메뉴 건너뛰기




Volumn 7, Issue 3, 2011, Pages 363-380

Consumer stakeholder view of corporate social responsibility: A comparative analysis from USA and India

Author keywords

Consumer behaviour; Corporate social responsibility; Multinational companies; Stakeholder theory; Stakeholders

Indexed keywords


EID: 79960761409     PISSN: 17471117     EISSN: 1758857X     Source Type: Journal    
DOI: 10.1108/17471111111154518     Document Type: Article
Times cited : (27)

References (47)
  • 1
    • 84937334245 scopus 로고    scopus 로고
    • An empirical exploration of measures of social responsibility across the spectrum of organizational types
    • Acar, W., Aupperle, K.E. and Lowy, R.M. (2001), "An empirical exploration of measures of social responsibility across the spectrum of organizational types", The International Journal of Organizational Analysis, Vol. 9 No. 1, pp. 26-57. (Pubitemid 33373772)
    • (2001) International journal of organizational analysis , vol.9 , Issue.1 , pp. 26-57
    • Acar, W.1    Aupperle, K.E.2    Lowy, R.M.3
  • 2
    • 0010198005 scopus 로고    scopus 로고
    • Alliances and ethics in social marketing
    • Andreasen, A. (Ed.) Georgetown University Press, Washington, DC
    • Andreasen, A. and Drumwright, M. (2001), "Alliances and ethics in social marketing", in Andreasen, A. (Ed.), Ethical Issues in Social Marketing, Georgetown University Press, Washington, DC.
    • (2001) Ethical Issues in Social Marketing
    • Andreasen, A.1    Drumwright, M.2
  • 3
    • 0032325850 scopus 로고    scopus 로고
    • The stakeholder theory and the common good
    • Argandona, A. (1998), "The stakeholder theory and the common good", Journal of Business Ethics, Vol. 17 Nos 9/10, pp. 1093-102. (Pubitemid 128185421)
    • (1998) Journal of Business Ethics , vol.17 , Issue.9-10 , pp. 1093-1102
    • Argandona, A.1
  • 4
    • 33846495639 scopus 로고    scopus 로고
    • Using best-worst scaling methodology to investigate consumer ethical beliefs across countries
    • Auger, P., Devinney, T.M. and Louviere, J.J. (2007), "Using best-worst scaling methodology to investigate consumer ethical beliefs across countries", Journal of Business Ethics, Vol. 70 No. 3, p. 299.
    • (2007) Journal of Business Ethics , vol.70 , Issue.3 , pp. 299
    • Auger, P.1    Devinney, T.M.2    Louviere, J.J.3
  • 5
    • 0346671032 scopus 로고    scopus 로고
    • What will Consumers Pay for Social Product Features?
    • DOI 10.1023/A:1022212816261
    • Auger, P., Burke, P., Devinney, T.M. and Louviere, J.J. (2003), "What will consumers pay for social product features?", Journal of Business Ethics, Vol. 42, pp. 281-304. (Pubitemid 38097403)
    • (2003) Journal of Business Ethics , vol.42 , Issue.3 , pp. 281-304
    • Auger, P.1    Burke, P.2    Devinney, T.M.3    Louviere, J.J.4
  • 6
    • 0002843797 scopus 로고
    • An empirical measure of corporate social orientation
    • Preston, L.E. (Ed.) JAI Press, Greenwich, CT
    • Aupperle, K.E. (1984), "An empirical measure of corporate social orientation", in Preston, L.E. (Ed.), Research in Corporate Social Performance and Policy, Vol. 6, JAI Press, Greenwich, CT.
    • (1984) Research in Corporate Social Performance and Policy , vol.6
    • Aupperle, K.E.1
  • 7
    • 0000280749 scopus 로고
    • An empirical examination of the relationship between corporate social responsibility and profitability
    • Aupperle, K.E., Carroll, A.B. and Hatfield, J. (1985), "An empirical examination of the relationship between corporate social responsibility and profitability", Academy of Management Journal, Vol. 28 No. 2, pp. 446-63.
    • (1985) Academy of Management Journal , vol.28 , Issue.2 , pp. 446-63
    • Aupperle, K.E.1    Carroll, A.B.2    Hatfield, J.3
  • 8
    • 57349155441 scopus 로고    scopus 로고
    • Emerging opportunities or traditions reinforced? An analysis of the attitudes towards CSR and trends of thinking about CSR in India
    • Spring
    • Balasubramanian, N.K., Kimber, D. and Siemensma, F. (2005), "Emerging opportunities or traditions reinforced? An analysis of the attitudes towards CSR and trends of thinking about CSR in India", The Journal of Corporate Citizenship, Vol. 17, Spring, pp. 79-92.
    • (2005) The Journal of Corporate Citizenship , vol.17 , pp. 79-92
    • Balasubramanian, N.K.1    Kimber, D.2    Siemensma, F.3
  • 9
    • 85012137014 scopus 로고    scopus 로고
    • Pinnell hired to lift Shell image
    • 12 December
    • Barrett, P. (1996), "Pinnell hired to lift Shell image", Marketing, 12 December, p. 5.
    • (1996) Marketing , pp. 5
    • Barrett, P.1
  • 10
    • 0031541045 scopus 로고    scopus 로고
    • The company and the product: Corporate associations and consumer product response
    • January
    • Brown, T.J. and Dacin, P.A. (1997), "The company and the product: corporate associations and consumer product response", Journal of Marketing, Vol. 61, January, pp. 68-84.
    • (1997) Journal of Marketing , vol.61 , pp. 68-84
    • Brown, T.J.1    Dacin, P.A.2
  • 11
    • 0000758307 scopus 로고
    • A three-dimensional conceptual model of corporate social performance
    • Carroll, A.B. (1979), "A three-dimensional conceptual model of corporate social performance", Academy of Management Review, Vol. 4 No. 4, pp. 497-505.
    • (1979) Academy of Management Review , vol.4 , Issue.4 , pp. 497-505
    • Carroll, A.B.1
  • 12
    • 28844476615 scopus 로고    scopus 로고
    • Corporate social responsibility (CSR) in Asia a seven-country study of CSR Web site reporting
    • DOI 10.1177/0007650305281658
    • Chapple, W. and Moon, J. (2005), "Corporate social responsibility (CSR) in Asia: a seven-country study of CSR web site reporting", Business and Society, Vol. 44 No. 4, pp. 415-41. (Pubitemid 41765963)
    • (2005) Business and Society , vol.44 , Issue.4 , pp. 415-441
    • Chapple, W.1    Moon, J.2
  • 13
    • 0007257205 scopus 로고    scopus 로고
    • The influence of firm behavior on purchase intention: Do consumers really care about business ethics?
    • Creyer, E.H. and Ross,W.T. (1997), "The influence of firm behavior on purchase intention: do consumers really care about business ethics?", Journal of Consumer Marketing, Vol. 14 No. 6, pp. 421-32.
    • (1997) Journal of Consumer Marketing , vol.14 , Issue.6 , pp. 421-32
    • Creyer, E.H.1    Ross, W.T.2
  • 14
    • 0007190696 scopus 로고    scopus 로고
    • Charitable programs and the retailer: Do they mix?
    • Ellen, P.S., Mohr, L.A. and Webb, D.J. (2000), "Charitable programs and the retailer: do they mix?", Journal of Retailing, Vol. 76 No. 3, pp. 393-406.
    • (2000) Journal of Retailing , vol.76 , Issue.3 , pp. 393-406
    • Ellen, P.S.1    Mohr, L.A.2    Webb, D.J.3
  • 15
    • 0000539567 scopus 로고
    • What's in a name? Reputation building and corporate strategy
    • Fombrun, C. and Shanley, M. (1990), "What's in a name? Reputation building and corporate strategy", Academy of Management Journal, Vol. 33 No. 2, pp. 233-58.
    • (1990) Academy of Management Journal , vol.33 , Issue.2 , pp. 233-58
    • Fombrun, C.1    Shanley, M.2
  • 17
    • 33749685414 scopus 로고    scopus 로고
    • The new Indian consumer
    • Gopal, A. and Srinivasan, R. (2006), "The new Indian consumer", Harvard Business Review, October, pp. 22-3. (Pubitemid 44555013)
    • (2006) Harvard Business Review , vol.84 , Issue.10 , pp. 22-23
    • Gopal, A.1    Srinivasan, R.2
  • 18
    • 33749993589 scopus 로고    scopus 로고
    • Corporate social responsibility and the consumer movement
    • Harrison, R. (2003), "Corporate social responsibility and the consumer movement", Consumer Policy Review, Vol. 13 No. 4, pp. 127-31.
    • (2003) Consumer Policy Review , vol.13 , Issue.4 , pp. 127-31
    • Harrison, R.1
  • 19
    • 0035314931 scopus 로고    scopus 로고
    • Managing relationships with environmental stakeholders: A study of U.K. water and electricity utilities
    • DOI 10.1023/A:1006356928957
    • Harvey, B. and Schaefer, A. (2001), "Managing relationships with environmental stakeholders: a study of UK water and electricity utilities", Journal of Business Ethics, Vol. 30 No. 3, pp. 243-60. (Pubitemid 33384669)
    • (2001) Journal of Business Ethics , vol.30 , Issue.3 , pp. 243-260
    • Harvey, B.1    Schaefer, A.2
  • 20
    • 47849117747 scopus 로고
    • Motivation, leadership, and organization: Do American theories apply abroad?
    • Hofstede, G. (1980), "Motivation, leadership, and organization: do American theories apply abroad?", Organizational Dynamics, Vol. 9 No. 1, pp. 42-63.
    • (1980) Organizational Dynamics , vol.9 , Issue.1 , pp. 42-63
    • Hofstede, G.1
  • 21
    • 0002108765 scopus 로고
    • National cultures in four dimensions: A research-based theory of cultural differences among nations
    • Hofstede, G. (1983), "National cultures in four dimensions: a research-based theory of cultural differences among nations", International Studies of Management and Organization, Vol. 13 Nos 1/2, pp. 46-74.
    • (1983) International Studies of Management and Organization , vol.13 , Issue.1-2 , pp. 46-74
    • Hofstede, G.1
  • 26
    • 23944488292 scopus 로고    scopus 로고
    • Global business citizenship and voluntary codes of ethical conduct
    • DOI 10.1007/s10551-005-3411-2
    • Logsdon, J.M. and Wood, D.J. (2005), "Global business citizenship and voluntary codes of ethical conduct", Journal of Business Ethics, Vol. 59, pp. 55-67. (Pubitemid 41201849)
    • (2005) Journal of Business Ethics , vol.59 , Issue.1 , pp. 55-67
    • Logsdon, J.M.1    Wood, D.J.2
  • 27
    • 0035285465 scopus 로고    scopus 로고
    • Consumers' perceptions of corporate social responsibilities: A cross-cultural comparison
    • DOI 10.1023/A:1006433928640
    • Maignan, I. (2001), "Consumers' perception of corporate social responsibilities: a cross-cultural comparison", Journal of Business Ethics, Vol. 30 No. 1, pp. 57-72. (Pubitemid 33388348)
    • (2001) Journal of Business Ethics , vol.30 , Issue.1 , pp. 57-72
    • Maignan, I.1
  • 28
    • 0037217963 scopus 로고    scopus 로고
    • Nature of corporate responsibilities perspectives from American, French, and German consumers
    • DOI 10.1016/S0148-2963(01)00222-3, PII S0148296301002223
    • Maignan, I. and Ferrell, O.C. (2003), "Nature of corporate responsibiliites: perspectives from American, French and German consumers", Journal of Business Research, Vol. 56, pp. 55-67. (Pubitemid 36058323)
    • (2003) Journal of Business Research , vol.56 , Issue.1 , pp. 55-67
    • Maignan, I.1    Ferrell, O.C.2
  • 29
    • 0346432524 scopus 로고    scopus 로고
    • Corporate social responsiblity and marketing: An integrative framework
    • Maignan, I. and Ferrell, O.C. (2004), "Corporate social responsiblity and marketing: an integrative framework", Journal of the Academy of Marketing Science, Vol. 32 No. 1, pp. 3+.
    • (2004) Journal of the Academy of Marketing Science , vol.32 , Issue.1
    • Maignan, I.1    Ferrell, O.C.2
  • 30
    • 4043070823 scopus 로고
    • Corporate social responsibility in a globalizing market
    • Manakkalathil, J. and Rudolf, E. (1995), "Corporate social responsibility in a globalizing market", SAM Advanced Management Journal, Vol. 60 No. 1, p. 29.
    • (1995) SAM Advanced Management Journal , vol.6 , pp. 29
    • Manakkalathil, J.1    Rudolf, E.2
  • 31
    • 4644237108 scopus 로고    scopus 로고
    • Corporate citizenship: Perspectives from India
    • April
    • Mohan, A. (2001), "Corporate citizenship: perspectives from India", The Journal of Corporate Citizenship, Vol. 2, April, pp. 107-17.
    • (2001) The Journal of Corporate Citizenship , vol.2 , pp. 107-17
    • Mohan, A.1
  • 32
    • 0031065118 scopus 로고    scopus 로고
    • Using a hierarchy-of-effects approach to gauge the effectiveness of corporate social responsibility to generate goodwill toward the firm: Financial versus nonfinancial impacts
    • PII S0148296396000616
    • Murray, K.B. and Vogel, C.M. (1997), "Using a hierarchy of effects approach to gauge the effectiveness of CSR to generate goodwill towards the firm: financial versus nonfinancial impacts", Journal of Business Research, Vol. 38 No. 2, pp. 141-59. (Pubitemid 127160053)
    • (1997) Journal of Business Research , vol.38 , Issue.2 , pp. 141-159
    • Murray, K.B.1    Vogel, C.M.2
  • 33
    • 33750908530 scopus 로고    scopus 로고
    • A response to 'The social responsibility of corporate management: A classical critique
    • Post, F.R. (2003), "A response to 'The social responsibility of corporate management: a classical critique"', Mid-American Journal of Business, Vol. 18 No. 1, pp. 25-35.
    • (2003) Mid-American Journal of Business , vol.18 , Issue.1 , pp. 25-35
    • Post, F.R.1
  • 35
    • 54249086465 scopus 로고    scopus 로고
    • The corporate social-financial performance relationship
    • Preston, L.E. and O'Bannon, D.P. (1997), "The corporate social-financial performance relationship", Business and Society, Vol. 36, pp. 419-29.
    • (1997) Business and Society , vol.36 , pp. 419-29
    • Preston, L.E.1    O'Bannon, D.P.2
  • 36
    • 77954864294 scopus 로고    scopus 로고
    • Corporate responsibility in the global economy: A business case
    • Prout, J. (2006), "Corporate responsibility in the global economy: a business case", Society and Business Review, Vol. 1 No. 2, p. 184.
    • (2006) Society and Business Review , vol.1 , Issue.2 , pp. 184
    • Prout, J.1
  • 37
    • 0035845117 scopus 로고    scopus 로고
    • An empirical investigation of the relationship between change in corporate social performance and financial performance: A stakeholder theory perspective
    • DOI 10.1023/A:1010786912118
    • Ruf, B.M., Muralidhar, K., Brown, R.M., Janney, J.J. and Paul, K. (2001), "An empirical investigation of the relationship between change in corporate social performance and financial performance: a stakeholder theory perspective", Journal of Business Ethics, Vol. 32 No. 2, pp. 143-56. (Pubitemid 33388410)
    • (2001) Journal of Business Ethics , vol.32 , Issue.2 , pp. 143-156
    • Ruf, B.M.1    Muralidhar, K.2    Brown, R.M.3    Janney, J.J.4    Paul, K.5
  • 38
    • 0035534137 scopus 로고    scopus 로고
    • Does doing good always lead to doing better? Consumer reactions to corporate social responsibility
    • May
    • Sen, S. and Bhattacharya, C.B. (2001), "Does doing good always lead to doing better? Consumer reactions to corporate social responsibility", Journal of Marketing Research, Vol. 38, May, pp. 225-43.
    • (2001) Journal of Marketing Research , vol.38 , pp. 225-43
    • Sen, S.1    Bhattacharya, C.B.2
  • 39
    • 0040666843 scopus 로고
    • Global corporate philanthropy: A strategic framework
    • Simon, F.L. (1995), "Global corporate philanthropy: a strategic framework", International Marketing Review, Vol. 12 No. 4, pp. 20-38.
    • (1995) International Marketing Review , vol.12 , Issue.4 , pp. 20-38
    • Simon, F.L.1
  • 40
    • 0141670313 scopus 로고    scopus 로고
    • The link between corporate social and financial performance: Evidence from the banking industry
    • DOI 10.1023/A:1013082525900
    • Simpson, W.G. and Kohers, T. (2002), "The link between corporate social and financial performance: evidence from the banking industry", Journal of Business Ethics, Vol. 35, pp. 97-109. (Pubitemid 37134111)
    • (2002) Journal of Business Ethics , vol.35 , Issue.2 , pp. 97-109
    • Simpson, W.G.1    Kohers, T.2
  • 41
    • 0000045060 scopus 로고
    • The new corporate philanthropy
    • May/June
    • Smith, C. (1994), "The new corporate philanthropy", Harvard Business Review, Vol. 72, May/June, pp. 105-16.
    • (1994) Harvard Business Review , vol.72 , pp. 105-16
    • Smith, C.1
  • 43
    • 79960828629 scopus 로고    scopus 로고
    • Times Foundation and TNS India Times Foundation and TNS - India
    • Times Foundation and TNS India (2008), "TF-TNS corporate social responsibility survey", Times Foundation and TNS - India.
    • (2008) TF-TNS Corporate Social Responsibility Survey
  • 44
    • 21744445921 scopus 로고    scopus 로고
    • Corporate social performance and organizational attractiveness to prospective employees
    • Turban, D.B. and Greening, D.W. (1997), "Corporate social performance and organizational attractiveness to prospective employees", Academy of Management Journal, Vol. 40 No. 3, pp. 658-72. (Pubitemid 127089719)
    • (1997) Academy of Management Journal , vol.40 , Issue.3 , pp. 658-672
    • Turban, D.B.1    Greening, D.W.2
  • 45
    • 0002453048 scopus 로고
    • Are socially responsible corporations good investment risks?
    • Vance, S.C. (1975), "Are socially responsible corporations good investment risks?", Management Review, Vol. 64 No. 8, p. 18.
    • (1975) Management Review , vol.64 , Issue.8 , pp. 18
    • Vance, S.C.1
  • 46
    • 20344396839 scopus 로고    scopus 로고
    • Strategic corporate social responsibility as global brand insurance
    • Werther, W.B. and Chandler, D. (2005), "Strategic corporate social responsibility as global brand insurance", Business Horizons, Vol. 48 No. 4, p. 317.
    • (2005) Business Horizons , vol.48 , Issue.4 , pp. 317
    • Werther, W.B.1    Chandler, D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.