-
1
-
-
0142186075
-
Managing strategy through business processes
-
Acur, N. and Bititci, U. (2003). Managing strategy through business processes. Production Planning and Control, 14, 309-326.
-
(2003)
Production Planning and Control
, vol.14
, pp. 309-326
-
-
Acur, N.1
Bititci, U.2
-
2
-
-
2042449597
-
The performance prism to boost M&A success
-
Adams, C. and Neely, A. (2001). The performance prism to boost M&A success. Measuring Business Excellence, 5, 6-13.
-
(2001)
Measuring Business Excellence
, vol.5
, pp. 6-13
-
-
Adams, C.1
Neely, A.2
-
3
-
-
84986038223
-
Moving from performance measurement to performance management
-
Amaratunga, D. and Baldry, D. (2002). Moving from performance measurement to performance management. Facilities, 20, 217-223.
-
(2002)
Facilities
, vol.20
, pp. 217-223
-
-
Amaratunga, D.1
Baldry, D.2
-
6
-
-
3543129537
-
Integrated performance measurement systems: A development guide
-
Bititci, U.S., Carrie, A.S. and McDevitt, L. (1997). Integrated performance measurement systems: a development guide. International Journal of Operations and Production Management, 17, 522-534.
-
(1997)
International Journal of Operations and Production Management
, vol.17
, pp. 522-534
-
-
Bititci, U.S.1
Carrie, A.S.2
McDevitt, L.3
-
7
-
-
3543137036
-
Integrated performance measurement systems: A reference model
-
Schonsleben, O. and Buchel, A. (eds). London: Chapman & Hall
-
Bititci, U.S., Carrie, A.S., McDevitt, L. and Turner, T. (1998a). Integrated performance measurement systems: a reference model. In Schonsleben, O. and Buchel, A. (eds), Organising the Extended Enterprise. London: Chapman & Hall, pp. 191-203.
-
(1998)
Organising the Extended Enterprise
, pp. 191-203
-
-
Bititci, U.S.1
Carrie, A.S.2
McDevitt, L.3
Turner, T.4
-
8
-
-
0012043275
-
Diagnosing the integrity of your performance measurement system
-
Bititci, U., Carrie, A. and Turner, T. (1998b). Diagnosing the integrity of your performance measurement system. Control, April, 9-13.
-
(1998)
Control
, Issue.APRIL
, pp. 9-13
-
-
Bititci, U.1
Carrie, A.2
Turner, T.3
-
9
-
-
3543124850
-
Dynamics of performance measurement systems
-
Bititci, U.S., Turner, T. and Begemann, C. (2000). Dynamics of performance measurement systems. International Journal of Operations and Production Management, 20, 692-704.
-
(2000)
International Journal of Operations and Production Management
, vol.20
, pp. 692-704
-
-
Bititci, U.S.1
Turner, T.2
Begemann, C.3
-
10
-
-
18844390839
-
The experience curve reviewed
-
Boston Consulting Group (1973). The experience curve reviewed. Perspectives, No. 135.
-
(1973)
Perspectives
, vol.135
-
-
-
11
-
-
0032093673
-
Translating strategy into action
-
Bourne, M. and Wilcox, M. (1998). Translating strategy into action. Manufacturing Engineering, June, 109-112.
-
(1998)
Manufacturing Engineering
, Issue.JUNE
, pp. 109-112
-
-
Bourne, M.1
Wilcox, M.2
-
12
-
-
0034378896
-
Designing, implementing and updating performance systems
-
Bourne, M.C.S., Mills, J.F., Wilcox, M., Neely, A.D. and Platts, K.W. (2000). Designing, implementing and updating performance systems. International Journal of Operations and Production Management, 20, 754-771.
-
(2000)
International Journal of Operations and Production Management
, vol.20
, pp. 754-771
-
-
Bourne, M.C.S.1
Mills, J.F.2
Wilcox, M.3
Neely, A.D.4
Platts, K.W.5
-
13
-
-
0036459854
-
The success and failure of performance measurement initiatives - Perceptions of participating managers
-
Bourne, M., Neely, A., Platts, K. and Mills, J. (2002). The success and failure of performance measurement initiatives - perceptions of participating managers. International Journal of Operations and Production Management, 22, 1288-1310.
-
(2002)
International Journal of Operations and Production Management
, vol.22
, pp. 1288-1310
-
-
Bourne, M.1
Neely, A.2
Platts, K.3
Mills, J.4
-
14
-
-
0031623879
-
From inspiration to performance: An assessment of what organizations are doing to inspire people through performance measurement
-
Philadelphia, PA, May
-
Buxton, C. and Ward, R. (1998). From inspiration to performance: an assessment of what organizations are doing to inspire people through performance measurement. The ASQ's 52nd Annual Quality Congress Proceedings, Philadelphia, PA, May, 11-18.
-
(1998)
The ASQ's 52nd Annual Quality Congress Proceedings
, pp. 11-18
-
-
Buxton, C.1
Ward, R.2
-
16
-
-
3543010070
-
UK research in manufacturing systems integration
-
Pels, H.J. and Worthman, J.C. (eds). Amsterdam: North Holland
-
Carrie, A.S. and MacIntosh, R. (1992). UK research in manufacturing systems integration. In Pels, H.J. and Worthman, J.C. (eds), Integration in Production Management Systems. Amsterdam: North Holland, pp. 323-326.
-
(1992)
Integration in Production Management Systems
, pp. 323-326
-
-
Carrie, A.S.1
MacIntosh, R.2
-
17
-
-
4444344129
-
A strategic review on strategic product development direction for Hong Kong manufacturing industries: Proactive or Reactive?
-
Chin, K.S. and Pun, K.F. (2000). A strategic review on strategic product development direction for Hong Kong manufacturing industries: Proactive or Reactive? International Journal of Operations and Quantitative Management, 6, 79-97.
-
(2000)
International Journal of Operations and Quantitative Management
, vol.6
, pp. 79-97
-
-
Chin, K.S.1
Pun, K.F.2
-
19
-
-
0030304390
-
Does decision process matter? A study of strategic decision making effectiveness
-
Dean, J.W. and Sharfman, M.P. (1996). Does decision process matter? A study of strategic decision making effectiveness. Academy of Management Journal, 39, 368-397.
-
(1996)
Academy of Management Journal
, vol.39
, pp. 368-397
-
-
Dean, J.W.1
Sharfman, M.P.2
-
21
-
-
0030556931
-
Lean organisation, management-by-process and performance measurement
-
De Toni, A. and Tonchia, S. (1996). Lean organisation, management-by-process and performance measurement. International Journal of Operations and Production Management, 16, 221-236.
-
(1996)
International Journal of Operations and Production Management
, vol.16
, pp. 221-236
-
-
De Toni, A.1
Tonchia, S.2
-
22
-
-
0035592945
-
Performance measurement systems: Models, characteristics and measures
-
De Toni, A. and Tonchia, S. (2001). Performance measurement systems: models, characteristics and measures. International Journal of Operations and Production Management, 21, 46-70.
-
(2001)
International Journal of Operations and Production Management
, vol.21
, pp. 46-70
-
-
De Toni, A.1
Tonchia, S.2
-
23
-
-
0642363092
-
An integrated production performance measurement system
-
De Toni, A., Nassimbeni, G. and Tonchia, S. (1997). An integrated production performance measurement system. Industrial Management and Data Systems, 5, 180-186.
-
(1997)
Industrial Management and Data Systems
, vol.5
, pp. 180-186
-
-
De Toni, A.1
Nassimbeni, G.2
Tonchia, S.3
-
24
-
-
18844375694
-
-
January
-
Deming (2004). The Deming Prize. Available at: http://www.deming.org/ (January).
-
(2004)
The Deming Prize
-
-
-
26
-
-
0004003238
-
-
January
-
EFQM (2004). The EFQM Excellence Model. Available at: http://www.EFQM.org/ (January).
-
(2004)
The EFQM Excellence Model
-
-
-
27
-
-
0025930128
-
The performance measurement manifesto
-
Eccles, R.G. (1991). The performance measurement manifesto. Harvard Business Review, January-February, 131-137.
-
(1991)
Harvard Business Review
, Issue.JANUARY-FEBRUARY
, pp. 131-137
-
-
Eccles, R.G.1
-
31
-
-
0003584837
-
-
London: The Chartered Institute of Management Accountants
-
Fitzgerald, L., Johnson, R., Brignall, S., Silvestro, R. and Vos, C. (1991). Performance Measurement in Service Businesses. London: The Chartered Institute of Management Accountants.
-
(1991)
Performance Measurement in Service Businesses
-
-
Fitzgerald, L.1
Johnson, R.2
Brignall, S.3
Silvestro, R.4
Vos, C.5
-
32
-
-
18844462309
-
Towards consistent performance management systems
-
Flapper, S.D.P., Fortuin, L. and Stoop, P.P.M. (1996). Towards consistent performance management systems. International Journal of Operations and Production Management, 18, 604-625.
-
(1996)
International Journal of Operations and Production Management
, vol.18
, pp. 604-625
-
-
Flapper, S.D.P.1
Fortuin, L.2
Stoop, P.P.M.3
-
35
-
-
0031076668
-
An integrated dynamic performance measurement system for improving manufacturing competitiveness
-
Ghalayini, A., Noble, J. and Crowed, T. (1997). An integrated dynamic performance measurement system for improving manufacturing competitiveness. International Journal of Production Economics, 48, 207-225.
-
(1997)
International Journal of Production Economics
, vol.48
, pp. 207-225
-
-
Ghalayini, A.1
Noble, J.2
Crowed, T.3
-
37
-
-
0027624372
-
Integrated performance measurement: A review of current practices and emerging trends
-
Gregory, M.J. (1993). Integrated performance measurement: a review of current practices and emerging trends. International Journal of Production Economics, 30, 281-296.
-
(1993)
International Journal of Production Economics
, vol.30
, pp. 281-296
-
-
Gregory, M.J.1
-
40
-
-
0035610436
-
Theory and practice in SME performance measurement systems
-
Hudson, M., Smart, A. and Bourne, M. (2001). Theory and practice in SME performance measurement systems. International Journal of Operations & Production Management, 21, 1096-1115.
-
(2001)
International Journal of Operations & Production Management
, vol.21
, pp. 1096-1115
-
-
Hudson, M.1
Smart, A.2
Bourne, M.3
-
41
-
-
0141759201
-
Measurement of business excellence
-
Kanji, G.K. (1998). Measurement of business excellence. Total Quality Management, 9, 633-643.
-
(1998)
Total Quality Management
, vol.9
, pp. 633-643
-
-
Kanji, G.K.1
-
43
-
-
0026494564
-
The balanced scorecard: Measures that drive performance
-
Kaplan, R.S. and Norton, D.P. (1992). The balanced scorecard: measures that drive performance. Harvard Business Review, January-February, 71-79.
-
(1992)
Harvard Business Review
, Issue.JANUARY-FEBRUARY
, pp. 71-79
-
-
Kaplan, R.S.1
Norton, D.P.2
-
53
-
-
0001839878
-
The balanced scorecard the eleventh commandment
-
McCunn, P. (1998). The balanced scorecard the eleventh commandment. Management Accounting, December, 34-36.
-
(1998)
Management Accounting
, Issue.DECEMBER
, pp. 34-36
-
-
McCunn, P.1
-
54
-
-
18844404246
-
-
London: McKinsey
-
McKinsey and Company (1986). The 7S Framework. London: McKinsey.
-
(1986)
The 7S Framework
-
-
-
55
-
-
0002673962
-
Do financial and non-financial performance measures have to agree?
-
McNair, C.J., Lynch, R.L. and Cross, K.F. (1990). Do financial and non-financial performance measures have to agree? Management Accounting, November, 28-35.
-
(1990)
Management Accounting
, Issue.NOVEMBER
, pp. 28-35
-
-
McNair, C.J.1
Lynch, R.L.2
Cross, K.F.3
-
56
-
-
3843068774
-
The development and implementation of an integrated performance measurement framework
-
(Conference Proceedings), Cambridge: Cambridge University
-
Medori, D. (1998a). The development and implementation of an integrated performance measurement framework. Performance Measurement - Theory and Practice, Vol. 2 (Conference Proceedings), Cambridge: Cambridge University, pp. 639-646.
-
(1998)
Performance Measurement - Theory and Practice
, vol.2
, pp. 639-646
-
-
Medori, D.1
-
59
-
-
21344492189
-
The performance paradox
-
Straw, B.M. and Cummings, L.L. (eds). Greenwich, CT: JAI Press
-
Meyer, M.W. and Gupta, V. (1994). The performance paradox. In Straw, B.M. and Cummings, L.L. (eds), Research in Organisational Behaviour, Vol. 16. Greenwich, CT: JAI Press, pp. 309-369.
-
(1994)
Research in Organisational Behaviour
, vol.16
, pp. 309-369
-
-
Meyer, M.W.1
Gupta, V.2
-
60
-
-
3843097044
-
A framework for the design of manufacturing strategy process: A contingency approach
-
Mills, J., Platts, K. and Gregory, M. (1995). A framework for the design of manufacturing strategy process: a contingency approach. International Journal of Operations and Production Management, 15, 17-49.
-
(1995)
International Journal of Operations and Production Management
, vol.15
, pp. 17-49
-
-
Mills, J.1
Platts, K.2
Gregory, M.3
-
61
-
-
0003836955
-
-
London: Department of Trade and Industry/Engineering and Physical Sciences Research Council
-
Mills, J., Platts, K., Neely, A., Richards, H., Gregory, M. and Bourne, M. (1996). Creating a Winning Business Formula. London: Department of Trade and Industry/Engineering and Physical Sciences Research Council.
-
(1996)
Creating a Winning Business Formula
-
-
Mills, J.1
Platts, K.2
Neely, A.3
Richards, H.4
Gregory, M.5
Bourne, M.6
-
62
-
-
0001228416
-
The fall and rise of strategic planning
-
Mintzberg, H. (1994). The fall and rise of strategic planning. Harvard Business Review, 72, 107-114.
-
(1994)
Harvard Business Review
, vol.72
, pp. 107-114
-
-
Mintzberg, H.1
-
66
-
-
3843144923
-
Measuring performance system design: A literature review and research agenda
-
Neely, A., Gregory, M. and Platts, K. (1995). Measuring performance system design: a literature review and research agenda. International Journal of Operations and Production Management, 15, 80-116.
-
(1995)
International Journal of Operations and Production Management
, vol.15
, pp. 80-116
-
-
Neely, A.1
Gregory, M.2
Platts, K.3
-
67
-
-
0003849129
-
-
Cambridge: Manufacturing Engineering Group, University of Cambridge
-
Neely, A., Mills, J., Gregory, M., Richards, H., Platts, K. and Bourne, M. (1996). Getting the Measure of Your Business. Cambridge: Manufacturing Engineering Group, University of Cambridge.
-
(1996)
Getting the Measure of Your Business
-
-
Neely, A.1
Mills, J.2
Gregory, M.3
Richards, H.4
Platts, K.5
Bourne, M.6
-
68
-
-
3543070476
-
Performance measurement system design: Developing and testing a process-based approach
-
Neely, A., Mills, J., Platts, K., Richards, H., Gregory, M., Bourne, M. and Kennerley, M. (2000). Performance measurement system design: developing and testing a process-based approach. International Journal of Operations and Production Management, 20, 1119-1145.
-
(2000)
International Journal of Operations and Production Management
, vol.20
, pp. 1119-1145
-
-
Neely, A.1
Mills, J.2
Platts, K.3
Richards, H.4
Gregory, M.5
Bourne, M.6
Kennerley, M.7
-
69
-
-
84993043289
-
The performance prism in practice
-
Neely, A., Adams, C. and Crowe, P. (2001). The performance prism in practice. Measuring Business Excellence, 5, 6-13.
-
(2001)
Measuring Business Excellence
, vol.5
, pp. 6-13
-
-
Neely, A.1
Adams, C.2
Crowe, P.3
-
71
-
-
2342544338
-
Performance measurement
-
Parker, C. (2000). Performance measurement. Work Study, 49, 63-66.
-
(2000)
Work Study
, vol.49
, pp. 63-66
-
-
Parker, C.1
-
73
-
-
0032157894
-
Testing manufacturing strategy formulation process
-
Platts, K.W., Mills, J.F., Bourne, M.C., Neely, A.D., Richards, A.M. and Gregory, M.J. (1998). Testing manufacturing strategy formulation process. International Journal of Production Economics, 56, 517-523.
-
(1998)
International Journal of Production Economics
, vol.56
, pp. 517-523
-
-
Platts, K.W.1
Mills, J.F.2
Bourne, M.C.3
Neely, A.D.4
Richards, A.M.5
Gregory, M.J.6
-
74
-
-
4444274459
-
A synergy model for strategic planning in manufacturing enterprises
-
Pun, K.F. (2003). A synergy model for strategic planning in manufacturing enterprises. The West Indian Journal of Engineering, 26, 29-43.
-
(2003)
The West Indian Journal of Engineering
, vol.26
, pp. 29-43
-
-
Pun, K.F.1
-
76
-
-
0347256376
-
Performance measurement and management: A tool for strategy execution
-
Shaw, D.G., Schneier, C.E., Beatty, R.W. and Baird, L.S. (eds). Amherst, MA: Human Resources Development Press
-
Schneier, C.E., Shaw, D.G. and Beatty, R.W. (1995). Performance measurement and management: a tool for strategy execution. In Shaw, D.G., Schneier, C.E., Beatty, R.W. and Baird, L.S. (eds), Performance Measurement, Management and Appraisal Sourcebook. Amherst, MA: Human Resources Development Press, pp. 3-19.
-
(1995)
Performance Measurement, Management and Appraisal Sourcebook
, pp. 3-19
-
-
Schneier, C.E.1
Shaw, D.G.2
Beatty, R.W.3
-
77
-
-
0012074533
-
Effective process management through performance measurement: Part III - An integrated model of total quality-based performance measurement
-
Sinclair, D. and Zairi, M. (1995). Effective process management through performance measurement: Part III - an integrated model of total quality-based performance measurement. Business Process Re-engineering & Management Journal, 1, 50-65.
-
(1995)
Business Process Re-engineering & Management Journal
, vol.1
, pp. 50-65
-
-
Sinclair, D.1
Zairi, M.2
-
78
-
-
0032652130
-
The forces that shape organisational performance measurement systems: An interdisciplinary review
-
Waggoner, D.B., Neely, A.D. and Kennerley, M.P. (1999). The forces that shape organisational performance measurement systems: an interdisciplinary review. International Journal of Production Economics, 60, 53-60.
-
(1999)
International Journal of Production Economics
, vol.60
, pp. 53-60
-
-
Waggoner, D.B.1
Neely, A.D.2
Kennerley, M.P.3
-
79
-
-
0002694190
-
Linking firm strategy to operating decisions through performance measurement
-
Wisner, J.D. and Fawcett, S.E. (1991). Linking firm strategy to operating decisions through performance measurement. Production and Inventory Management Journal, 32, 5-11.
-
(1991)
Production and Inventory Management Journal
, vol.32
, pp. 5-11
-
-
Wisner, J.D.1
Fawcett, S.E.2
-
80
-
-
84986037713
-
Performance measurement tools: The balanced scorecard and the EFQM Excellence Model
-
Wongrassamee, S., Gardiner, P.D. and Simmons, J.E.L. (2003). Performance measurement tools: the balanced scorecard and the EFQM Excellence Model. Measuring Business Performance, 7, 14-29.
-
(2003)
Measuring Business Performance
, vol.7
, pp. 14-29
-
-
Wongrassamee, S.1
Gardiner, P.D.2
Simmons, J.E.L.3
|