Auditing hospital queuing

Managerial Auditing Journal

Volumn 17, Issue 7, 2002, Pages 397-403

  Barlow, Gerald L ^a  

^a UNIVERSITY OF KENT   (United Kingdom)

Author keywords

Customer satisfaction; Hospitals; National Health Service; Psychology; Queuing; Service industries

Indexed keywords

EID: 84986173907     PISSN: 02686902     EISSN: None     Source Type: Journal    
DOI: 10.1108/02686900210437507     Document Type: Article

References (13)

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