Patient/enrollee satisfaction with healthcare and health plan

Journal of Consumer Marketing

Volumn 19, Issue 7, 2002, Pages 575-590

  Braunsberger, Karin ^a   Gates, Roger H ^b  

^a UNIVERSITY OF SOUTH FLORIDA   (United States)

^b DSS Research   (United States)

Author keywords

Customer satisfaction; Health care; Marketing

Indexed keywords

EID: 3242660212     PISSN: 07363761     EISSN: None     Source Type: Journal    
DOI: 10.1108/07363760210451401     Document Type: Article

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