A systematic benchmarking perspective on performance management of global small to medium-sized organizations: An implementation-based approach

Benchmarking

Volumn 18, Issue 4, 2011, Pages 543-562

  Gomes, Carlos F ^a   Yasin, Mahmoud M ^b  

^a UNIVERSITY OF COIMBRA   (Portugal)

^b EAST TENNESSEE STATE UNIVERSITY   (United States)

Author keywords

Benchmarking; Conceptual approach; Global operations; Performance measurement; Small to medium sized enterprises; SME; SMO; System orientation

Indexed keywords

EID: 79960336206     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/14635771111147632     Document Type: Review

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