메뉴 건너뛰기




Volumn 19, Issue 4, 2011, Pages 313-338

Stakeholder orientation: Development and testing of a framework for socially responsible marketing

Author keywords

Business ethics; Corporate responsibility and sustainability; Market orientation; Stakeholder orientation

Indexed keywords


EID: 79960794075     PISSN: 0965254X     EISSN: 14664488     Source Type: Journal    
DOI: 10.1080/0965254X.2011.581384     Document Type: Article
Times cited : (60)

References (61)
  • 1
    • 84928454065 scopus 로고
    • An approach for confirmatory measurement and structural equation modeling of organizational properties
    • Anderson, J.C. (1987). An approach for confirmatory measurement and structural equation modeling of organizational properties. Management Science, 33, 525-541.
    • (1987) Management Science , vol.33 , pp. 525-541
    • Anderson, J.C.1
  • 3
    • 0000372049 scopus 로고
    • Representing and testing organizational theories: A holistic construal
    • Bagozzi, R.W., & Phillips, L.W. (1982). Representing and testing organizational theories: A holistic construal. Administrative Science Quarterly, 27, 459-489.
    • (1982) Administrative Science Quarterly , vol.27 , pp. 459-489
    • Bagozzi, R.W.1    Phillips, L.W.2
  • 5
    • 0033247292 scopus 로고    scopus 로고
    • Does stakeholder orientation matter?The relationship between stakeholder management models and firm financial performance
    • Berman, S.L., Wicks, A.C., Kotha, S., & Jones, T.M. (1999). Does stakeholder orientation matter? The relationship between stakeholder management models and firm financial performance. Academy of Management Journal, 42, 488-506.
    • (1999) Academy of Management Journal , vol.42 , pp. 488-506
    • Berman, S.L.1    Wicks, A.C.2    Kotha, S.3    Jones, T.M.4
  • 6
    • 77953260221 scopus 로고    scopus 로고
    • Introduction to the special section on stakeholder marketing
    • Bhattacharya, C.B. (2010). Introduction to the special section on stakeholder marketing. Journal of Public Policy & Marketing, 29, 1-3.
    • (2010) Journal of Public Policy & Marketing , vol.29 , pp. 1-3
    • Bhattacharya, C.B.1
  • 8
    • 84986045048 scopus 로고
    • Understanding the bond of identification: An investigation of its correlates among art museum members
    • Bhattacharya, C.B., Hayagreeva, R., & Glynn, M.A. (1995). Understanding the bond of identification: An investigation of its correlates among art museum members. Journal of Marketing, 59(October), 46-57.
    • (1995) Journal of Marketing , vol.59 , Issue.October , pp. 46-57
    • Bhattacharya, C.B.1    Hayagreeva, R.2    Glynn, M.A.3
  • 10
    • 0001330895 scopus 로고
    • Fiduciary duties & the shareholder-management relation: Or, what's so special about stakeholders?
    • Boatright, J.R. (1994). Fiduciary duties & the shareholder-management relation: Or, what's so special about stakeholders? Business Ethics Quarterly, 4, 393-407.
    • (1994) Business Ethics Quarterly , vol.4 , pp. 393-407
    • Boatright, J.R.1
  • 12
    • 0040984002 scopus 로고
    • The capabilities of market-driven organizations
    • Day, G.S. (1994). The capabilities of market-driven organizations. Journal of Marketing, 58(October), 37-52.
    • (1994) Journal of Marketing , vol.58 , Issue.October , pp. 37-52
    • Day, G.S.1
  • 13
  • 14
    • 0040218852 scopus 로고
    • Corporate culture, customer orientation, and innovativeness in Japanese firms: A quadrad analysis
    • Deshpandé, R., Farley, J.U., & Webster, F.E. (1993). Corporate culture, customer orientation, and innovativeness in Japanese firms: A quadrad analysis. Journal of Marketing, 57(January), 23-27.
    • (1993) Journal of Marketing , vol.57 , Issue.January , pp. 23-27
    • Deshpandé, R.1    Farley, J.U.2    Webster, F.E.3
  • 15
    • 21844463321 scopus 로고
    • The stakeholder theory of the corporation: Concepts, evidence and implications
    • Donaldson, T., & Preston, L.E. (1995). The stakeholder theory of the corporation: Concepts, evidence and implications. Academy of Management Review, 29, 65-91.
    • (1995) Academy of Management Review , vol.29 , pp. 65-91
    • Donaldson, T.1    Preston, L.E.2
  • 17
    • 38849103007 scopus 로고    scopus 로고
    • A macromarketing ethics framework: Stakeholder orientation and distributive justice
    • Ferrell, O.C., & Ferrell, L. (2008). A macromarketing ethics framework: Stakeholder orientation and distributive justice. Journal of Macromarketing, 28, 24-32.
    • (2008) Journal of Macromarketing , vol.28 , pp. 24-32
    • Ferrell, O.C.1    Ferrell, L.2
  • 19
    • 0346198098 scopus 로고    scopus 로고
    • The reputation quotient: A multi-stakeholder measure of corporate reputation
    • Fombrun, C., Gardberg, N.A., & Sever, J. (2000). The reputation quotient: A multi-stakeholder measure of corporate reputation. Journal of Brand Management, 7, 241-255.
    • (2000) Journal of Brand Management , vol.7 , pp. 241-255
    • Fombrun, C.1    Gardberg, N.A.2    Sever, J.3
  • 20
    • 0000539567 scopus 로고
    • What's in a name?Reputation building and corporate strategy
    • Fombrun, C., & Shanley, M. (1990). What's in a name? Reputation building and corporate strategy. Academy of Management Journal, 33, 233-258.
    • (1990) Academy of Management Journal , vol.33 , pp. 233-258
    • Fombrun, C.1    Shanley, M.2
  • 22
    • 0033241672 scopus 로고    scopus 로고
    • Stakeholder influence strategies
    • Frooman, J. (1999). Stakeholder influence strategies. Academy of Management Review, 24, 191-205.
    • (1999) Academy of Management Review , vol.24 , pp. 191-205
    • Frooman, J.1
  • 23
    • 0002069542 scopus 로고
    • Business ethics and stakeholder analysis
    • Goodpaster, K. (1991). Business ethics and stakeholder analysis. Business Ethics Quarterly, 1, 53-73.
    • (1991) Business Ethics Quarterly , vol.1 , pp. 53-73
    • Goodpaster, K.1
  • 24
    • 0030077517 scopus 로고    scopus 로고
    • Consumer and nonconsumer stakeholder orientation in U.K. companies
    • Greenley, G.E., & Foxall, G.R. (1996). Consumer and nonconsumer stakeholder orientation in U.K. companies. Journal of Business Research, 35, 105-116.
    • (1996) Journal of Business Research , vol.35 , pp. 105-116
    • Greenley, G.E.1    Foxall, G.R.2
  • 25
    • 0031086967 scopus 로고    scopus 로고
    • Multiple stakeholder orientation in UK companies and the implications for company performance
    • Greenley, G.E., & Foxall, G.R. (1997). Multiple stakeholder orientation in UK companies and the implications for company performance. Journal of Management Studies, 34, 260-284.
    • (1997) Journal of Management Studies , vol.34 , pp. 260-284
    • Greenley, G.E.1    Foxall, G.R.2
  • 26
    • 84986158642 scopus 로고    scopus 로고
    • Strategic planning differences among different multiple stakeholder orientation profiles
    • Greenley, G.E., Hooley, G.J., Broderick, A.J., & Rudd, J.M. (2004). Strategic planning differences among different multiple stakeholder orientation profiles. Journal of Strategic Marketing, 12, 163-182.
    • (2004) Journal of Strategic Marketing , vol.12 , pp. 163-182
    • Greenley, G.E.1    Hooley, G.J.2    Broderick, A.J.3    Rudd, J.M.4
  • 27
    • 3042998099 scopus 로고
    • The dynamics of organizational culture
    • Hatch, M.J. (1993). The dynamics of organizational culture. Academy of Management Review, 18, 657-693.
    • (1993) Academy of Management Review , vol.18 , pp. 657-693
    • Hatch, M.J.1
  • 29
    • 77953234865 scopus 로고    scopus 로고
    • Understanding stakeholder responses to corporate citizenship initiatives: Managerial guidelines and research questions
    • Hoeffler, S., Bloom, P.N., & Keller, K.L. (2010). Understanding stakeholder responses to corporate citizenship initiatives: Managerial guidelines and research questions. Journal of Public Policy & Marketing, 29, 78-88.
    • (2010) Journal of Public Policy & Marketing , vol.29 , pp. 78-88
    • Hoeffler, S.1    Bloom, P.N.2    Keller, K.L.3
  • 30
    • 0034311381 scopus 로고    scopus 로고
    • A multiple-layer model of market-oriented organizational culture: Measurement issues and performance outcomes
    • Homburg, C., & Pflesser, C. (2000). A multiple-layer model of market-oriented organizational culture: Measurement issues and performance outcomes. Journal of Marketing Research, 37, 449-462.
    • (2000) Journal of Marketing Research , vol.37 , pp. 449-462
    • Homburg, C.1    Pflesser, C.2
  • 31
    • 0032447290 scopus 로고    scopus 로고
    • Managing the international strategic sourcing function as a market-driven organizational learning system
    • Hult, G.T.M. (1998). Managing the international strategic sourcing function as a market-driven organizational learning system. Decision Sciences, 29, 193-216.
    • (1998) Decision Sciences , vol.29 , pp. 193-216
    • Hult, G.T.M.1
  • 32
    • 0035536553 scopus 로고    scopus 로고
    • Toward a descriptive stakeholder theory: An organizational life cycle approach
    • Jawahar, I.M., & McLaughlin, G.L. (2001). Toward a descriptive stakeholder theory: An organizational life cycle approach. Academy of Management Review, 26, 397-414.
    • (2001) Academy of Management Review , vol.26 , pp. 397-414
    • Jawahar, I.M.1    McLaughlin, G.L.2
  • 33
    • 21144463066 scopus 로고
    • Market orientation: Antecedents and consequences
    • Jaworski, B.J., & Kohli, A.K. (1993). Market orientation: Antecedents and consequences. Journal of Marketing, 57(July), 53-70.
    • (1993) Journal of Marketing , vol.57 , Issue.July , pp. 53-70
    • Jaworski, B.J.1    Kohli, A.K.2
  • 36
    • 0001967571 scopus 로고
    • Values and value-orientation in the theory of action: An exploration in definition and classification
    • In T. Parsons & E.A. Shils (Eds.), Cambridge, MA: Harvard University Press
    • Kluckhohn, C. (1951). Values and value-orientation in the theory of action: An exploration in definition and classification. In T. Parsons & E.A. Shils (Eds.), Towards a general theory of action (pp. 388-433). Cambridge, MA: Harvard University Press.
    • (1951) Towards a General Theory of Action , pp. 388-433
    • Kluckhohn, C.1
  • 37
    • 0003048219 scopus 로고
    • Market orientation: The construct, research propositions, and managerial implications
    • Kohli, A.K., & Jaworski, B.J. (1990). Market orientation: The construct, research propositions, and managerial implications. Journal of Marketing, 54(April), 1-18.
    • (1990) Journal of Marketing , vol.54 , Issue.April , pp. 1-18
    • Kohli, A.K.1    Jaworski, B.J.2
  • 39
    • 0000539108 scopus 로고    scopus 로고
    • Corporate social performance, stakeholder orientation, and organizational moral development
    • Logsdon, J.M., & Yuthas, K. (1997). Corporate social performance, stakeholder orientation, and organizational moral development. Journal of Business Ethics, 16, 1213-1226.
    • (1997) Journal of Business Ethics , vol.16 , pp. 1213-1226
    • Logsdon, J.M.1    Yuthas, K.2
  • 40
    • 0346432524 scopus 로고    scopus 로고
    • Corporate social responsibility and marketing: An integrative framework
    • Maignan, I., & Ferrell, O.C. (2004). Corporate social responsibility and marketing: An integrative framework. Journal of the Academy of Marketing Science, 32, 3-19.
    • (2004) Journal of the Academy of Marketing Science , vol.32 , pp. 3-19
    • Maignan, I.1    Ferrell, O.C.2
  • 41
    • 0036745455 scopus 로고    scopus 로고
    • Corporate social responsibility in Europe and the U.S.: Insights from businesses' self-presentations
    • Maignan, I., & Ralston, D. (2002). Corporate social responsibility in Europe and the U.S.: Insights from businesses' self-presentations. Journal of International Business Studies, 33, 497-515.
    • (2002) Journal of International Business Studies , vol.33 , pp. 497-515
    • Maignan, I.1    Ralston, D.2
  • 42
    • 77953276536 scopus 로고    scopus 로고
    • Ethical beliefs and information asymmetries in supplier relationships
    • Martin, K.D., & Johnson, J.L. (2010). Ethical beliefs and information asymmetries in supplier relationships. Journal of Public Policy and Marketing, 29, 38-51.
    • (2010) Journal of Public Policy and Marketing , vol.29 , pp. 38-51
    • Martin, K.D.1    Johnson, J.L.2
  • 43
    • 0034365508 scopus 로고    scopus 로고
    • The effects of strategy type on the market orientation-performance relationship
    • Matsuno, K., & Mentzer, J.T. (2000). The effects of strategy type on the market orientation-performance relationship. Journal of Marketing, 64(October), 1-16.
    • (2000) Journal of Marketing , vol.64 , Issue.October , pp. 1-16
    • Matsuno, K.1    Mentzer, J.T.2
  • 45
    • 0000491421 scopus 로고
    • Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes
    • McFarlin, D.B., & Sweeney, P.D. (1992). Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes. Academy of Management Journal, 35, 626-637.
    • (1992) Academy of Management Journal , vol.35 , pp. 626-637
    • McFarlin, D.B.1    Sweeney, P.D.2
  • 46
    • 84980230907 scopus 로고
    • How ideologies supplant formal structures and shape responses to environments
    • Meyer, A. (1982). How ideologies supplant formal structures and shape responses to environments. Journal of Management Studies, 19, 45-61.
    • (1982) Journal of Management Studies , vol.19 , pp. 45-61
    • Meyer, A.1
  • 47
    • 77953238680 scopus 로고    scopus 로고
    • Principle-based stakeholder marketing: Insights from private triple-bottom-line firms
    • Mish, J., & Scammon, D.L. (2010). Principle-based stakeholder marketing: Insights from private triple-bottom-line firms. Journal of Public Policy & Marketing, 29, 12-26.
    • (2010) Journal of Public Policy & Marketing , vol.29 , pp. 12-26
    • Mish, J.1    Scammon, D.L.2
  • 48
    • 85107917672 scopus 로고
    • Organizational market information processes: Cultural antecedents and new product outcomes
    • Moorman, C. (1995). Organizational market information processes: Cultural antecedents and new product outcomes. Journal of Marketing Research, 32, 318-335.
    • (1995) Journal of Marketing Research , vol.32 , pp. 318-335
    • Moorman, C.1
  • 49
    • 0002954788 scopus 로고
    • The effect of market orientation on business profitability
    • Narver, J.C., & Slater, S.F. (1990). The effect of market orientation on business profitability. Journal of Marketing, 54(October), 20-35.
    • (1990) Journal of Marketing , vol.54 , Issue.October , pp. 20-35
    • Narver, J.C.1    Slater, S.F.2
  • 50
    • 0037548249 scopus 로고
    • Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior
    • O'Reilly, C. III, & Chatman, J. (1986). Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. Journal of Applied Psychology, 71, 492-499.
    • (1986) Journal of Applied Psychology , vol.71 , pp. 492-499
    • O'Reilly III, C.1    Chatman, J.2
  • 52
    • 0002714901 scopus 로고
    • Management as symbolic action: The creation and maintenance of organizational paradigms
    • In L.L. Cummings & B.M. Staw (Eds.), Greenwich, CT: JAI Press
    • Pfeffer, J. (1981). Management as symbolic action: The creation and maintenance of organizational paradigms. In L.L. Cummings & B.M. Staw (Eds.), Research in organizational behavior (Vol. 3, pp. 1-52). Greenwich, CT: JAI Press.
    • (1981) Research in Organizational Behavior , vol.3 , pp. 1-52
    • Pfeffer, J.1
  • 53
    • 0040743505 scopus 로고    scopus 로고
    • Stakeholder management and the stakeholder matrix: Potential strategic marketing tools
    • Polonsky, M.J. (1996). Stakeholder management and the stakeholder matrix: Potential strategic marketing tools. Journal of Market-Focused Management, 1, 209-229.
    • (1996) Journal of Market-Focused Management , vol.1 , pp. 209-229
    • Polonsky, M.J.1
  • 54
    • 0031488230 scopus 로고    scopus 로고
    • Moving beyond dyadic ties: A network theory of stakeholder influences
    • Rowley, T.J. (1997). Moving beyond dyadic ties: A network theory of stakeholder influences. Academy of Management Review, 22, 887-910.
    • (1997) Academy of Management Review , vol.22 , pp. 887-910
    • Rowley, T.J.1
  • 55
    • 0037392734 scopus 로고    scopus 로고
    • When will stakeholder groups act?An interest-and identity-based model of stakeholder group mobilization
    • Rowley, T.J., & Moldoveanu, M. (2003). When will stakeholder groups act? An interest-and identity-based model of stakeholder group mobilization. Academy of Management Review, 28, 204-219.
    • (2003) Academy of Management Review , vol.28 , pp. 204-219
    • Rowley, T.J.1    Moldoveanu, M.2
  • 56
    • 21344443390 scopus 로고    scopus 로고
    • Outcomes of perceived discrimination among Hispanic employees: Is diversity management a luxury or a necessity?
    • Sanchez, J.I., & Brock, P. (1996). Outcomes of perceived discrimination among Hispanic employees: Is diversity management a luxury or a necessity? Academy of Management Journal, 39, 704-719.
    • (1996) Academy of Management Journal , vol.39 , pp. 704-719
    • Sanchez, J.I.1    Brock, P.2
  • 57
    • 0021634243 scopus 로고
    • Coming to a new awareness of organizational culture
    • Schein, E.H. (1984). Coming to a new awareness of organizational culture. Sloan Management Review, 25(2), 3-16.
    • (1984) Sloan Management Review , vol.25 , Issue.2 , pp. 3-16
    • Schein, E.H.1
  • 58
    • 0033633027 scopus 로고    scopus 로고
    • A stakeholder approach to organizational identity
    • Scott, S.G., & Lane, V.R. (2000). A stakeholder approach to organizational identity. Academy of Management Review, 25, 43-62.
    • (2000) Academy of Management Review , vol.25 , pp. 43-62
    • Scott, S.G.1    Lane, V.R.2
  • 59
    • 33644627834 scopus 로고    scopus 로고
    • The role of corporate social responsibility in strengthening multiple stakeholder relationships: A field experiment
    • Sen, S., Bhattacharya, C.B., & Korschun, D. (2006). The role of corporate social responsibility in strengthening multiple stakeholder relationships: A field experiment. Journal of the Academy of Marketing Science, 34, 158-166.
    • (2006) Journal of the Academy of Marketing Science , vol.34 , pp. 158-166
    • Sen, S.1    Bhattacharya, C.B.2    Korschun, D.3
  • 60
    • 84992988776 scopus 로고
    • Market orientation and the learning organization
    • Slater, S., & Narver, J. (1995). Market orientation and the learning organization. Journal of Marketing, 59(July), 63-74.
    • (1995) Journal of Marketing , vol.59 , Issue.July , pp. 63-74
    • Slater, S.1    Narver, J.2
  • 61
    • 0000472274 scopus 로고
    • Concepts of culture and organizational analysis
    • Smircich, L. (1983). Concepts of culture and organizational analysis. Administrative Science Quarterly, 28, 339-358.
    • (1983) Administrative Science Quarterly , vol.28 , pp. 339-358
    • Smircich, L.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.