E-Government readiness: Does national culture matter?

Government Information Quarterly

Volumn 28, Issue 3, 2011, Pages 388-399

  Khalil, Omar E M ^a  

^a KUWAIT UNIVERSITY   (Kuwait)

Author keywords

E Government readiness; Gross domestic product; Information technology; National culture practices; National culture values

Indexed keywords

EID: 79959251468     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2010.06.011     Document Type: Article

References (90)

1. Abie H., Foyn B., Bing J., Blobel B., Pharow P., Delgado J., et al. The need for a digital rights management framework for the next generation of e-Government services. Electronic Government 2004, 1(1):8-28.
2. Allan J.D.O., Rambajun N., Sood S.P., Mbarika V., Agrawal R., Saquib Z. The e-Government concept: A systematic review of research and practitioner literature. Innovations in Information Technology 2006, Nov, 1-5.
3. Andersen K.V., Henriksen H.Z. e-Government maturity models: Extension of the Layne and Lee model. Government Information Quarterly 2006, 23:236-248.
4. Ashkanasy N., Gupta V., Mayfield M.S., Trevor-Roberts Future orientation. Culture, leadership, and organizations: The GLOBE study of 62 societies 2004, 282-343. Sage Publications, Thousand Oaks, CA. R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.).
5. Bagchi K., Hart P., Peterson M. National culture and information technology product adoption. Journal of Global Information Technology Management 2004, 7(4):29-46.
6. Bandura A. Social foundations of thought and action: A social cognitive theory 1986, Prentice-Hall, Englewood Cliffs, NJ.
7. Boyer-Wright K., Kottemann J. An empirical assessment of common fundamentals in national e-readiness frameworks. Journal of Global Information Technology Management 2009, 12(3):55-74.
8. Burn J., Robins G. Moving towards e-Government: A case study of organizational change processes. Logistics Information Management 2003, 16(1):25-35.
9. Carl D., Gupta V., Javidan M. Power distance. Culture, leadership, and organizations: The GLOBE study of 62 societies 2004, 513-563. Sage Publications, Thousand Oaks, CA. R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.).
10. Carter L., Weerakkody V. E-Government adoption: A cultural comparison. Information Systems Frontiers 2008, 10(4):473-482.
11. Chung I.K., Adams C.R. A study on the characteristics of group decision making behavior: Cultural difference perspective of Korea vs. U.S. Journal of Global Information Management 1997, 5(3):18-29.
12. Compeau D., Higgins C. Computer self-efficacy: Development of a measure and initial test. MIS Quarterly 1995, 19(2):189-211.
13. Danowitz A.K., Nassef Y., Goodman S.E. Cyberspace across the Sahara: Computing in North Africa. Communications of the ACM 1995, 38(12):23-28.
14. de Luque M.S., Javidan M. Uncertainty avoidance. Culture, leadership, and organization: The GLOBE study of 62 societies 2004, 602-653. Sage Publications, Thousand Oaks, CA. R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.).
15. den Hartog D.N. Assertiveness. Culture, leadership, and organization: The GLOBE study of 62 societies 2004, 395-436. Sage Publications, Thousand Oaks, CA. R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.).
16. Emrich C.G., Denmark F.L., den Hartog D. Cross-cultural differences in gender egalitarianism. Culture, leadership, and organization: The GLOBE study of 62 societies 2004, 343-394. Sage Publications, Thousand Oaks, CA. R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.).
17. Erumban A., de Jong S.B. Cross-country differences in ICT adoption: A consequence of culture?. Journal of World Business 2006, 41(4):302.
18. Evaristo R. Cross-cultural research in IS. Journal of Global Information Management 2003, 11(4):i-iii.
19. Gallivan M., Srite M. Information technology and culture: Identifying fragmentary and holistic perspectives of culture. Information & Organization 2005, 15(2):295-338.
20. Garson D.G. Public information technology and e-governance 2006, Jones and Bartlett Publishers, Sudbury, MA.
21. Gasco M. Exploring the e-Government gap in South America. International Journal of Public Administration 2005, 28(1):15-30.
22. Gelfand M.J., Bhawuk D.P.S., Nishii L.H., Bechtold D.J. Individualism and collectivism. Culture, leadership, and organization: The GLOBE study of 62 societies 2004, 438-512. Sage Publications, Thousand Oaks, CA. R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.).
23. Gibbs J., Kraemer K.L., Dedrick J. Environment and policy factors shaping global e-commerce diffusion: A cross-country comparison. Information Society 2003, 19(1):5-18.
24. Gilbert D., Balestrini P., Littleboy D. Barriers and benefits in the adoption of e-Government. The International Journal of Public Sector Management 2004, 17(4/5):286-301.
25. Grant G. Realizing the promise of electronic government. Journal of Global Information Management 2005, 13(1):1-4.
26. Gronlund A., Horan T.A. Introducing e-Government: History, definitions, and issues. Communications of the Association for Information Systems 2005, 15(3):713-729.
27. Gyampah K., White K. User involvement and user satisfaction: An exploratory contingency model. Information & Management 1993, 25:1-10.
28. Hasan H., Ditsa G. The impact of culture on the adoption of IT: An interpretive study. Journal of Global Information Management 1999, 7(1):5-15.
29. Haythornthwaite C., Wellman B. Work, friendship, and media use for information exchange in a networked organization. Journal of the American Society for Information Science 1998, 49(12):1101-1114.
30. Heales J., Cockcroft S., Raduescu C. The influence of national culture on the level and outcome of IS development decisions. Journal of Global Information Technology Management 2004, 7(4):3-28.
31. Heeks R., Bailur S. Analyzing e-Government research: Perspectives, philosophies, theories, methods, and practice. Government Information Quarterly 2006, 24(2):243-265.
32. Heywood A. Politics 2002, Palgrave Macmillan, New York.
33. Hofstede G. Culture's consequences: International differences in related values 1980, Sage, Beverly Hills, CA.
34. Hofstede G. National culture in four dimensions. International Studies of Management and Organization 1983, 13(2):46-74.
35. Hofstede G. Cultures and organizations: Software of the mind 1991, McGraw-Hill, New York.
36. Hofstede G., Bond M.H. The Confucius connection: From cultural roots to economic growth. Organizational Dynamics 1988, 16(4):4-21.
37. Holliday I., Yep R. E-Government in China. Public Administration and Development 2005, 25(3):239-249.
38. House R.J. Foreword. Culture, leadership, and organization: The GLOBE study of 62 societies (xv-xix) 2004, Sage Publications, Thousand Oaks, CA. R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.).
39. Culture, leadership, and organizations: The GLOBE study of 62 societies 2004, Sage Publications, Thousand Oaks, CA. R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.).
40. House R., Javidan M., Hanges P., Dorfman P. Understanding cultures and implicit leadership theories across the globe: An introduction to project GLOBE. Journal of World Business 2002, 37(1):3-10.
41. Irani Z., Love P.E.D., Montazemi A.R. E-Government: Past, present, and future. European Journal of Information Systems 2007, 16(2):103-105.
42. Islam N. Sifarish, sycophants, power and collectivism: Administrative culture in Pakistan. International Review of Administrative Sciences 2004, 70(2):311-330.
43. Javidan M. Performance orientation. Culture, leadership, and organization: The GLOBE study of 62 societies 2004, 239-281. Sage Publications, Thousand Oaks, CA. R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.).
44. Javidan M., House R.J. Cultural acumen for the global manager: Lessons from Project GLOBE. Organizational Dynamics 2001, 29(4):289-305.
45. Javidan M., House R.J., Dorfman W.P., Gupta V., Hanges P.J., de Luque M.S. Conclusion. Culture, leadership, and organization: The GLOBE study of 62 societies 2004, 721-732. Sage Publications, Thousand Oaks, CA. R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.).
46. Javidan M., House R.J., Dorfman P.W., Hanges P.J., de Luque M.S. Conceptualizing and measuring cultures and their consequences: A comparative review of GLOBE's and Hofstede's approaches. Journal of International Business Studies 2006, 37(6):897-914.
47. Johnson J.P., Lenartowicz T. Culture, freedom and economic growth: Do cultural values explain economic growth?. Journal of World Business 1998, 33(4):332-356.
48. Kabasakal H., Bodur M. Human orientation in societies, organizations, and leader attitudes. Culture, leadership, and organization: The GLOBE study of 62 societies 2004, 564-601. Sage Publications, Thousand Oaks, CA. R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.).
49. Khalil O., Seleim A. A cultural values interpretation for societal information dissemination capacity: An exploratory study. Arab Journal of Administrative Sciences 2009, 16(3):455-488.
50. Khalil O., Seleim A. National culture practices and societal information dissemination capacity. Journal of Information and Knowledge Management 2010, 9(2):1-18.
51. Khalil O., Seleim A. Culture and knowledge transfer capacity: A cross-national study. International Journal of Knowledge Management 2010, 6(4):60-86.
52. Kiiski C., Pohjola M. Cross-country diffusion of the Internet. Information Economics and Policy 2002, 14(2):297-310.
53. Kumar R., Best M. Impact and sustainability of e-Government services in developing countries: Lessons learned from Tamil Nadu, India. Information Society 2006, 22(1):1.
54. Layne K., Lee J.W. Developing fully functional e-Government: A four stage model. Government Information Quarterly 2001, 18(2):122-136.
55. Lee H., Irani Z., Osman I.H., Balci A., Ozkan S., Medeni T.D. Research note: Toward a reference process model for citizen-oriented evaluation of e-Government services. Transforming Government: People, Process and Policy 2008, 2(4):297-310.
56. Leidner D.E., Kayworth T. A review of culture in information systems research: Toward a theory of information technology culture conflict. MIS Quarterly 2006, 30(2):357-399.
57. Li J., Karakowsky L. Cultural malleability in an East Asian context: An illustration of the relationship between government policy, national culture, and firm behavior. Administration & Society 2002, 34(2):176-201.
58. Lim J. The role of power distance and explanation facility in online bargaining utilizing software agents. Journal of Global Information Management 2004, 12(2):27-43.
59. Lippert S.K., Volkmar J.A. Cultural effects on technology performance and utilization: A comparison of U.S. and Canadian users. Journal of Global Information Management 2007, 15(2):56-90.
60. Ma L., Chung J., Thorson S. E-Government in China: Bringing economic development through administrative reform. Government Information Quarterly 2005, 22(1):20-37.
61. Mao E., Palvia P.C. Testing an extended model of IT acceptance in the Chinese cultural context. The Database for Advances in Information Systems 2006, 37(2/3):20-32.
62. McCoy S. Integrating national culture into individual IS adoption research: The need for individual level measures. In the Ninth Americas Conference on Information Systems, Association for Information Systems, Tampa, Florida 2003, 1004-1007.
63. McGrath R.G., Macmillan I.C., Yang E.A., Tsai W. Does culture endure, or is it malleable? Issues for entrepreneurial economic development. Journal of Business Venturing 1992, 7:441-458.
64. Myers M.D., Tan F.B. Beyond models of national culture in information systems research. Journal of Global Information Management 2002, 10(1):24-32.
65. Ott J.S. The organizational culture perspective 1989, Dorsey Press, Chicago, IL.
66. Ozturk A.O., Swiss J.E. Implementing management tools in Turkish public hospitals: The impact of culture, politics and role status. Public Administration & Development 2008, 28(2):138-148.
67. Pohjola M. The adoption and diffusion of ICT across countries: Patterns and determinants Retrieved October 8, 2009, from. http://www.hse.fi/NR/rdonlyres/2D646BBF-1B66-4B92-AFE4-F3157B6245D5/0/TheadoptionanddiffusionofICT.pdf.
68. Ralston D.A., Gustafson D.J., Cheung F.M., Terpstra R.H. Differences in managerial values: A study of U.S., Hong Kong, and PRC managers. Journal of International Business Studies 1993, 24(2):249-275.
69. Savas E.S. Privatization: The key to better government 1987, Tata McGraw-Hill, New Delhi.
70. Schneider S.C. Strategy formulation: The impact of national culture. Organization Studies 1989, 10(2):149-168.
71. Seliem A., Ashour A., Khalil O., Miller S. The relationship of some organizational factors to information system effectiveness: Egyptian data and contingent analysis. Journal of Global Information Management 2003, 11(1):40-71.
72. Shane S. Why do some societies invent more than others?. Journal of Business Venturing 1992, 7:29-46.
73. Shih E., Kraemer K.L., Dedrick J. Determinants of country-level investment in information technology. Management Science 2007, 53(3):521-528.
74. Singh H., Das A., Joseph D. Country-level determinants of e-Government maturity. Communications of the AIS 2007, 20(40):632-648.
75. Srite, M. D. (2000). The influence of national culture on the acceptance and use of information technologies: An empirical study. Unpublished Doctoral Dissertation, Florida State University.
76. Srite M., Karahanna E. The role of espoused national cultural values in technology acceptance. MIS Quarterly 2006, 30(3):679-704.
77. Srivastava S.C., Teo T.S.H. Performance impact of e-Government: An international perspective. Proceedings of the Tenth Pacific Asia Conference on Information Systems, Kuala Lumpur, Malaysia 2006.
78. Straub D.W. The effect of culture on IT diffusion: E-mail and Fax in Japan and the U.S. Information Systems Research 1994, 5(1):23-47.
79. Straub D., Keil M., Brenner W. Testing the technology acceptance model across cultures: A three country study. Information & Management 1997, 33(1):1-11.
80. Straub D., Loch K., Hill C. Transfer of information technology to the Arab World: A test of cultural influence modeling. Journal of Global Information Management 2001, 9(4):6-27.
81. Terpstra V., David K. The cultural environment of international business 1991, South-Western Publishing Company, Cincinnati, OH. 3rd ed.
82. Torkzadeh G., Doll W. The test-retest reliability of user involvement instruments. Information & Management. 1994, 26:21-31.
83. UN United Nations E-Government survey 2008: From e-Government to connected governance 2008, Author, New York.
84. Vassilakis C., Lepouras G., Fraser J., Haston S., Georgiadis P. Barriers to electronic service development. e-Service Journal 2005, 4(1):41-63. 101-102.
85. Veiga J.F., Floyd S., Dechant K. Towards modeling the effects of national culture on IT implementation and acceptance. Journal of Information Technology 2001, 16:145-158.
86. Watson R.T., Ho T.H., Raman K.S. Culture: A fourth dimension of group support systems. Communications of the ACM 1994, 37(10):44-55.
87. Welch E., Hinnant C., Moon M. Linking citizen satisfaction with e-government and trust in government. Journal of Public Administration Research and Theory 2005, 15(3):371-391.
88. World Bank World Development Indicators Database July 1, 2009. Retrieved July 14, 2009, from. http://en.wikipedia.org/wiki/List_of_countries_by_GDP_(PPP)_per_capita.
89. Yildiz M. E-Government research: Reviewing the literature, limitations, and ways forward. Government Information Quarterly 2007, 24(3):646-665.
90. Zhang N., Guo X., Chen G., Chau P. Impact of perceived fit on e-Government user evaluation: A study with a Chinese cultural context. Journal of Global Information Management 2009, 17(1):49-69.