The "social-physiology" of safety. An integrative approach to understanding organisational psychological mechanisms behind safety performance

Safety Science

Volumn 49, Issue 8-9, 2011, Pages 1262-1269

  Törner, Marianne ^a  

^a UNIVERSITY OF GOTHENBURG   (Sweden)

Author keywords

Communication; Safety Climate; Safety Culture; Social interaction; Trust

Indexed keywords

COMMUNICATION AND INTERACTION; HIGH QUALITY; INTEGRATING RESEARCH; LEADERSHIP STYLE; MUTUAL TRUST; OCCUPATIONAL SAFETY; OPEN COMMUNICATION; SAFETY CLIMATE; SAFETY CULTURE; SAFETY PERFORMANCE; SOCIAL INTERACTIONS; TRUST; WORKGROUPS;

COMMUNICATION; MANAGEMENT; MANAGERS; MOTIVATION;

OCCUPATIONAL RISKS;

ARTICLE; EMPLOYEE; EMPOWERMENT; HUMAN; HUMAN RELATION; INTERPERSONAL COMMUNICATION; LEADERSHIP; MANAGEMENT STYLE; MANAGER; MOTIVATION; OCCUPATIONAL SAFETY; ORGANIZATION; PERSONAL AUTONOMY; PRIORITY JOURNAL; PSYCHOLOGICAL ASPECT; SOCIAL INTERACTION; TRUST; WORK ENVIRONMENT; WORKER;

EID: 79958150767     PISSN: 09257535     EISSN: 18791042     Source Type: Journal    
DOI: 10.1016/j.ssci.2011.04.013     Document Type: Article

References (84)

1. Ajzen I. The theory of planned behavior. Organizational Behavior and Human Decision Processes 1991, 50(2):179-211.
2. Alvesson, M. (2002). Understanding organizational culture: Sage.
3. Andriessen J. Safe behaviour and safety motivation. Journal of Occupational Accidents 1978, 1:363-373.
4. Ashleigh M.J., Stanton N.A. Trust: key elements in human supervisory control domains. Cognition, Technology & Work 2001, 3:92-100.
5. Avolio B.J., Bass B.M. Transformational leadership, charisma, and beyond. Emerging leadership vistas 1988, 29-49. Lexington Books, Lexington, MA. J.G. Hunt, H.P. Baliga, H.P.S. Dachler, C A (Eds.).
6. Blau, P. M. 1986. Exchange and power in social life, 12th ed. New York: Transaction Publishers, Rutgers - The State University, New Jersey.
7. Borman W.C., Motowidlo S.J. Expanding the criterion domain to include elements of contextual performance. Personality selection 1993, 71-98. Jossey-Bass, San Francisco, CA. N. Schmitt, W.C. Borman (Eds.).
8. Burns C., Mearns K., McGeorge P. Explicit and implicit trust within safety culture. Risk Analysis 2006, 26(5):1139-1150.
9. Cheyne A., Cox S., Oliver A., Tomas J.M. Modelling safety climate in the prediction of levels of safety activity. Work and Stress 1998, 12(3):255-271.
10. Clark M.C., Payne R.L. The nature and structure of workers' trust in management. Journal of Organizational Behavior 1997, 18:205-224.
11. Clark M.C., Payne R. Character-based determinants of trust in leaders. Risk Analysis 2006, 26(5):1161-1173.
12. Clarke S. Safety culture: under-specified and overrated?. International Journal of Management Reviews 2000, 2(1):65-90.
13. Clarke S. Contrasting perceptual, attitudinal and dispositional approaches to accident involvement in the workplace. Safety Science 2006, 44(6):537-550.
14. Clarke S. The relationship between safety climate and safety performance. A meta-analytic review. Journal of Occupational Health Psychology 2006, 11(4):315-327.
15. Clarke S. An integrative model of safety climate: Linking psychological climate and work attitudes to individual safety outcomes using meta-analysis. Journal of Occupational and Organisational Psychology 2010, 83:553-578.
16. Clarke S., Flitcroft C. Effects of transformational leadership on perceived safety climate: a longitudinal study. Journal of Occupational Health and Safety - Australia and New Zealand 2008, 24(3):237-247.
17. Clarke S., Ward K. The role of leader influence tactics and safety climate in engaging employees' safety participation. Risk Analysis 2006, 26(5):1175-1185.
18. Conchie S.M., Donald I.J. The functions and development of safety-specific trust and distrust. Safety Science 2008, 46:92-103.
19. Conchie S.M., Donald I.J., Taylor P.J. Trust: Missing piece(s) in the safety puzzle. Risk Analysis 2006, 26(5):1097-1104.
20. Cooper M.D. Towards a model of safety culture. Safety Science 2000, 36(2):111-136.
21. Cox S., Flin R. Safety culture: philosopher's stone or man of straw?. Work and Stress 1998, 12(3):189-201.
22. Cox S., Jones B., Collinson D. Trust relations in high-reliability organizations. Risk Analysis 2006, 26(5):1123-1138.
23. DeJoy D.M., Della L.J., Vandenberg R.J., Wilson M.G. Making work safer: testing a model of social exchange and safety management. Journal of Safety Research 2010.
24. DeJoy D.M., Schaffer B.S., Wilson M.G., Vandenberg R.J., Butts M.M. Creating safer workplaces: assessing the determinants and role of safety climate. Journal of Safety Research 2004, 35(1):81-90.
25. Denison D.R. What is the difference between organizational culture and organizational climate? A natives point of view on a decade of paradigm wars. Academy of Management review 1996, 21(3):619-654.
26. Dholakia U.M., Bagozzi R.P. Mustering motivation to enact decisions: How decision process characteristics influence goal realization. Journal of Behavioral Decision Making 2002, 15:167-188.
27. Eisenberger R., Huntington R., Hutchison S., Sowa D. Perceived organizational support. Journal of Applied Psychology 1986, 71(3):500-507.
28. Fishbein M., Hennessy M., Yzer M., Douglas J. Can we explain why some people do and some do not act on their intentions. Psychology. Health & Medicine 2003, 8(1):3-18.
29. Glendon I. Safety culture and safety climate: how far have we come and where could we be heading?. Journal of Occupational Health and Safety - Australia and New Zealand 2008, 24(3):249-271.
30. Guldenmund F.W. The nature of safety culture: a review of theory and research. Safety Science 2000, 34(1-3):215-257.
31. Hale A.R. Culture's confusions. Safety Science 2000, 34:1-14.
32. Hofmann D.A., Morgeson F.P. Safety-related behavior as a social exchange: The role of perceived organizational support and leader-member exchange. Journal of Applied Psychology 1999, 84(2):286-296.
33. Hofmann D.A., Morgeson F.P., Gerras S.J. Climate as a Moderator of the Relationship Between Leader-Member Exchange and Content Specific Citizenship: Safety Climate as an Exemplar. Journal of Applied Psychology 2003, 88(1):170-178.
34. Hofmann D.A., Stetzer A. The role of safety climate and communication in accident interpretation: Implications for learning from negative events. Academy of Management Journal 1998, 41(6):644-657.
35. Hovden J., Albrechtsen E., Herrera I.A. Is there a need for new theories, models and approaches to occupational accident prevention 2009, 10.1016/j.ssci.2009.06.002, Safety Science, doi.
36. Jeffcott S., Pidgeon N., Weyman A., Walls J. Risk, trust, and safety culture in UK train operating companies. Risk Analysis 2006, 26(5):1105-1121.
37. Jones A.P., James L.R. Psychological Climate: Dimensions and Relationships of Individual and Aggregated Work Environment perceptions. Organizational behaviour and human performance 1979, 23:201-250.
38. Kath L.M., Magley V.J., Marmet M. The role of organizational trust in safety climate's influence on organisational outcomes. Accident Analysis and Prevention 2010, 42:1488-1497.
39. Keller T., Dansereau F. Leadership and empowerment: a social exchange perspective. Human Relations 1995, 48(2):127-146.
40. Kuenzi M., Schminke M. Assembling framgents into a lens: a review, critique, and proposed research agenda for the organisational work climate literature. Journal of Management 2009, 35:634-717.
41. Lazarus R.S., Folkman S. Stress, Appraisal, and Coping 1984, Springer, New York.
42. Liden R.C., Maslyn J.M. Multidimensionality of Leader-Member Exchange: An empirical assessment through scale development. Journal of Management 1998, 2(1):43-72.
43. Mayer R.C., Davis J.H., Schoorman F.D. An integrative model of organizational trust. Academy of Management Review 1995, 20(3):709-734.
44. McEvily B., Perrone V., Zaheer A. Trust as an organizing principle. Organization Science 2003, 14(1):91-103.
45. The social psychology of George Herbert Mead 1934, The University of Chicago Press, Chicago. G.H. Mead (Ed.).
46. Melía J.L., Mearns K., Silva S.A., Lima M.L. Safety climate responses and the perceived risk of accidents in the construction industry. Safety Science 2008, 46:949-958.
47. Mishra A.K., Spreitzer G.M. Explaining how survivors respond to downsizing: the roles of trust, empowerment, justice, and work redesign. Academy of Management Review 1998, 23(3):567-588.
48. Moorman R.H. Relationship between organizational justice and organizational citizenship behaviors: do fairness perceptions influence employee citizenship?. Journal of Applied Psychology 1991, 76(6):845-855.
49. Nauman S.E., Bennett N. A case for procedural justice climate: Development and test of a multilevel model. Academy of Management Journal 2000, 43(5):881-889.
50. Neal A., Griffin M.A. Safety climate and safety behaviour. Australian Journal of Management 2002, 27(Special Issue):67-76.
51. Neal A., Griffin M.A. A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels. Journal of Applied Psychology 2006, 91(4):946-953.
52. Neal A., Griffin M.A., Hart P.M. The impact of organizational climate on safety climate and individual behavior. Safety Science 2000, 34(1-3):99-109.
53. Nielsen, K. J. (2008). Den kulturformende sikkerhedsorganisation (The culture shaping safety organisation). In: Danish. English abstract., University of Århus, Århus.
54. Organ W.D. Organizational Citizenship Behavior: It's construct clean-up time. Human Performance 1997, 10(2):85-97.
55. Parker S.K., Axtell C.M., Turner N. Designing a safer workplace. Importance of job autonomy, communication quality, and supportive supervisors. Journal of Occupational Health Psychology 2001, 6(3):211-228.
56. Pidgeon N. Safety culture: Key theoretical issues. Work and Stress 1998, 12(3):202-216.
57. Podsakoff P.M., MacKenzie S.B., Moorman R.H., Fetter R. Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. Leadership Quarterly 1990, 1(2):107-142.
58. Poortinga W., Pidgeon N.F. Exploring the Dimensionality of Trust in Risk Regulation. Risk Analysis 2003, 23(5):961-972.
59. Pousette A., Larsson S., Törner M. Safety climate-cross-validation, strength and prediction of safety behaviour. Safety Science 2008, 46:398-404.
60. Reason J. Managing the risks of organizational accidents 1997, Ashgate Publishing Limited, Aldershot.
61. Rousseau D.M. Psychological and implied contracts in organizations. Employee Responsibilities and Rights Journal 1989, 2(2):121-139.
62. Salamon S.D., Robinson S.L. Trust that binds: The impact of collective felt trust on organizational performance. Journal of Applied Psychology 2008, 93(3):593-601.
63. Schein E.H. Organizational culture and leadership 2004, Jossey-Bass, San Francisco. 3rd ed.
64. Schneider B. Organizational climates: an essay. Personnel Psychology 1975, 28:447-479.
65. Schneider B. Organizational behaviour. Annual Review of Psychology 1985, 36:573-611.
66. Schneider B., Reichers A.E. On the etiology of climates. Personnel Psychology 1983, 36:19-39.
67. Schneider B., Subirats M. Climate strength: a new direction for climate research. Journal of Applied Psychology 2002, 87(2):220-229.
68. Seo D.C., Torabi M.R., Blair E.H., Ellis N.T. A cross-validation of safety climate scale using confirmatory factor analytic approach. Journal of Safety Research 2004, 35(4):427-445.
69. Shannon H.S., Mayer J., Haines T. Overview of the relationship between organisation and workplace factors and injury rates. Safety Science 1997, 26(3):201-217.
70. Tucker S., Chmiel N., Turner N., Hershcovis M.S., Stride C.B. Perceived organizational support for safety and employee safety voice. The mediating role of coworker support for safety. Journal of Occupational Health Psychology 2008, 2008(13):319-330.
71. Törner M., Pousette A. Safety in construction: A comprehensive description of the characteristics of high safety standards in construction work. From the combined perspective of supervisors and experienced workers Journal of Safety Research 2009, 40(6):399-409.
72. Törner, M., Pousette, A., & Larsson, S. (2002, September 3-6). Safety climate in Swedish construction industry - a pilot study replicating a model from British manufacturing industry. In: Paper presented at the Network Conference on the Prevention of Accident and Trauma at Work, Elsinore, Denmark.
73. Wallace J.C., Popp E., Mondore S. Safety climate as a mediator between foundation climates and occupational accidents: A group-level investigation. Journal of Applied Psychology 2006, 91(3):681-688.
74. Watson G.W., Scott D., Bishop J., Turnbeaugh T. Dimensions of interpersonal relationships and safety in the steel industry. Journal of Business and Psychology 2005, 19(3):303-318.
75. Whitener E.M., Brodt S.E., Korsgaard M.A., Werner J.M. Managers as initiators of trust: an exchange relationship framework for understanding managerial trustworthy behavior. Academy of Management Review 1998, 23(3):513-530.
76. Verbeke W., Volgering M., Hessels M. Exploring the conceptual expansion within the field of organizational behaviour: organizational climate and organizational culture. Journal of Management Studies 1998, 35(3):303-329.
77. Westrum R. A typology of organisational cultures. Quality and Safety in Health Care 2004, 13(Supplement 2):ii22-ii27.
78. Young S.A., Parker C.P. Predicting collective climates: assessing the role of shared work values, needs, employee interaction and work group membership. Journal of Organizational Behavior 1999, 20(7):1199-1218.
79. Zacharatos A., Barling J., Iverson R.D. High-performance work systems and occupational safety. Journal of Applied Psychology 2005, 90(1):77-93.
80. Zohar D. Safety Climate in Industrial Organizations: Theoretical and Applied Implications. Journal of Applied Psychology 1980, 65(1):96-102.
81. Zohar D. A group-level model of safety climate: Testing the effect of group climate on microaccidents in manufacturing jobs. Journal of Applied Psychology 2000, 85(4):587-596.
82. Zohar D. The effects of leadership dimensions, safety climate, and assigned priorities on minor injuries in work groups. Journal of Organizational Behavior 2002, 23(1):75-92.
83. Zohar D. Modifying Supervisory Practices to Improve Subunit Safety: A Leadership-Based Intervention Model. Journal of Applied Psychology 2002, 87(1):156-163.
84. Zohar D. Thirty years of safety climate research: reflections and future directions. Accident Analysis and Prevention 2010, 42:1517-1522.