Managing healthcare quality in Ghana: A necessity of patient satisfaction

International Journal of Health Care Quality Assurance

Volumn 24, Issue 7, 2011, Pages 548-563

  Atinga, Roger Ayimbillah ^a   Abekah Nkrumah, Gordon ^a   Domfeh, Kwame Ameyaw ^a  

^a UNIVERSITY OF GHANA BUSINESS SCHOOL   (Ghana)

Author keywords

Customer satisfaction; Ghana; Health care; Hospitals; Patients; Quality; Queues; Waiting lists

Indexed keywords

ADOLESCENT; ADULT; ARTICLE; ENVIRONMENT; FEMALE; GHANA; HEALTH CARE QUALITY; HEALTH PERSONNEL ATTITUDE; HEALTH SERVICES RESEARCH; HOSPITAL ADMISSION; HUMAN; HUMAN RELATION; INTERPERSONAL COMMUNICATION; MALE; MIDDLE AGED; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; SOCIOECONOMICS;

ADOLESCENT; ADULT; ATTITUDE OF HEALTH PERSONNEL; COMMUNICATION; ENVIRONMENT; FEMALE; GHANA; HEALTH SERVICES RESEARCH; HUMANS; MALE; MIDDLE AGED; PATIENT SATISFACTION; PROFESSIONAL-PATIENT RELATIONS; QUALITY OF HEALTH CARE; SOCIOECONOMIC FACTORS; WAITING LISTS; YOUNG ADULT;

EID: 80053091095     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526861111160580     Document Type: Article

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