Developing a new data envelopment analysis model for customer value analysis

Journal of Industrial and Management Optimization

Volumn 7, Issue 3, 2011, Pages 531-558

  Mahdiloo, Mahdi ^a   Noorizadeh, Abdollah ^a   Saen, Reza Farzipoor ^a  

^a ISLAMIC AZAD UNIVERSITY   (Iran)

Author keywords

Analytic hierarchy process; Cross eficiency; Customer value pyramid; Data envelopment analysis; Undesirable outputs; Weight restrictions

Indexed keywords

EID: 79960021807     PISSN: 15475816     EISSN: 1553166X     Source Type: Journal    
DOI: 10.3934/jimo.2011.7.531     Document Type: Article

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