메뉴 건너뛰기




Volumn 30, Issue 5, 2011, Pages 837-850

Measuring the lifetime value of customers acquired from Google search advertising

Author keywords

Customer acquisition; Customer lifetime value; Multiple channel shopping; Sponsored search advertising

Indexed keywords


EID: 80053975011     PISSN: 07322399     EISSN: 1526548X     Source Type: Journal    
DOI: 10.1287/mksc.1110.0658     Document Type: Article
Times cited : (84)

References (30)
  • 1
    • 67449136337 scopus 로고    scopus 로고
    • Counting your customers" one by one: A hierarchical Bayes extension to the Pareto/NBD model
    • Abe, M. 2009. "Counting your customers" one by one: A hierarchical Bayes extension to the Pareto/NBD model. Marketing Sci. 28(3) 541-553.
    • (2009) Marketing Sci , vol.28 , Issue.3 , pp. 541-553
    • Abe, M.1
  • 3
    • 3843130666 scopus 로고    scopus 로고
    • Clicks and mortar: The effect of online activities on off-line sales
    • Biyalogorsky, E., P. Naik. 2003. Clicks and mortar: The effect of online activities on off-line sales. Marketing Lett. 14(1) 21-32.
    • (2003) Marketing Lett , vol.14 , Issue.1 , pp. 21-32
    • Biyalogorsky, E.1    Naik, P.2
  • 5
    • 0041974049 scopus 로고
    • Marginal likelihood from the Gibbs output
    • Chib, S. 1995. Marginal likelihood from the Gibbs output. J. Amer. Statist. Assoc. 90(432) 1313-1321.
    • (1995) J. Amer. Statist. Assoc , vol.90 , Issue.432 , pp. 1313-1321
    • Chib, S.1
  • 6
    • 0036890929 scopus 로고    scopus 로고
    • How cannibalistic is the Internet channel? A study of the newspaper industry in the United Kingdom and the Netherlands
    • Deleersnyder, B., I. Geyskens, K. Gielens, M. G. Dekimpe. 2002. How cannibalistic is the Internet channel? A study of the newspaper industry in the United Kingdom and the Netherlands. Internat. J. Res. Marketing 19(4) 337-348.
    • (2002) Internat. J. Res. Marketing , vol.19 , Issue.4 , pp. 337-348
    • Deleersnyder, B.1    Geyskens, I.2    Gielens, K.3    Dekimpe, M.G.4
  • 7
    • 34250680968 scopus 로고    scopus 로고
    • Modeling CLV: A test of competing models in the insurance industry
    • Donkers, B., P. C. Verhoef, M. G. de Jong. 2007. Modeling CLV: A test of competing models in the insurance industry. Quant. Marketing Econom. 5(2) 163-190.
    • (2007) Quant. Marketing Econom , vol.5 , Issue.2 , pp. 163-190
    • Donkers, B.1    Verhoef, P.C.2    de Jong, M.G.3
  • 8
    • 35448949581 scopus 로고    scopus 로고
    • Internet advertising and the generalized second-price auction: Selling billions of dollars worth of keywords
    • Edelmen, B., M. Ostrovsky, M. Schwarz. 2007. Internet advertising and the generalized second-price auction: Selling billions of dollars worth of keywords. Amer. Econom. Rev. 97(1) 242-259.
    • (2007) Amer. Econom. Rev , vol.97 , Issue.1 , pp. 242-259
    • Edelmen, B.1    Ostrovsky, M.2    Schwarz, M.3
  • 9
    • 80054005764 scopus 로고    scopus 로고
    • Business Week (February 21)
    • Elgin, B., R. D. Hof. 2005. Keywords for ad buyers: Pay. Business Week (February 21), http://www.businessweek.com/magazine/content/05_08/b3921042_mz011.htm.
    • (2005) Keywords For Ad Buyers: Pay
    • Elgin, B.1    Hof, R.D.2
  • 12
    • 20444454680 scopus 로고    scopus 로고
    • Counting your customers" the easy way: An alternative to the Pareto/NBD model
    • Fader, P. S., B. G. S. Hardie, K. L. Lee. 2005a. "Counting your customers" the easy way: An alternative to the Pareto/NBD model. Marketing Sci. 24(2) 275-284.
    • (2005) Marketing Sci , vol.24 , Issue.2 , pp. 275-284
    • Fader, P.S.1    Hardie, B.G.S.2    Lee, K.L.3
  • 13
    • 28444470190 scopus 로고    scopus 로고
    • RFM and CLV: Using iso-value curves for customer base analysis
    • Fader, P. S., B. G. S. Hardie, K. L. Lee. 2005b. RFM and CLV: Using iso-value curves for customer base analysis. J. Marketing Res. 42(4) 415-430.
    • (2005) J. Marketing Res , vol.42 , Issue.4 , pp. 415-430
    • Fader, P.S.1    Hardie, B.G.S.2    Lee, K.L.3
  • 14
    • 84972492387 scopus 로고
    • Inference from iterative simulation using multiple sequences (with discussion)
    • Gelman, A., D. B. Rubin. 1992. Inference from iterative simulation using multiple sequences (with discussion). Statist. Sci. 7(4) 457-472.
    • (1992) Statist. Sci , vol.7 , Issue.4 , pp. 457-472
    • Gelman, A.1    Rubin, D.B.2
  • 15
    • 56349124270 scopus 로고    scopus 로고
    • A modified Pareto/NBD approach for predicting customer lifetime value
    • Glady, N., B. Baesens, C. Croux. 2009. A modified Pareto/NBD approach for predicting customer lifetime value. Expert Systems Appl. 36(2) 2062-2071.
    • (2009) Expert Systems Appl , vol.36 , Issue.2 , pp. 2062-2071
    • Glady, N.1    Baesens, B.2    Croux, C.3
  • 16
    • 70350266245 scopus 로고    scopus 로고
    • An empirical analysis of search engine advertising: Sponsored search in electronic markets
    • Ghose, A., S. Yang. 2009. An empirical analysis of search engine advertising: Sponsored search in electronic markets. Management Sci. 55(10) 1605-1622.
    • (2009) Management Sci , vol.55 , Issue.10 , pp. 1605-1622
    • Ghose, A.1    Yang, S.2
  • 17
    • 43749117727 scopus 로고    scopus 로고
    • Inside Microsoft's war against Google
    • May 8
    • Greene, J. 2008. Inside Microsoft's war against Google. Business Week (May 8), http://www.businessweek.com/magazine/content/08_20/b4084036492860.htm.
    • (2008) Business Week
    • Greene, J.1
  • 19
    • 77951988801 scopus 로고    scopus 로고
    • The race for sponsored links: Bidding patterns for search advertising
    • Katona, Z., M. Sarvary. 2010. The race for sponsored links: Bidding patterns for search advertising. Marketing Sci. 29(2) 199-215.
    • (2010) Marketing Sci , vol.29 , Issue.2 , pp. 199-215
    • Katona, Z.1    Sarvary, M.2
  • 20
    • 80053941262 scopus 로고    scopus 로고
    • Performics, Press release (March 21)
    • Performics. 2007. DoubleClick Performics 50 search trend report Q4 2006. Press release (March 21), http://www.performics.com/news-room/press-releases/doubleclick-performics-50-search-trend/411.
    • (2007) DoubleClick Performics 50 Search Trend Report Q4 2006
  • 21
    • 0034360983 scopus 로고    scopus 로고
    • On the profitability of long-life customers in a noncontractual settings: An empirical investigation and implications for marketing
    • Reinartz, W. J., V. Kumar. 2000. On the profitability of long-life customers in a noncontractual settings: An empirical investigation and implications for marketing. J. Marketing 64(4) 17-35.
    • (2000) J. Marketing , vol.64 , Issue.4 , pp. 17-35
    • Reinartz, W.J.1    Kumar, V.2
  • 22
    • 8644240056 scopus 로고    scopus 로고
    • Measuring marketing productivity: Current knowledge and future directions
    • Rust, R. T., T. Ambler, G. S. Carpenter, V. Kumar, R. K. Srivastava. 2004. Measuring marketing productivity: Current knowledge and future directions. J. Marketing 68(4) 76-89.
    • (2004) J. Marketing , vol.68 , Issue.4 , pp. 76-89
    • Rust, R.T.1    Ambler, T.2    Carpenter, G.S.3    Kumar, V.4    Srivastava, R.K.5
  • 23
    • 79952024482 scopus 로고    scopus 로고
    • From generic to branded: A model of spillover dynamics in paid search advertising
    • Rutz, O. J., R. E. Bucklin. 2011. From generic to branded: A model of spillover dynamics in paid search advertising. J. Marketing Res. 48(1) 87-102.
    • (2011) J. Marketing Res , vol.48 , Issue.1 , pp. 87-102
    • Rutz, O.J.1    Bucklin, R.E.2
  • 24
    • 80053993099 scopus 로고    scopus 로고
    • iMedia Connection (March 29)
    • Ryan, K. M. 2006. Search's role in the buying cycle. iMedia Connection (March 29), http://www.imediaconnection.com/printpage/printpage.aspx?id=8850.
    • (2006) Search's Role In the Buying Cycle
    • Ryan, K.M.1
  • 25
    • 0005029733 scopus 로고
    • Customer base analysis: An industrial purchase process application
    • Schmittlein, D. C., R. A. Peterson. 1994. Customer base analysis: An industrial purchase process application. Marketing Sci. 13(1) 41-67.
    • (1994) Marketing Sci , vol.13 , Issue.1 , pp. 41-67
    • Schmittlein, D.C.1    Peterson, R.A.2
  • 26
    • 0001829885 scopus 로고
    • Counting your customers: Who are they and what will they do next?
    • Schmittlein, D. C., D. G. Morrison, R. Colombo. 1987. Counting your customers: Who are they and what will they do next? Management Sci. 33(1) 1-24.
    • (1987) Management Sci , vol.33 , Issue.1 , pp. 1-24
    • Schmittlein, D.C.1    Morrison, D.G.2    Colombo, R.3
  • 27
    • 67349212126 scopus 로고    scopus 로고
    • A generalized framework for estimating customer lifetime value when customer lifetimes are not observed
    • Singh, S. S., S. Borle, D. C. Jain. 2009. A generalized framework for estimating customer lifetime value when customer lifetimes are not observed. Quant. Marketing Econom. 7(2) 181-205.
    • (2009) Quant. Marketing Econom , vol.7 , Issue.2 , pp. 181-205
    • Singh, S.S.1    Borle, S.2    Jain, D.C.3
  • 28
    • 36349012471 scopus 로고    scopus 로고
    • Optimal customer relationship management using Bayesian decision theory: An application for customer selection
    • Venkatesan, R., V. Kumar, T. Bohling. 2007. Optimal customer relationship management using Bayesian decision theory: An application for customer selection. J. Marketing Res. 44(4) 579-594.
    • (2007) J. Marketing Res , vol.44 , Issue.4 , pp. 579-594
    • Venkatesan, R.1    Kumar, V.2    Bohling, T.3
  • 29
    • 19844362489 scopus 로고    scopus 로고
    • The effect of acquisition channels on customer loyalty and cross-buying
    • Verhoef, P. C., B. Donkers. 2005. The effect of acquisition channels on customer loyalty and cross-buying. J. Interactive Marketing 19(2) 31-43.
    • (2005) J. Interactive Marketing , vol.19 , Issue.2 , pp. 31-43
    • Verhoef, P.C.1    Donkers, B.2
  • 30
    • 80053991110 scopus 로고    scopus 로고
    • A dynamic model of sponsored search advertising
    • Yao, S., C. F. Mela. 2009. A dynamic model of sponsored search advertising. Marketing Sci. 30(4) 702-716.
    • (2009) Marketing Sci , vol.30 , Issue.4 , pp. 702-716
    • Yao, S.1    Mela, C.F.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.