Exploring the e-government gap in south america

International Journal of Public Administration

Volumn 28, Issue 7-8, 2005, Pages 683-701

  Gascó, Mila ^a  

^a Catalonia Regional Government   (Spain)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85055310888     PISSN: 01900692     EISSN: 15324265     Source Type: Journal    
DOI: 10.1081/PAD-200064235     Document Type: Article

References (31)

1. Gartner Group. 2000. Singapore’s E-government Initiative, Stanford, Ct: Gartner First Take.
2. Gascó, M., 2003. New Technologies And Institutional Change In Public Administrations. Social Science Computer Review, 21 (1): 6–14.
3. Ronaghan, S., 2002. Benchmarking E-government. A Global Perspective, New York: United Nations Division For Public Economics And Public Administration And American Society For Public Administration.
4. Working Group On E-government In The Developing World. Roadmap For E-government In The Developing World: 10 Questions E-government Leaders Should Ask Themselves; Pacific Council On International Policy — The Western Partner Of The Council On Foreign Relations: Los Angeles, California, 2002.
5. Bridges.org. Spanning The Digital Divide: Understanding And Tackling The Issues
6. The report stresses that “providing access to technology is critical, but it must be about more than just physical access. computers and connections are insufficient if the technology is not used effectively because it is not affordable; if people do not understand how to put it to use or if they are discouraged from using it; or if the local economy cannot sustain its use. the following issues are the determining factors in whether or not people have real access to ict—access that goes beyond just physical access and makes it possible for people to use technology effectively to improve their lives.” see http://www.bridges.org/digitaldivide/index.html
7. Norris, P., 2001. Digital Divide, Civic Engagement, Information Poverty And The Internet In Democratic Societies, New York: Cambridge University Press.
8. Heeks and Davies (1999) name other aspects (such as suspicion or pressure from external institutions) that may promote or restrict the implementation of digital government projects. however, for the purpose of this article, only those variables that have the greater influence are explained.
9. See, for example, Bridges.org (2001) or Norris (2001). also, visit the work of the benton foundation’s network (http://www.digitaldividenetwork.org); the us economics and statistics administration and national telecommunications and information administration reports (http://www.digitaldivide.gov/); the digital divide.org organization (http://www.digitaldivide.org/); and the icts for development section (digital divide subtopic) of the development gateway (http://www.developmentgateway.org/node/130619
10. There are other important aspects, such as language and relevance of content and pricing/access quality (these last two variables are affected by private-sector interests in the area), but for the purpose of this article income and education are the most interesting ones
11. To expand on this information see, for example, Osborne and Gaebler (1993). also, Heeks (1999) sums up very well the idea behind this process of change. he says: “‘government reinvention’ is largely a new terminology and repackaging of longer-term processes of public sector reform. such processes have been particularly prevalent since the 1970s when three factors…began to combine: a sense of crisis in the public sector, a renewed ideology that provided a response to crisis and, at times, political will and power to enact those responses. typically those responses did and do consist of five main components: increased efficiency, decentralization, increased accountability, improved resource management, and marketization” (9).
12. Heeks, R. Understanding E-governance For Development. I-government working Paper Series, 2001, 11 http://idpm.man.ac.uk/wp/igov/igov_wp11.htm
13. Gascó, M. Impacto Organizacional E Institucional De Proyectos De Gobierno Electrónico. First Catalonian Public Management Meeting. Barcelona, September 26–27, 2002. http://www.congres.lluert.net/comunicacions/grup3/Gasco.pdf
14. Ramió, C. Los Problemas De La Implantación De La Nueva Gestión Pública En Las Administraciones Públicas Latinas: Modelo De Estado Y Cultura Institucional. Reforma Y Democracia, 2001, 21 http://www.clad.org.ve/rev21/ramio.pdf
15. More about causes of e-government success and failure in developing countries http://www.egov4dev.org
16. Heeks, R., and Davies, A., 1999. “ Different Approaches To Information Age Reform ”. In Reinventing Government In The Information Age. International Practice In It-enabled Public Sector Reform, Edited by: Heeks, R., 22–48. London: Routledge.
17. West, D., 2002. Global E-government, 2002, Providence, Ri: Brown University.
18. West is not so much interested in the government capacity to adopt icts but in the state of the programs that are already working. that is why his research is focused on governmental web pages.
19. International Telecommunications Union. Indicadores De Telecomunicaciones De Las Américas. Resumen Ejecutivo; International Telecommunications Union: Genève, 2000 http://www.itu.int/ITU-D/ict/publications/americas/2000/sum_s/sum_s.pdf
20. Gascó, M.; del álamo, O. El Acceso Como Eje Vertebrador De La Sociedad De La Información: Los Casos De Bolivia Y Paraguay. In Política En América Latina. I Congreso Latinoamericano De Ciencia Política. First Latinoamerican Meeting On Political Science, Salamanca, Spain, July 9-11, 2002; Alcántara, M., Ed.; Universidad De Salamanca Editions, Salamanca, 2002.
21. United Nations Development Program. 2003. Human Development Report 2003. millenium Development Goals: A Compact Among Nations To End Human Poverty, New York: Oxford University Press.
22. Bresser-Pereira, L.c., 2001. New Public Management Reform: Now In The Latin American Agenda, And Yet… International Journal Of Political Studies, 3: 143–66.
23. Crozier, M., 1988. Comment Réformer L’etat? Trois Pays, Trois Stratégies: Suède, Japon, États-unis, Paris: La Documentation Française.
24. Gaetani, F.a. 1998. Reforma Do Estado No Contexto Latino-americano: Comentários Sobre Alguns Impasses E Possíveis Desdobramentos. Revista Do Serviço Público, 49 (2): 85–104.
25. World Bank. 2000. Bolivia: From Patronage To A Professional State, No. 20115-bo, Washington, Dc: World Bank–Poverty Reduction And Economic Management Network–Latin America And Caribbean Region.
26. Oszlak, O., 2001. El Servicio Civil En América Latina Y El Caribe: Situación Y Retos Futuros, Washington, Dc: Interamerican Development Bank.
27. In fact, these are the countries that have already implemented a quite complete civil service reform
28. Barzelay, M. La Reforma De La Administración Pública: Un Enfoque De Políticas (Con Referencia A Los Países De La Ocde). Reforma Y Democracia. 1998, 10 http://www.clad.org.ve/rev10/0030105.pdf
29. Infodev And Center For Democracy & Technology. 2002. The E-government handbook For Developing Countries, Washington, Dc: Infodev–world Bank.
30. Osborne, D., and Gaebler, t., 1993. Reinventing Government: How The Entrepreneurial Spirit Is Transforming The Public Sector, New York: Plume/penguin Books.
31. Heeks, R., 1999. “ Reinventing Government In The Information Age ”. In Reinventing Government In The Information Age. International Practice In It-enabled Public Sector Reform, Edited by: Heeks, R., 9–21. london: routledge.