The design stance in user-system interaction

Design Issues

Volumn 27, Issue 4, 2011, Pages 16-29

  Crilly, Nathan ^a  

^a NONE

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[No Author keywords available]

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EID: 80053614686     PISSN: 07479360     EISSN: 15314790     Source Type: Journal    
DOI: 10.1162/DESI_a_00102     Document Type: Article

References (107)

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2. Philip E. Agre, "Conceptions of the User in Computer Systems Design," in The Social and Interactional Dimensions of Human-Computer Interfaces, ed. Peter J. Thomas (Cambridge, UK: Cambridge University Press, 1995), 67-106
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5. Lucy Suchman, Plans and Situated Actions (Cambridge, UK: Cambridge University Press, 1987).
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10. Daniel C. Dennett, The Intentional Stance (Cambridge, MA: The MIT Press, 1987).
11. For example, Stephen J. Payne, "Users' Mental Models: the Very Ideas," in HCI Models, Theories, and Frameworks, ed. John M. Carroll (San Francisco, CA: Morgan Kaufmann, 2003)
12. Martina A. Sasse, "Users' Models of Computer Systems," in Models in the Mind, ed. Yvonne Rogers, Andrew Rutherford, and Peter A. Bibby (London, UK: Academic Press, 1992), 225-40
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15. This capacity for theory of mind may actually be a basic requirement for designing. Andy Dong, "Biological First Principles for Design Competence." AI EDAM 24:04 (2010): 460-1.
16. For example, see Klaus Krippendorff and Reinhart Butter, "Product Semantics: Exploring the Symbolic Qualities of Form," Innovation: The Journal of the Industrial Designers Society of America 3:2 (1984): 6
17. Donald A. Norman, The Psychology of Everyday Things (New York, NY: Basic Books, 1988),16.
18. Nathan Crilly, David Good, Derek Matravers, and P. John Clarkson, "Design as Communication: Exploring the Validity and Utility of Relating Intention to Interpretation," Design Studies 29:5 (2008): 425-57
19. Nathan Crilly, Anja Maier, and P. John Clarkson, "Representing Artefacts as Media: Modelling the Relationship Between Designer Intent and Consumer Experience," International Journal of Design 2:3 (2008): 15-27.
20. Daniel C. Dennett, "Intentional systems," The Journal of Philosophy 68:4 (1971): 87-106
21. Dennett, The Intentional Stance;
22. Dennett, "The Interpretation of Texts, People and Other Artifacts," Philosophy and Phenomenological Research 50 (1990): 177-94.
23. James J. Gibson, The Ecological Approach to Visual Perception (Boston, MA: Houghton Mifflin, 1979)
24. Joanna McGrenere and Wayne Ho, "Affordances: Clarifying and Evolving a Concept," in Proceedings of Graphics Interface 2000 (Montreal, Canada: ACM Press, 2000), 179-96
25. Norman, The Psychology of Everyday Things.
26. Dennett, The Intentional Stance, 17.
27. Matthew Ratcliffe, "A Kantian Stance on the Intentional Stance," Biology and Philosophy 16:1 (2001): 29-52
28. Giacomo Romano, Thoughtful Things: an Investigation in the Descriptive Epistemology of Artifacts (PhD Thesis: Technische Universiteit Eindhoven, 2009)
29. Krist Vaesen and Melissa van Amerongen, "Optimality vs. Intent: Limitations of Dennett's Artefact Hermeneutics," Philosophical Psychology 21:6 (2008): 779-97.
30. Stefano Borgo, Massimiliano Carrara, Pawel Garbacz, and Pieter E. Vermaas, "The Design and the Designer Stance," in Vol. 1 of Copenhagen Working Papers on Design, ed. Helle Hove and Per Galle (presented at the CEPHAD 2010: The Borderland between Philosophy and Design Research, Copenhagen, Denmark: Danish Design School Press, 2010), 39-40
31. Also see Pieter E. Vermaas, Massimiliano Carrara, Stefano Borgo, and Pawel Garbacz, "The Design Stance and Its Artefacts," Synthese (2011). doi:10.1007/s11229-011-9885-9.
32. John Heil, Philosophy of Mind: a Contemporary Introduction, 2nd ed. (New York, NY: Routledge, 2004), 157-8.
33. For example, see notes 15 and 16, and also contributions in Don Ross, Andrew Brook, and David L. Thompson, eds., Dennett's Philosophy: A Comprehensive Assessment (Cambridge, MA: MIT Press, 2000). Dennet's three stances have also concerned those interested in design cognition
34. Charles Burnette, "Intentionality and Design," in David Durling and John Shackleton, Common Ground: Design Research Society International Conference, London, UK (2002): 12
35. Udo Kannengiesser and John S. Gero, "Understanding Situated Design Agents," in CAADRIA'05. (TVB, New Delhi, 2005): 277-87.
36. See review in Deborah Kelemen and Susan Carey, "The Essence of Artifacts: Developing the Design Stance," in Creations of the Mind: Theories of Artifacts and Their Representation, ed. Eric Margolis and Stephen Laurence (Oxford: Oxford University Press, 2007), 212-30.
37. H. Clark Barrett, Stephen Laurence, and Eric Margolis, "Artifacts and Original Intent: a Cross-Cultural Perspective on the Design Stance," Journal of Cognition and Culture 8:1 (2008): 1-22
38. Paul Bloom, "Intention, History, and Artifact Concepts," Cognition 60:1 (1996): 1-29
39. Tim P. German and Susan C. Johnson, "Function and the Origins of the Design Stance," Journal of Cognition and Development 3:3 (2002): 279-300.
40. Raymond W. Gibbs, Intentions in the Experience of Meaning (Cambridge: Cambridge University Press, 1999).
41. Raymond W. Gibbs, Julia M. Kushner, and W. Rob Mills, "Authorial Intentions and Metaphor Comprehension," Journal of Psycholinguistic Research 20:1 (January 1991): 11-30
42. Raymond W. Gibbs, "Authorial Intentions in Text Understanding," Discourse Processes 32:1 (2001): 73-80
43. H. P. Grice, "Meaning," in Philosophical Logic (London: Oxford University Press, 1967), 39-48
44. John R. Searle, Speech Acts: An Essay in the Philosophy of Language (Cambridge, UK: Cambridge University Press, 1969)
45. Dan Sperber and Deirdre Wilson, Relevance: Communication and Cognition (Oxford, UK: Blackwell, 1986).
46. Richard Kuhns, "Criticism and the Problem of Intention," The Journal of Philosophy 57:1 (1960): 5-23
47. Jerrold Levinson, "Defining Art Historically," British Journal of Aesthetics 19:3 (1979): 232-50
48. Jerrold Levinson, "Refining Art Historically," The Journal of Aesthetics and Art Criticism 47:1 (1989): 21-33.
49. Cameron Shelley, "Visual Abductive Reasoning in Archaeology," Philosophy of Science 63:2 (1996): 278-301
50. Elizabeth Slater, "Studying Artefacts," in Companion Encyclopedia of Archaeology (Volume 1), (London, UK: Routledge, 1999), 344-88.
51. Juan Pablo Bonta, Architecture and Its Interpretation: A Study of Expressive Systems in Architecture (New York, NY: Rizzoli, 1979).
52. David Bordwell, Making Meaning: Inference and Rhetoric in the Interpretation of Cinema (Cambridge, MA: Harvard University Press, 1989).
53. Crilly et al., "Design as Communication;"
54. Kevin Malkewitz, Peter A. Bibby, and Marian Friestad, "Persuasion by Design: the State of Expertise on Visual Influence Tactics," in Persuasive Imagery: a Consumer Response Perspective, ed. Linda M. Scott and Rajeev Batra (Mahwah, NJ: Lawrence Erlbaum and Associates, 2003), 3-15
55. Thomas J. L. Van Rompay, "Product Expression: Bridging the Gap Between the Symbolic and the Concrete," in Product Experience, ed. Hendrik N. J. Schifferstein and Paul Hekkert (San Diego, CA: Elsevier, 2008), 333-51.
56. Douglas Rushkoff, Coercion: The Persuasion Professionals and Why We Listen to What They Say (London, UK: Little Brown, 2000).
57. Marian Friestad and Peter Wright, "The Persuasion Knowledge Model: How People Cope With Persuasion Attempts," Journal of Consumer Research 21 (1994): 1-31
58. Amna Kirmani and Margaret C. Campbell, "Taking the Target's Perspective: The Persuasion Knowledge Model," in Social Psychology of Consumer Behavior, ed. Michaela Wänke (New York, NY: Psychology Press, 2009), 297-316
59. Linda M. Scott, "The Bridge From Text to Mind: Adapting Reader-Response Theory to Consumer Research," Journal of Consumer Research 21:3 (1994): 461-80.
60. Alvin I. Goldman, "The Psychology of Folk Psychology," Behavioral and Brain Sciences 16:1 (1993): 15-28
61. Stephen P. Stich and S. Nichols, "Folk Psychology," in The Blackwell Guide to Philosophy of Mind, ed. Stephen P. Stich and Ted A. Warfield, Blackwell philosophy guides 10 (Oxford, UK: Blackwell, 2003), 235-55. Dennett explicitly relates his work to such ideas
62. Dennett, The Intentional Stance, 8-11 and Chapter 3.
63. Lee Ross, "The Intuitive Psychologist and His Shortcomings: Sistortions in the Attribution Process," in Advances in Experimental Social Psychology: Volume 10, ed. Leonard Berkowitz (New York, NY: Academic Press, 1978).
64. Joshua Knobe, "The Concept of Intentional Action: a Case Study in the Uses of Folk Psychology," Philosophical Studies 130:2 (8, 2006): 203-31. Note that this folk psychology is used in the intentional stance just as some form of naïve physics is used in the physical stance
65. Patrick J. Hayes, "The Second Naive Physics Manifesto," in Readings in Qualitative Reasoning About Physical Systems, ed. Daniel S. Weld and Johan De Kleer (San Francisco, CA: Morgan Kaufmann Publishers, 1989), 46-63.
66. Peter Kroes, "Technological Explanations: the Relation Between Structure and Function of Technological Objects," Philosophy and Technology 3:3 (1998): 18-34.
67. For example, see Barrett, et al. "Artifacts and Original Intent;"
68. Margaret Anne Defeyter and Tim P. German, "Acquiring an Understanding of Design: Evidence from Children's Insight Problem Solving," Cognition 89:2 (2003): 133-55
69. German and Johnson, "Function and the Origins of the Design Stance;"
70. Kelemen and Carey, "The Essence of Artifacts: Developing the Design Stance."
71. For example, see John M. Carroll, ed., HCI Models, Theories, and Frameworks (San Francisco, CA: Morgan Kaufmann, 2003)
72. Terry Winograd and Fernando Flores, Understanding Computers and Cognition: a New Foundation for Design (Norwood, NJ: Ablex, 1986).
73. David Benyon and Dianne Murray, "Adaptive Systems: from Intelligent Tutoring to Autonomous Agents," Knowledge-Based Systems 6:4 (1993): 197-219
74. Michael Lewis, "Designing for Human-Agent Interaction," AI Magazine 19:2 (1998): 67-78
75. Peter Pirolli, Information Foraging Theory: Adaptive Interaction with Information (Oxford, UK: Oxford University Press, 2007).
76. Jens Rasmussen, Information Processing and Human-Machine Interaction (New York, NY: North-Holland, 1983).
77. Zenon W. Pylyshyn, Computation and Cognition: Toward a Foundation for Cognitive Science (Cambridge, MA: MIT Press, 1984).
78. Shoshana Zuboff, In the Age of the Smart Machine: the Future of Work and Power (Oxford, UK: Heinemann Professional, 1988).
79. Terrence Fong, Illah Nourbakhsh, and Kerstin Dautenhahn, "A Survey of Socially Interactive Robots," Robotics and Autonomous Systems 42:3 (2003): 143-66
80. Akira Ito and Kazunori Terada, "Producing Intentionality in Eye-Contact Robot," in 11th International Conference on Human-Computer Interaction (presented at the HCI International, Las Vegas, NV, 2005), 22-7
81. Zsófia Ruttkay and Rieks op den Akker, "Affordances and Cognitive Walkthrough for Analyzing Human-Virtual Human Interaction," in Verbal and Nonverbal Features of Human-Human and Human-Machine Interaction, ed. Anna Esposito et al., vol. 5042 (Berlin, Germany: Springer-Verlag, 2008), 90-106
82. Noriko Suzuki, Yugo Takeuchi, Kazuo Ishii, and Michio Okada, "Effects of Echoic Mimicry Using Hummed Sounds on Human-Computer Interaction," Speech Communication 40:4 (2003): 559-73
83. Karim A. Tahboub, "Intelligent Human-Machine Interaction Based on Dynamic Bayesian Networks Probabilistic Intention Recognition," Journal of Intelligent & Robotic Systems 45:1 (2006): 31-52.
84. Kazunori Terada, Takashi Shamoto, Haiying Mei, and Akira Ito, "Reactive Movements of Non-Humanoid Robots Cause Intention Attribution in Humans," in Proceedings of the 2007 IEEE/RSJ International Conference on Intelligent Robots and Systems (San Diego, 2007), 3715-20.
85. Kazunori Terada, Takashi Shamoto, and Akira Ito, "Human Goal Attribution Toward Behavior of Artifacts," in Robot and Human Interactive Communication, 2008. RO-MAN 2008. The 17th IEEE International Symposium on (Munich, Germany, 2008), 160-5.
86. Kazunori Terada, Kouhei Ono, and Akira Ito, "Detecting Underlying Stance Adopted When Human Construe Behavior of Entities," in Proceedings of Advances in Robotics (presented at the FIRA RoboWorld Congress 2009, Incheon), (Korea: Springer-Verlag, 2009), 5-12.
87. Clarisse Sieckenius de Souza, "The Semiotic Engineering of User Interface Languages," International Journal of Man-Machine Studies 39:5 (1993): 753-73.
88. Clarisse Sieckenius de Souza, The Semiotic Engineering of Human-Computer Interaction (Cambridge, MA: The MIT Press, 2005), 25.
89. Clarisse Sieckenius de Souza and Carla Faria Leitão, Semiotic Engineering Methods for Scientific Research in HCI (San Francisco, CA: Morgan & Claypool Publishers, 2009), 101
90. also see Donald A. Norman, "Design as Communication," 2004, http://www.jnd.org/dn.mss/design_as_comun.html (accessed September 10, 2010).
91. de Souza and Leitão, Semiotic Engineering Methods for Scientific Research in HCI, 85-6.
92. Kirmani and Campbell, "Taking the Target's Perspective."
93. Byron Reeves and Clifford Nass, The Media Equation: How People Treat Computers, Television and New Media Like Real People and Places (Cambridge, UK: Cambridge University Press, 1996).
94. Also see Clifford Nass and Youngme Moon, "Machines and Mindlessness: Social Responses to Computers," Journal of Social Issues 56:1 (2000): 81-103.
95. S. Shyam Sundar and Clifford Nass, "Source Orientation in Human-Computer Interaction," Communication Research 27:6 (2000): 693-4.
96. Reeves and Nass, The Media Equation, 188.
97. Sundar and Nass, "Source Orientation in Human-Computer Interaction," 693.
98. For example, see review in Sasse, "Users' Models of Computer Systems";
99. Gerrit C. van der Veer and Maria del Carmen Puerta Melguizo, "Mental Models," in The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, ed. Julie A. Jacko and Andrew Sears (Mahwah, NJ: Lawrence Erlbaum Associates, Inc., 2002), 52-80.
100. Martin Heidegger, Being and Time (Malden, MA: Blackwell, 1962, trans.)
101. For example, see Paul Dourish, Where the Action is: the Foundations of Embodied Interaction (Cambridge, MA: MIT Press, 2001)
102. Winograd and Flores, Understanding Computers and Cognition.
103. Martin Woolley, Design, Product Identity and Technological Innovation (PhD Thesis: Sheffield City Polytechnic, 1983)
104. M. Woolley, "A Comparison of Design and User Perceptions," in Objects and Images: Studies in Design and Advertising, ed. S. Vihma (Helsinki, Finland: University of Industrial Arts, Helsinki, 1992): 76-85.
105. Jodi Heintz Obradovich and David D. Woods, "Users as Designers: How People Cope with Poor HCI Design in Computer-Based Medical Devices," Human Factors 38:4 (1996): 574-92
106. Pieter E. Vermaas and Wybo Houkes, "Technical Functions: a Drawbridge Between the Intentional and Structural Natures of Technical Artefacts," Studies in History and Philosophy of Science 37:1 (2006): 5-18.
107. Dennett, The Intentional Stance, 2