메뉴 건너뛰기




Volumn 1, Issue 1, 2010, Pages 50-67

A comparative study of web site performance

Author keywords

Critical success factors; Hotels; Internet; Promotional methods; South Korea; United States of America

Indexed keywords


EID: 79958059402     PISSN: 17579880     EISSN: 17579899     Source Type: Journal    
DOI: 10.1108/17579881011023016     Document Type: Article
Times cited : (83)

References (37)
  • 2
    • 79958033051 scopus 로고    scopus 로고
    • The website design and internet site marketing practices of upscale and luxury hotels in Turkey
    • Baloglu, S. and Pekcan, Y.A. (2004), "The website design and internet site marketing practices of upscale and luxury hotels in Turkey" in Tourism Management, Vol. 22, No. 2, pp. 223-34.
    • (2004) Tourism Management , vol.22 , Issue.2 , pp. 223-234
    • Baloglu, S.1    Pekcan, Y.A.2
  • 3
    • 0037984269 scopus 로고    scopus 로고
    • Urban visitors perceptions of safety during a special event
    • Barker, M., Page, S. and Meyer, D. (2003), "Urban visitors perceptions of safety during a special event" in Journal of Travel Research, Vol. 41, No. 4, pp. 355-61.
    • (2003) Journal of Travel Research , vol.41 , Issue.4 , pp. 355-361
    • Barker, M.1    Page, S.2    Meyer, D.3
  • 4
    • 33747752380 scopus 로고    scopus 로고
    • The emperor's new scorecard
    • available at: (accessed April 2, 2003)
    • Bourne, M. (2003), "The emperor's new scorecard", Financial World, available at: www.financialworld.co.uk/magazine/mag.pdf/augustpdf/P48-50BALANCEDSCORECARD_C3.pdf (accessed April 2, 2003).
    • (2003) Financial World
    • Bourne, M.1
  • 6
    • 84869216786 scopus 로고    scopus 로고
    • Internet users in Korea
    • April 13, Chosun
    • Chosun (2008), "Internet users in Korea" in Chosun, p. A12, April 13.
    • (2008) Chosun
  • 7
  • 8
    • 84869237199 scopus 로고    scopus 로고
    • (accessed April 16, 2009), Computer Industry Almanac, Arlington Heights, IL, Almanac Computer Industry
    • Computer Industry Almanac (2009), Worldwide Internet Users Stat in 2008, Computer Industry Almanac, Arlington Heights, IL, (accessed April 16, 2009).
    • (2009) Worldwide Internet Users Stat in 2008
  • 9
    • 84898947407 scopus 로고    scopus 로고
    • East versus west: A comparison of online destination marketing in China and the US
    • Feng, R., Morrison, A.M. and Ismail, J.A. (2003), "East versus west: a comparison of online destination marketing in China and the US" in Journal of Vacation Marketing, Vol. 10, No. 1, pp. 43-56.
    • (2003) Journal of Vacation Marketing , vol.10 , Issue.1 , pp. 43-56
    • Feng, R.1    Morrison, A.M.2    Ismail, J.A.3
  • 10
    • 0000275573 scopus 로고    scopus 로고
    • Preparing for the new economy: Advertising strategies and change in destination marketing organizations
    • Gretzel, U., Yuan, Y.-L. and Fesenmaier, D.R. (2000), "Preparing for the new economy: advertising strategies and change in destination marketing organizations" in Journal of Travel Research, Vol. 39, pp. 146-56.
    • (2000) Journal of Travel Research , vol.39 , pp. 146-156
    • Gretzel, U.1    Yuan, Y.-L.2    Fesenmaier, D.R.3
  • 12
    • 57649207511 scopus 로고    scopus 로고
    • A snapshot in time: The marketing of culture in European Union NTO web sites
    • Ismail, J.A., Labropoulos, T., Mills, J.E. and Morrison, A.M. (2002), "A snapshot in time: the marketing of culture in European Union NTO web sites" in Tourism, Culture & Communication, Vol. 3, No. 3, pp. 165-79.
    • (2002) Tourism, Culture & Communication , vol.3 , Issue.3 , pp. 165-179
    • Ismail, J.A.1    Labropoulos, T.2    Mills, J.E.3    Morrison, A.M.4
  • 13
    • 84869238592 scopus 로고    scopus 로고
    • (accessed April 17, 2007), Jupiter Research, Darien, CT, Research Jupiter
    • Jupiter Research (2007), US Online Travel Market to Soar, Jupiter Research, Darien, CT, (accessed April 17, 2007).
    • (2007) US Online Travel Market to Soar
  • 14
    • 0026494564 scopus 로고
    • The balanced scorecard: Measures that drive performance
    • January/February
    • Kaplan, R.S. and Norton, D.P. (1992), "The balanced scorecard: measures that drive performance" in Harvard Business Review, pp. 71-9, January/February.
    • (1992) Harvard Business Review , pp. 71-79
    • Kaplan, R.S.1    Norton, D.P.2
  • 15
    • 0000142161 scopus 로고
    • Putting the balanced scorecard to work
    • September/October
    • Kaplan, R.S. and Norton, D.P. (1993), "Putting the balanced scorecard to work" in Harvard Business Review, pp. 134-42, September/October.
    • (1993) Harvard Business Review , pp. 134-142
    • Kaplan, R.S.1    Norton, D.P.2
  • 17
    • 0033896755 scopus 로고    scopus 로고
    • Marketing on the internet: Who can benefit from an online marketing approach?
    • Kiang, M., Raghu, T. and Shang, K. (2000), "Marketing on the internet: who can benefit from an online marketing approach?" in Decision Support System, Vol. 27, pp. 383-93.
    • (2000) Decision Support System , vol.27 , pp. 383-393
    • Kiang, M.1    Raghu, T.2    Shang, K.3
  • 18
    • 34547516993 scopus 로고    scopus 로고
    • available at: (accessed November 15, 2006), Korea National Tourism Organization, Seoul, Korea National Tourism Organization
    • Korea National Tourism Organization (2006), Tourism Statistics Results, Korea National Tourism Organization, Seoul, available at: www.knto.or.kr/Korean/index.html (accessed November 15, 2006).
    • (2006) Tourism Statistics Results
  • 19
    • 0017360990 scopus 로고
    • The measurement of server agreement for categorical data
    • Landis, J.R. and Koch, G.G. (1977), "The measurement of server agreement for categorical data" in Biometrics, Vol. 33, pp. 159-74.
    • (1977) Biometrics , vol.33 , pp. 159-174
    • Landis, J.R.1    Koch, G.G.2
  • 21
    • 0000197804 scopus 로고    scopus 로고
    • A study of airline's online reservation services on the internet
    • Law, R. and Leung, R. (2000), "A study of airline's online reservation services on the internet" in Journal of Travel Research, Vol. 39, No. 2, pp. 202-11.
    • (2000) Journal of Travel Research , vol.39 , Issue.2 , pp. 202-211
    • Law, R.1    Leung, R.2
  • 22
    • 3543095984 scopus 로고    scopus 로고
    • A modified functionality performance evaluation model for evaluating the performance of China based hotel websites
    • April, available at: (accessed April 17, 2005)
    • Liang, K. and Law, R. (2005), "A modified functionality performance evaluation model for evaluating the performance of China based hotel websites", Journal of the Academy of Business and Economics, April, available at: www.findarticles.com/p/articles/mi_m0OGT/is_2_2/ai_113563671 (accessed April 17, 2005).
    • (2005) Journal of the Academy of Business and Economics
    • Liang, K.1    Law, R.2
  • 23
    • 84986178259 scopus 로고    scopus 로고
    • E-innovation: Internet impacts on small UK hospitality firms
    • Martin, L. (2004), "E-innovation: internet impacts on small UK hospitality firms" in International Journal of Contemporary Hospitality Management, Vol. 16, No. 2, pp. 82-90.
    • (2004) International Journal of Contemporary Hospitality Management , vol.16 , Issue.2 , pp. 82-90
    • Martin, L.1
  • 24
    • 84900277139 scopus 로고    scopus 로고
    • Website evaluation in tourism and hospitality: The art is not yet stated
    • Morrison, A.M., Taylor, J.S. and Douglas, A. (2004), "Website evaluation in tourism and hospitality: the art is not yet stated" in Journal of Travel & Tourism Marketing, Vol. 17, pp. 233-51.
    • (2004) Journal of Travel & Tourism Marketing , vol.17 , pp. 233-251
    • Morrison, A.M.1    Taylor, J.S.2    Douglas, A.3
  • 27
    • 0242307828 scopus 로고    scopus 로고
    • The future of hotel electronic distribution: Expert and industry perspectives
    • O'Connor, P. and Frew, A.J. (2002), "The future of hotel electronic distribution: expert and industry perspectives" in Cornell Hotel & Restaurant Administration Quarterly, Vol. 43, No. 3, pp. 33-45.
    • (2002) Cornell Hotel & Restaurant Administration Quarterly , vol.43 , Issue.3 , pp. 33-45
    • O'Connor, P.1    Frew, A.J.2
  • 28
    • 1142265839 scopus 로고    scopus 로고
    • Internet site evaluations: The influence of behavioral experience, existing images, and selected website characteristics
    • Perdue, R.R. (2001), "Internet site evaluations: the influence of behavioral experience, existing images, and selected website characteristics" in Journal of Travel & Tourism Marketing, Vol. 11, pp. 21-38.
    • (2001) Journal of Travel & Tourism Marketing , vol.11 , pp. 21-38
    • Perdue, R.R.1
  • 29
    • 67650347692 scopus 로고    scopus 로고
    • Internet marketing in tourism is Asia: An evaluation of the performance of East Asian NTO websites
    • So, S.-I. and Morrison, A.M. (2004), "Internet marketing in tourism is Asia: an evaluation of the performance of East Asian NTO websites" in Journal of Hospitality & Leisure Marketing, Vol. 11, No. 4, pp. 93-118.
    • (2004) Journal of Hospitality & Leisure Marketing , vol.11 , Issue.4 , pp. 93-118
    • So, S.-I.1    Morrison, A.M.2
  • 30
    • 84869213046 scopus 로고    scopus 로고
    • The internet: How to take advantage of direct web distribution in hospitality
    • Starkov, M. (2002), "The internet: how to take advantage of direct web distribution in hospitality" in HSMAI Marketing Review, Vol. 19, No. 4, pp. 22-6.
    • (2002) HSMAI Marketing Review , vol.19 , Issue.4 , pp. 22-26
    • Starkov, M.1
  • 31
    • 0012121894 scopus 로고    scopus 로고
    • Internet-based evaluation of tourism web site effectiveness: Methodological issues and survey results
    • Tierney, P. (2000), "Internet-based evaluation of tourism web site effectiveness: methodological issues and survey results" in Journal of Travel Research, Vol. 39, No. 2, pp. 212-19.
    • (2000) Journal of Travel Research , vol.39 , Issue.2 , pp. 212-219
    • Tierney, P.1
  • 32
    • 0013128901 scopus 로고    scopus 로고
    • The web sites of international tourist hotels and tour wholesalers in Taiwan
    • Wan, C.S. (2002), "The web sites of international tourist hotels and tour wholesalers in Taiwan" in Tourism Management, Vol. 23, No. 2, pp. 155-60.
    • (2002) Tourism Management , vol.23 , Issue.2 , pp. 155-160
    • Wan, C.S.1
  • 33
    • 0037302339 scopus 로고    scopus 로고
    • Managing innovation: The use of internet technology by American convention and visitors bureaus
    • Yuan, Y., Gretzel, U. and Fesenmaier, D.R. (2003), "Managing innovation: the use of internet technology by American convention and visitors bureaus" in Journal of Travel Research, Vol. 41, No. 3, pp. 240-56.
    • (2003) Journal of Travel Research , vol.41 , Issue.3 , pp. 240-256
    • Yuan, Y.1    Gretzel, U.2    Fesenmaier, D.R.3
  • 34
    • 10144259783 scopus 로고    scopus 로고
    • eMarketing: Restaurant websites that click
    • Kasavana, M.L. (2002), "eMarketing: restaurant websites that click" in Journal of Hospitality & Leisure Marketing, Vol. 9, No. 3, pp. 167-78.
    • (2002) Journal of Hospitality & Leisure Marketing , vol.9 , Issue.3 , pp. 167-178
    • Kasavana, M.L.1
  • 35
    • 0242324832 scopus 로고    scopus 로고
    • The effect of the internet on travel consumer purchasing behaviour and implications for travel agencies
    • Lang, T.C. (2000), "The effect of the internet on travel consumer purchasing behaviour and implications for travel agencies" in Journal of Vacation Marketing, Vol. 6, No. 4, pp. 368-96.
    • (2000) Journal of Vacation Marketing , vol.6 , Issue.4 , pp. 368-396
    • Lang, T.C.1
  • 37
    • 3543051806 scopus 로고    scopus 로고
    • Extending the modified heuristic usability evaluation technique to chain and independent hotel websites
    • Yeung, T.A. and Law, R. (2004), "Extending the modified heuristic usability evaluation technique to chain and independent hotel websites" in International Journal of Hospitality Management, Vol. 23, No. 3, pp. 307-14.
    • (2004) International Journal of Hospitality Management , vol.23 , Issue.3 , pp. 307-314
    • Yeung, T.A.1    Law, R.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.