Research on e-Government evaluation model based on the principal component analysis

Information Technology and Management

Volumn 12, Issue 2, 2011, Pages 173-185

  Shan, Siqing ^a   Wang, Li ^a   Wang, Jing ^a   Hao, Yi ^a   Hua, Fan ^a  

^a BEIHANG UNIVERSITY   (China)

Author keywords

e Government evaluation; Evaluation model; K means clustering; Local e Government; Principal component analysis

Indexed keywords

EID: 79957914358     PISSN: 1385951X     EISSN: 15737667     Source Type: Journal    
DOI: 10.1007/s10799-011-0083-8     Document Type: Article

References (68)

1. Akman I, Yazicib A, Mishraa A, Arifogluc A (2005) EGovernment: a global view and an empirical evaluation of some attributes of citizens. Gov Info Q 22(5): 239-257.
2. Baum C, Di Maio A, Caldwell F (2000) What is eGovernment? Gartner's definitions. Res Note (TU-11-6474).
3. Bostrom RP, Heinen JS (1977) MIS problems and failures: a socio-technical perspective. MIS Q 1(3): 17-32.
4. Carbo T, Williams JG (2004) Models and metrics for evaluating local electronic government systems and services. Electron J EGov 2(2): 95-104.
5. Chua CEH, Straub DW, Khoo HM, Kadiyala S, Kuechler D (2005) The evolution of E-commerce research: a stakeholder perspective. J Electron Commer Res 6(4): 262-279.
6. De Jong M, Lentz L (2006) Scenario evaluation of municipal Web sites: development and use of an expert focused evaluation tool. Gov Info Q 23(2): 191-206.
7. DeLone WH, McLean ER (2004) Measuring E-Commerce success: applying the DeLone & McLean information systems success model. Int J Electron Commer 9(1): 31-47.
8. Detlor B, Finn K (2002) Towards a framework for government portal design: the government, citizen and portal perspectives. In: Gronlund A (ed) Electronic government: design, applications and management. Idea Group Publishing, Hershey, pp 99-119.
9. D'Mello D, Ananthanarayana V (2010) Dynamic selection mechanism for quality of service aware web services. Enterp Info Syst 4(1): 23-60.
10. Donaldson T, Preston L (1995) The stakeholder theory of the modern corporation: concepts, evidence and implications. Acad Manag Rev 20: 65-91.
11. Feng S, Li XL, Duan GZ, Zhang LJ (2007) Assessing the impacts of south-to-north water transfer project with decision support system. Decision Support Syst 42: 1989-2003.
12. Flak LS, Olsen DH, Wolcott P (2005) Local E-Government in Norway: current status and emerging issues. Scand J Info Syst 17(2): 41-84.
13. Flak LS, Rose J (2005) Stakeholder governance: adapting stakeholder theory to e-government. Comm Assoc Info Syst 16(31): 1-46.
14. Gil-Garcia JR, Pardo TA (2006) Multi-method approaches to digital government research: Value lessons and implementation challenges. In: 39th annual Hawaii International conference system science (HICSS'06), Track 4, Hawaii.
15. Gottschalk P (2007) Organizational culture as determinant of enterprise information systems use in police investigation. Enterp Info Syst 1(4): 443-455.
16. Gupta MP, Jana D (2003) EGovernment evaluation: a framework and case study. Gov Info Q 20(4): 365-387.
17. Hartigan J, Wang M (1979) A K-means clustering algorithm. Appl Stat 28: 100-108.
18. Heeks R (2001) Building eGovernance for development: a framework for national donor action: egovernment working paper series. EGovernment working paper series, University of Manchester, UK, pp 33.
19. Hotelling H (1933) Analysis of a complex of statistical variables into principal components. J Edu Psychol 24: 417-441.
20. Hu PJ-H (2003) Evaluating telemedicine systems success: a revised model. In: 36th Hawaii international conference system science (HICSS 03). Big Island, Hawaii.
21. Hung S, Chang C, Yu T (2006) Determinants of user acceptance of the eGovernment services: the case of online tax filing and payment system. Gov Info Q 23(1): 97-122.
22. Hunter DR, Jupp V (2001) EGovernment leadership: rhetoric vs reality-closing the gap: accenture. http://www. accenture. com.
23. Iivari J (2005) An empirical test of the DeLone-McLean model of information system success. The DATABASE Adv Info Syst 26(2): 8-27.
24. Issa H, Assi C, Debbabi M, Ray S (2009) QoS-aware middleware for web services composition: a qualitative approach. Enterp Info Syst 3(4): 449-470.
25. Jaeger PT (2003) The endless wire: egovernment as global phenomenon. Gov Info Q 20(4): 323-331.
26. Jolliffe I (2002) Principal component analysis, 2nd edn. Springer-Verlag New York, Inc.
27. Kaylor C, Deshazo R, van Eck D (2001) Gauging e-government: a report on implementing services among American cities. Gov Info Q 18(4): 293-307.
28. Kling R (1999) What is social informatics and why does it matter? D-Lib Magaz 5(1). http://www. dlib. org: 80/dlib/january99/kling/01kling. html.
29. Kulkarni UR, Ravindran S, Freeze R (2006) A knowledge management success model: theoretical development and empirical validation. J Manag Info Syst 23(3): 309-347.
30. Kunstelj M, Vintar M (2004) Evaluating the progress of eGovernment development: a critical analysis. Info Polity 9(3-4): 131-148.
31. Lenk K, Traunmüller R (2001) Broadening the concept of electronic government. In: Prins JEJ (ed) Designing e-government. Kluwer Law Int'l, The Netherlands, pp 63-74.
32. Lessen VT, Nitzsche J, Leymann F (2009) Conversational web services: leaveraging BPEL for expressing WSDL 2. 0 message exchange patterns. Enterp Info Syst 3(3): 347-367.
33. Li L, Xu L, Jeng HA, Naik D, Allen T, Frontinii M (2008) Creation of environmental health information system for public health service: a pilot study. Info Syst Frontiers 10(5): 531-543.
34. Li W, Zheng W, Guan X (2007) Application controlled caching for web servers. Enterp Info Syst 1(2): 161-175.
35. Löfstedt U (2005) e-Government-assessment of current research and proposals for future directions. Online http://www. hia. no/iris28/Docs/IRIS2028-1008. pdf.
36. Luo JW, Xu L, Shi ZZ, Jamont JP, Zeng L (2007) A flood decision support system on agent grid: method and implementation. Enterp Info Syst 1(1): 49-68.
37. MacQueen J (1967) Some methods for classification and analysis of multivariate observations. In: Proceedings of 5th Berkeley Symposium, pp 281-297.
38. McGill T, Hobbs V, Klobas J (2003) User-developed applications and information systems success: a test of DeLone and McLean's model. Info Resour Manag J 16(1): 24-45.
39. Molla A, Licker PS (2001) E-Commerce systems success: an attempt to extend and respecify the DeLone and MacLean model of is success. J Electron Commer Res 2(4): 131-141.
40. Ng A, Jordan M, Weiss Y (2001) On spectral clustering: analysis and an algorithm. In: Proceedings of neural information processing system (NIPS 2001).
41. Pare G, Aubry D, Lepanto L, Sicotte C (2005) Evaluating Pacs success: a multidimensional model. In: 38th Hawaii international conference system science (HICSS 05). Big Island, Hawaii.
42. Parent M, Vandebeek C, Gemino A (2005) Building citizen trust through EGovernment. Gov Info Q 22(4): 720-736.
43. Pearson K (1901) On lines and planes of closest fit to systems of points in space. Phil Mag 6(2): 559-572.
44. Porter M (1985) Competitive strategy: techniques for analysing industries and competitors. Free Press, New York.
45. Prattipati SN (2003) Adoption of eGovernment: differences between countries in the use of online government service. J Am Acad Bus 3(1/2): 386-391.
46. Rai A, Lang SS, Welker RB (2002) Assessing the validity of is success models: an empirical test and theoretical analysis. Info Syst Res 13(1): 50-69.
47. Rosenberg F, Michlmayr A, Dustdar S (2008) Top-down business process development and execution using quality of service aspects. Enterp Info Syst 2(4): 459-475.
48. Sauer C, Cuthbertson C (2003) The state of IT project management in the UK 2002-2003. Final report from the computer weekly project/programme management survey funded by Computer Weekly, Templeton College and The French Thornton partnership.
49. Scavo C (2003) World wide web site design and use in public management. In: Garson GD (ed) Public information technology: policy and management issues. Idea Group Publishing, Hershey, pp 299-330.
50. Scott M, Golden W, Hughes M (2004). Implementation strategies for e-government: a stakeholder analysis approach. In: Proceedings of twelfth Euro conference information system, Turku, Finland.
51. Shackleton P, Fisher J, Dawson L (2004) Evolution of local government E-services: the applicability of ebusiness maturity models. In: 37th annual Hawaii international conference system science (HICSS04), Track 5, Hawaii
52. Shan SQ, Shen HB, Lu X (2008) Evaluating business intelligence acceptance with the technology acceptance model. In: Xia GP, Deng XQ (eds) International conference on computer and industrial engineering (cie38), Beijing, pp 2756-2767.
53. Sharma SK (2004) Assessing eGovernment implementation. Electron Gov 1(2): 198-212.
54. Skok W, Kophamel A, Richardson I (2001) Diagnosing information systems success: importance-performance maps in the health club industry. Info Manag 38(7): 409-419.
55. Stowers GNL (2004) Measuring the performance of e-government. IBM Center for the Business of Government, Washington, DC.
56. Tao A, Yang J (2008) Towards policy driven context aware differentiated services design and development. Enterp Info Syst 2(4): 367-384.
57. Torres L, Pina V, Acerete B (2005) EGovernment developments on delivering public services among EU cities. Gov Info Q 22(2): 217-238.
58. UNPAN (2005) UN Global EGovernment readiness report 2005 from EGovernment to E-inclusion. United Nations Department of Economic and Social Affairs, Division of Public Administration and Development Management, New York.
59. Vathanophas V, Sturt L (2009) Enterprise resource planning: technology acceptance in Thai universities. Enterp Info Syst 3(2): 133-158.
60. Wang L, Xu L, Wang X, You WJ, Tan W (2009) Knowledge portal construction and resources integration for a Large scale hydropower dam. Syst Res Behav Sci 26(3): 357-366.
61. Wang T, Vonk J, Grefen P (2008) Towards a conceptual approach for transaction management. Enterp Info Syst 2(4): 443-458.
62. Wang YS, Liao YW (2008) Assessing eGovernment systems success: a Validation of the DeLone and McLean model of information systems success. Gov Info Q 25(4): 717-733.
63. Wu JH, Wang YM (2006) Measuring Kms success: a respecification of the DeLone and McLean's model. Info Manag 43(6): 728-739.
64. Xu L, Liang N, Gao Q (2008) An integrated approach for agricultural ecosystem management. IEEE Trans Syst Man Cybern Part C 38(2): 1-10.
65. Yuan RX, Li Z, Guan XH, Xu L (2010) An SVM-based machine learning method for accurate internet traffic classification. Info Syst Frontiers 12: 149-156.
66. Zha H, Ding C, Gu M, He X, Simon H (2001) Spectral relaxation for K-means clustering. Adv Neural Info Process Syst 14(NIPS01): 1057-1064.
67. Zhang J, Dawes SS, Sarkis J (2005) Exploring stakeholders' expectations of the benefits and barriers of e-government knowledge sharing. J Enterp Info Manag 18(5/6): 548-567.
68. Zhang T, Ying S, Cao S, Zhang J (2008) A modelling approach to service-oriented architecture. Enterp Info Syst 2(3): 239-257.