Evolution of local government e-services: The applicability of e-business maturity models

Proceedings of the Hawaii International Conference on System Sciences

Volumn 37, Issue , 2004, Pages 1913-1922

  Shackleton, Peter ^a   Fisher, Julie ^b   Dawson, Linda ^b  

^a VICTORIA UNIVERSITY   (Australia)

^b MONASH UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER SATISFACTION; ELECTRONIC COMMUNITIES; GOVERNMENT DATA PROCESSING; INFORMATION TECHNOLOGY; INTRANETS; ONLINE SYSTEMS; PUBLIC POLICY; WORLD WIDE WEB;

CUSTOMER SERVICE; E-DEMOCRACY; ONLINE PLANNING;

ELECTRONIC COMMERCE;

EID: 12344332453     PISSN: 10603425     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/hicss.2004.1265308     Document Type: Conference Paper

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