002) 'XML-Based supply chain integration: a case study', Integrated Manufacturing Systems, Vol. 13, No. 8, pp.586-595.
50. Patterson, K.A., Grimm, C.M. and Corsi, T.M. (2003) 'Adopting new technologies for supply chain management', Transportation Research Part E, Vol. 39, pp.95-121.
51. Rogers, E.M. (1995) Diffusion of Innovations, 4th ed., New York: Free Press.
52. Schonsleben, P. (2000) 'With agility and adequate partnerships strategies towards effective logistics networks', Computers in Industry, Vol. 42, No. 1, pp.33-42.
53. Sharma, S.K. and Gupta, J.N.D. (2002) 'Application service providers: issues and challenges', Logistics Information Management, Vol. 15, No. 3, pp.160-169.
54. Shaw, M. (2000) 'Building an e-business from enterprise systems', Information Systems Frontiers, Vol. 2, No. 1, pp.7-17.
55. Soliman, K.S. and Janz, B.D. (2004) 'An exploratory study to identify the critical success factors affecting the decision to establish internet-based interorganizational information systems', Information & Management, Vol. 41, pp.697-706.
56. Stefansson, G. (2002) 'Business-to-business data sharing: a source for integration of supply chains', International Journal of Production Economics, Vol. 75, pp.135-146.
57. Stevens, S.C. (1989) 'Integrating the supply chain', International Journal of Physical and Distribution and Materials Management, Vol. 19, No. 8, pp.3-8.
58. Strader, T.J., Lin, F. and Shaw, M.J. (1998) 'Information infrastructure for electronic virtual organization management', Decision Support Systems, Vol. 23, pp.75-94.
59. Swaminathan, J.M. and Tayur, S.R. (2003) 'Models for supply chains in e-business', Marketing Science, Vol. 49, No. 10, pp.1387-1406.
60. Tarn, M.J., Yen, D.C. and Beaumont, M. (2002) 'Exploring rationales for ERP and SCM integration', Industrial Management + Data Systems, Vol. 102, Nos. 1-2, pp.26-34.
61. Webster, J. (1995) 'Networks of collaboration or conflict? Electronic data interchange and power in the supply chain', Journal of Strategic Information Systems, Vol. 4, No. 1, pp.31-42.
62. White, A. and Daniel, E.M. (2004) 'The impact of e-marketplaces on dyadic buyer-supplier relationships: evidence from the healthcare sector', Journal of Enterprise Information Management, Vol. 17, No. 6, pp.441-453.
63. White, A., Daniel, L. and Wilkinson, M. (2004) 'Impact of e-marketplaces on buyer-supplier relationships: a cross industry perspective of the 'move to the middle' hypothesis', Int. J. Information and Technology Management, Vol. 3, Nos. 2-4, pp. 127-140.
64. White, A.D. and Daniel, E.M. (2003) 'Electronic marketplace-to- marketplace alliances: emerging trends and strategic rationales', Proceedings of the 5 th International Conference on Electronic Commerce, Pittsburgh, 30 September-3 October.
65. Williams, L.R., Nibbs, A., Irby, D. and Finley, T. (1997) 'Logistics integration: the impact of information technology, team composition, and corporate competitive positioning', Journal of Business Logistics, Vol. 18, No. 2, pp.31-41.
66. Womack, J.P. and Jones, D. (1994) 'From lean production to the lean enterprise', Harvard Business Review, March-April, pp.93-103.
67. Yang, J. and Papazoglou, M.P. (2000) 'Interoperation support for electronic business', Association for Computing Machinery, Vol. 43, No. 6, pp.39-47.
68. Yin, R.K. (1989) Case Study Research: Design and Methods, London, UK: Sage.