Emotional intelligence: The role of accounting education and work experience

Issues in Accounting Education

Volumn 26, Issue 2, 2011, Pages 267-286

  Cook, Gail Lynn ^a   Bay, Darlene ^a   Visser, Beth ^b   Myburgh, Jean E ^c   Njoroge, Joyce ^d  

^a BROCK UNIVERSITY   (Canada)

^b TRENT UNIVERSITY   (Canada)

^c UNIVERSITY OF PRETORIA   (South Africa)

^d DRAKE UNIVERSITY   (United States)

Author keywords

Accounting education; Emotional intelligence; Work experience

Indexed keywords

EID: 79961039550     PISSN: 07393172     EISSN: 15587983     Source Type: Journal    
DOI: 10.2308/iace-10001     Document Type: Article

References (69)

1. Abraham, R. 2005. Emotional intelligence in the workplace: A review and synthesis. In Emotional Intelligence: An International Handbook, edited by R. Schulze, and R. Roberts. Cambridge, MA: Hogrefe and Huber.
2. Akerjordet, K., and E. Severinswon. 2004. Emotional intelligence in mental health nurses talking about practice. International Journal of Mental Health Nursing 13: 164-170.
3. Akers, M. D., and G. L. Porter. 2003. Your EQ skills: Got what it takes? Journal of Accountancy 195 (3): 65-70.
4. Albrecht, W., and R. Sack. 2000. Accounting Education: Charting the Course Through a Perilous Future. Sarasota, FL: American Accounting Association.
5. American Institute of Certified Public Accountants (AICPA). 2010. Core competency framework and educational competency assessment. Available at: http://www.aicpa.org/InterestAreas/Accounting Education/Resources/EducationandCurriculumDevelopment/CoreCompetencyFrameworkand EducationalCompetencyAssessmentWebSite/Pages/default.aspx.
6. Association to Advance Collegiate Schools of Business (AACSB). 2010. Eligibility procedures and accreditation standards for business accreditation. Available at: http://www.aacsb.edu.
7. Babiak, P., and R. D. Hare. 2006. Snakes in Suits: When Psychopaths Go to Work. New York, NY: Harper Collins.
8. Beck, J., and H. Halim. 2008. Undergraduate internships in accounting: What and how do Singapore interns learn from experience? Accounting Education: An International Journal 17 (2): 151-172.
9. Boyatzis, R., and A. Saatcioglu. 2008. A 20-year view of trying to develop emotional, social and cognitive intelligence competencies in graduate management education. Journal of Management Development 27 (1): 92-108.
10. Boyatzis, R., E. Stubbs, and S. Taylor. 2002. Learning cognitive and emotional intelligence competencies through graduate management education. Academy of Management Learning and Education 1 (2): 150-162.
11. Brackett, M. A., and P. Salovey. 2006. Measuring emotional intelligence with the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT). Psicothema 18: 34-41.
12. Bryant, S. M., and S. M. Albring. 2006. Effective team building: Guidance for accounting educators. Issues in Accounting Education 21 (3): 241-265.
13. Canadian Institute of Chartered Accountants (CICA). 2010. CA skills and competencies. Available at: http://www.cica.ca/become-a-ca/ca-skills-and-competencies/index.aspx.
14. Carmeli, A. 2003. The relationship between emotional intelligence and work attitudes, behavior, and outcomes: An examination among senior managers. Journal of Managerial Psychology 18: 788-813.
15. Certified Management Accountants (CMA). 2010. The CMA competency map. Available at: http://www.cma-canada.org/index.cfm/ci_id/2544/la_id/1/document/1/re_id/0.
16. Cherniss, C. 2000. Social and emotional competence in the workplace. In The Handbook of Emotional Intelligence, edited by R. Bar-On, and J. D. Parker. San Francisco, CA: Jossey-Bass, 433-458.
17. Clarke, N. 2006a. Developing emotional intelligence through workplace learning: Findings from a case study in healthcare. Human Resource Development International 9 (4): 447-465.
18. Clarke, N. 2006b. Emotional intelligence training: A case of caveat emptor. Human Resource Development Review 5 (4): 422-441.
19. Côté, S., and T. Miners. 2006. Emotional intelligence, cognitive intelligence and job performance. Administrative Science Quarterly 51: 1-28.
20. Daus, D. 2006. The case for an ability-based model of emotional intelligence. In A Critique of Emotional Intelligence: What Are the Problems and How Can They Be Fixed?, edited by K. Murphy. Mahwah, NJ: Erlbaum.
21. Deloitte. 2010. Global learning programs. Available at: http://careers.deloitte.com/glob/students/learndev_globalprograms.aspx?page1/43.
22. Dries, N., and R. Pepermans. 2007. Using emotional intelligence to identify high potential: A metacompetency perspective. Leadership and Organization Development Journal 28 (8): 749-770.
23. Edens, J. F., D. K. Marcus, S. O. Lilienfeld, and N. G. Poythress,. 2006. Psychopathic, not psychopath: Taxometric evidence for the dimensional structure of psychopathy. Journal of Abnormal Psychology 115: 131-144.
24. Egan, V., and S. Angus. 2004. Is social dominance a sex-specific strategy for infidelity? Personality and Individual Differences 36: 575-586.
25. Elias, R. Z. 1999. An examination of nontraditional accounting students' communication apprehension and ambiguity tolerance. Journal of Education for Business 75 (1): 38-41.
26. Fox, S., and P. Spector. 2000. Relations of emotional intelligence, practical intelligence, general intelligence, and trait affectivity with interview outcomes: It's not all just ''B.'' Journal of Organizational Behavior 21: 203-220.
27. Goleman, D. 1995. Emotional Intelligence: Why It Can Matter More than IQ. New York, NY: Bantam Books.
28. Goleman, D., R. Boyatzis, and A. McKee. 2002. Primal Leadership: Realizing the Power of Emotional Intelligence. Boston, MA: Harvard Business School Press.
29. Hare, R. 2003. The Psychopathy Checklist-Revised Manual. 2nd edition. Toronto, Canada: Multi-Health Systems.
30. Harris, G., M. Rice, and C. Cormier. 1991. Psychopathy and violent recidivism. Law and Human Behavior 15: 625-637.
31. Hochschild, A. 1983. The Managed Heart: Commercialization of Human Feelings. Berkeley, CA: University of California Press.
32. Institute of Management Accountants (IMA). 2008. Available at: http://www.imanet.org/development.asp and http://www.imanet.org/cma_certification/study_resources.aspx.
33. Jeffrey, C. 1993. Ethical development of accounting students, non-accounting students, and liberal arts students. Issues in Accounting Education 8 (1): 86-96.
34. Jonason, P. K., N. P. Li, G. D. Webster, and D. P. Schmitt. 2009. The dark triad: Facilitating a short-term mating strategy in men. European Journal of Personality 23: 5-18.
35. Jordan, P., N. Ashkanasy, C. Härtel, and G. Hooper. 2002. Workgroup emotional intelligence: Scale development and relationship to team process effectiveness and goal focus. Human Resources Management Review 12: 195-214.
36. Jordan, P., and A. Troth. 2002. Emotional intelligence and conflict resolution: Implications for human resource development. Advances in Developing Human Resources 4: 62-79.
37. Kosson, D., J. Kelly, and J. White. 1997. Psychopathy-related traits predict self-reported sexual aggression among college men. Journal of Interpersonal Violence 12: 241-254.
38. KPMG. 2010. Online job posting, accessed May 12, 2010.
39. Levenson, M., K. Kiehl, and C. Fitzpatrick. 1995. Assessing psychopathic attributes in a noninstitutionalized population. Journal of Personality and Social Psychology 68: 151-158.
40. Lindebaum, D. 2009. Rhetoric or remedy? a critique on developing emotional intelligence. Academy of Management Learning and Education 8 (2): 225-237.
41. Litvin, D., and B. Betters-Reed. 2005. The personal map: A lesson in similarities, differences and the invisible. Journal of Management Education 29 (2): 199-217.
42. Lopes, P., D. Grewel, J. Kadis, M. Gall, and P. Salovey. 2006. Evidence that emotional intelligence is related to job performance and affect and attitudes at work. Psicothema 18 (Supplement): 132-138.
43. Matthews, G., M. Zeidner, and R. Roberts. 2002. Emotional Intelligence: Science and Myth. Cambridge, MA: MIT Press.
44. Mayer, J., D. Caruso, and P. Salovey. 1999. Emotional intelligence meets traditional standards for an intelligence. Intelligence 27: 267-298.
45. Mayer, J., P. Salovey, and D. Caruso. 2001. Emotional intelligence as a standard intelligence. Emotion 1: 232-242.
46. Maynard, M. 2003. Emotional intelligence and perceived employability for internship curriculum. Psychological Reports 93: 791-792.
47. McPhail, K. 2004. An emotional response to the state of accounting education: Developing accounting students' emotional intelligence. Critical Perspectives on Accounting 15 (4-5): 629-648.
48. Miller, T. C., and D. N. Stone. 2009. Public speaking apprehension (PSA), motivation, and affect among accounting majors: A proof-of-concept intervention. Issues in Accounting Education 24 (3): 265-298.
49. Morris, J., J. Urbanski, and J. Fuller. 2005. Using poetry and the visual arts to develop emotional intelligence. Journal of Management Education 29: 888-904.
50. Myers, L., and M. Tucker. 2005. Increasing awareness of emotional intelligence in a business curriculum. Business Communication Quarterly 68 (1): 44-51.
51. Nelson, I. T. 1995. What's new about accounting education change: An historical perspective on the change movement. Accounting Horizons 9 (4): 62-75.
52. Noonan, E. 2006. ''Emotional intelligence'' a new hiring criterion. The Boston Globe (September 10). Available at: http://pqasb.pqarchiver.com/boston/access/1126983511.html?FMT1/4ABS&date1/4Septh 10%2Cth2006.
53. Palmer, B., G. Gignac, R. Manocha, and C. Stough. 2005. A psychometric evaluation of the Mayer-Salovey-Caruso Emotional Intelligence Test, version 2.0. Intelligence 33: 285-305.
54. Paulhus, D. L., C. F. Neumann, and R. D. Hare. Forthcoming. In Manual for the Self-Report Psychopathy Scale (SRP-III). Toronto, Ontario, Canada: Multi-Health Systems.
55. Petrides, K., and A. Furnham. 2003. Trait emotional intelligence: Behavioural validation in two studies of emotion recognition and reactivity to mood induction. European Journal of Personality 17: 39-57.
56. Ponemon, L., and A. Glazer. 1990. Accounting education and ethical development: The influence of liberal learning on students and alumni in accounting practice. Issues in Accounting Education 5 (2): 195-209.
57. PricewaterhouseCoopers (PwC). 2010. Online training course, downloaded May 12, 2010.
58. Rice, M., G. Harris, and C. Cormier. 1992. An evaluation of a maximum security therapeutic community for psychopaths and other mentally disordered offenders. Law and Human Behavior 16: 399-412.
59. Rosete, D., and J. Ciarrochi. 2005. Emotional intelligence and its relationship to workplace performance outcomes of leadership effectiveness. Leadership and Organization Development Journal 26: 388-399.
60. Schleifer, L. L. F., and R. B. Dull. 2009. Metacognition and performance in the accounting classroom. Issues in Accounting Education 24 (3): 339-367.
61. Seto, M., N. Khattar, M. Lalumire, and V. Quinsey. 1997. Deception and sexual strategy in psychopathy. Personality and Individual Differences 22: 301-307.
62. Stein, S., and H. Book. 2006. The EQ Edge: Emotional Intelligence and Your Success. Mississauga, Ontario, Canada: Jossey-Bass.
63. Sy, T., S. Tram, and L. O'Hara. 2006. Relation of employee and manager emotional intelligence to job satisfaction and performance. Journal of Vocational Behavior 68: 461-473.
64. Van Rooy, D., and C. Viswesvaran. 2004. Emotional intelligence: A meta-analytic investigation of predictive validity and nomological net. Journal of Vocational Behavior 65: 71-95.
65. Visser, B. A., D. Bay, G. Cook, and J. Myburgh. 2010a. Psychopathic and antisocial, but not emotionally intelligent. Personality and Individual Differences 48: 644-648.
66. Visser, B. A., J. A. Pozzebon, A. F. Bogaert, and M. C. Ashton. 2010b. Psychopathy, sexual behavior, and esteem: It's different for girls. Personality and Individual Differences 48: 833-838.
67. Wheeler, S., A. Book, and K. Costello. 2009. Psychopathic traits and perceptions of victim vulnerability. Criminal Justice and Behavior 36: 635-648.
68. Williams, K. M., D. L. Paulhus, and R. D. Hare. 2007. Capturing the four-factor structure of psychopathy in college students via self-report. Journal of Personality Assessment 88: 205-219.
69. Zeidner, M., G. Matthews, and R. Roberts. 2009. What We Know about Emotional Intelligence. Cambridge, MA: MIT Press.