-
1
-
-
0141767643
-
Revisiting the stock price impact of quality awards
-
Adams G., McQueen G., Seawright K. Revisiting the stock price impact of quality awards. Omega 1999, 27:595-604.
-
(1999)
Omega
, vol.27
, pp. 595-604
-
-
Adams, G.1
McQueen, G.2
Seawright, K.3
-
2
-
-
0034247328
-
The impact of design management and process management on quality
-
Ahire S., Dreyfus P. The impact of design management and process management on quality. J Oper Manage 2000, 18(5):549-575.
-
(2000)
J Oper Manage
, vol.18
, Issue.5
, pp. 549-575
-
-
Ahire, S.1
Dreyfus, P.2
-
3
-
-
84990614470
-
A path analytic model of a theory of quality management underlying the Deming management method: preliminary empirical findings
-
Anderson J.C., Rungtusanatham M., Schroeder R.G. A path analytic model of a theory of quality management underlying the Deming management method: preliminary empirical findings. Decis Sci 1995, 26(5):637-658.
-
(1995)
Decis Sci
, vol.26
, Issue.5
, pp. 637-658
-
-
Anderson, J.C.1
Rungtusanatham, M.2
Schroeder, R.G.3
-
4
-
-
84881844837
-
Some tests of specification for panel data: Monte Carlo evidence and an application to employment equations
-
Arellano M., Bond S. Some tests of specification for panel data: Monte Carlo evidence and an application to employment equations. Rev Econ Stud 1991, 58:277-297.
-
(1991)
Rev Econ Stud
, vol.58
, pp. 277-297
-
-
Arellano, M.1
Bond, S.2
-
5
-
-
1842741826
-
Effects of human resource system on manufacturing performance and turnover
-
Arthur J.B. Effects of human resource system on manufacturing performance and turnover. Acad Manage J 1994, 37:670-687.
-
(1994)
Acad Manage J
, vol.37
, pp. 670-687
-
-
Arthur, J.B.1
-
6
-
-
48749100511
-
ISO 9000 practices and financial performance: a technology coherence perspective
-
Benner M.J., Veloso F.M. ISO 9000 practices and financial performance: a technology coherence perspective. J Oper 2008, 26(5):611-629.
-
(2008)
J Oper
, vol.26
, Issue.5
, pp. 611-629
-
-
Benner, M.J.1
Veloso, F.M.2
-
7
-
-
0002058423
-
On the measurement of organizational slack
-
Bourgeois L.J. On the measurement of organizational slack. Acad Manage Rev 1981, 6:29-40.
-
(1981)
Acad Manage Rev
, vol.6
, pp. 29-40
-
-
Bourgeois, L.J.1
-
8
-
-
84989078889
-
Measuring strategic performance
-
Chakravarthy B.S. Measuring strategic performance. Strateg Manage J 1986, 7:437-458.
-
(1986)
Strateg Manage J
, vol.7
, pp. 437-458
-
-
Chakravarthy, B.S.1
-
9
-
-
0031167855
-
Reliance on manufacturing performance, total quality management and organizational performance
-
Chenhall R.H. Reliance on manufacturing performance, total quality management and organizational performance. Manage Acc Res 1997, 8:187-206.
-
(1997)
Manage Acc Res
, vol.8
, pp. 187-206
-
-
Chenhall, R.H.1
-
10
-
-
0032302158
-
The TQM paradox: relations among TQM practices, plant performance, and customer satisfaction
-
Choi T., Eboch K. The TQM paradox: relations among TQM practices, plant performance, and customer satisfaction. J Oper Manage 1998, 17:59-75.
-
(1998)
J Oper Manage
, vol.17
, pp. 59-75
-
-
Choi, T.1
Eboch, K.2
-
11
-
-
0012052887
-
Quality-related action programs: their impact on quality performance and firm performance
-
Curkovic S., Vickery S., Dröge C. Quality-related action programs: their impact on quality performance and firm performance. Decis Sci 2000, 31(4):885-905.
-
(2000)
Decis Sci
, vol.31
, Issue.4
, pp. 885-905
-
-
Curkovic, S.1
Vickery, S.2
Dröge, C.3
-
12
-
-
33646576499
-
When fashion is fleeting: transitory collective beliefs and the dynamics of TQM consulting
-
David R.J., Strang D. When fashion is fleeting: transitory collective beliefs and the dynamics of TQM consulting. Acad Manage J 2006, 49(2):215-233.
-
(2006)
Acad Manage J
, vol.49
, Issue.2
, pp. 215-233
-
-
David, R.J.1
Strang, D.2
-
13
-
-
0001869368
-
Breakdowns in total quality management
-
Davis T. Breakdowns in total quality management. Int J Manage 1997, 14(1):13-23.
-
(1997)
Int J Manage
, vol.14
, Issue.1
, pp. 13-23
-
-
Davis, T.1
-
14
-
-
0010612318
-
Management theory and total quality: improving research and practice through theory development
-
Dean J.W., Bowen D.E. Management theory and total quality: improving research and practice through theory development. Acad Manage Rev 1994, 19(3):392-418.
-
(1994)
Acad Manage Rev
, vol.19
, Issue.3
, pp. 392-418
-
-
Dean, J.W.1
Bowen, D.E.2
-
15
-
-
0000953669
-
The iron cage revisited: institutional isomorphism and collective rationality in organizational fields
-
Di Maggio P.J., Powell T.C. The iron cage revisited: institutional isomorphism and collective rationality in organizational fields. Am Sociol Rev 1983, 48:147-160.
-
(1983)
Am Sociol Rev
, vol.48
, pp. 147-160
-
-
Di Maggio, P.J.1
Powell, T.C.2
-
16
-
-
0035529298
-
Total quality management implementation and competitive advantange: the role of structural control and exploration
-
Douglas T.J., Judge W.Q. Total quality management implementation and competitive advantange: the role of structural control and exploration. Acad Manage J 2001, 44:158-169.
-
(2001)
Acad Manage J
, vol.44
, pp. 158-169
-
-
Douglas, T.J.1
Judge, W.Q.2
-
17
-
-
0004481828
-
The effects of total quality management on corporate performance: an empirical investigation
-
Easton G.S., Jarrell S.L. The effects of total quality management on corporate performance: an empirical investigation. J Bus 1998, 71(2):253-307.
-
(1998)
J Bus
, vol.71
, Issue.2
, pp. 253-307
-
-
Easton, G.S.1
Jarrell, S.L.2
-
18
-
-
0026252729
-
How the Baldrige Awards really works
-
Garvin D.A. How the Baldrige Awards really works. Harv Bus Rev 1991, 69(6):80-93.
-
(1991)
Harv Bus Rev
, vol.69
, Issue.6
, pp. 80-93
-
-
Garvin, D.A.1
-
20
-
-
0345851249
-
Total quality management: empirical, conceptual, and practical issues
-
Hackman J., Wageman R. Total quality management: empirical, conceptual, and practical issues. Adm Sci Q 1995, 40:309-342.
-
(1995)
Adm Sci Q
, vol.40
, pp. 309-342
-
-
Hackman, J.1
Wageman, R.2
-
21
-
-
0003233539
-
Quality-driven change and its effects on financial performance
-
Handfield R., Ghosh S., Fawcett S. Quality-driven change and its effects on financial performance. Qual Manage J 1998, 5(3):13-30.
-
(1998)
Qual Manage J
, vol.5
, Issue.3
, pp. 13-30
-
-
Handfield, R.1
Ghosh, S.2
Fawcett, S.3
-
22
-
-
0000414660
-
Large sample properties of generalized method of moments estimators
-
Hansen L.P. Large sample properties of generalized method of moments estimators. Econometrica 1982, 50:1029-1959.
-
(1982)
Econometrica
, vol.50
, pp. 1029-1959
-
-
Hansen, L.P.1
-
23
-
-
84986085966
-
The impact of TQM on financial performance
-
Hansson J., Eriksson H. The impact of TQM on financial performance. Meas Bus Excell 2002, 6(4):44-54.
-
(2002)
Meas Bus Excell
, vol.6
, Issue.4
, pp. 44-54
-
-
Hansson, J.1
Eriksson, H.2
-
24
-
-
0038818931
-
The relationship between total quality management practices and their effects on firm performance
-
Haynak H. The relationship between total quality management practices and their effects on firm performance. J Oper Manage 2003, 21:405-435.
-
(2003)
J Oper Manage
, vol.21
, pp. 405-435
-
-
Haynak, H.1
-
25
-
-
0001496179
-
Quality awards and the market value of the firm: an empirical investigation
-
Hendricks K.B., Singhal V.R. Quality awards and the market value of the firm: an empirical investigation. Manage Sci 1996, 42(3):415-436.
-
(1996)
Manage Sci
, vol.42
, Issue.3
, pp. 415-436
-
-
Hendricks, K.B.1
Singhal, V.R.2
-
26
-
-
0031232717
-
Does implementing an effective TQM program actually improve operating performance? Empirical evidence from firms that have won quality awards
-
Hendricks K.B., Singhal V.R. Does implementing an effective TQM program actually improve operating performance? Empirical evidence from firms that have won quality awards. Manage Sci 1997, 43(9):1258-1274.
-
(1997)
Manage Sci
, vol.43
, Issue.9
, pp. 1258-1274
-
-
Hendricks, K.B.1
Singhal, V.R.2
-
28
-
-
0035342175
-
Firm characteristics, total quality management and financial performance
-
Hendricks K.B., Singhal V.R. Firm characteristics, total quality management and financial performance. J Oper Manage 2001, 19(3):269-285.
-
(2001)
J Oper Manage
, vol.19
, Issue.3
, pp. 269-285
-
-
Hendricks, K.B.1
Singhal, V.R.2
-
29
-
-
0035295080
-
The long-run stock price performance of firms with effective TQM programs
-
Hendricks K.B., Singhal V.R. The long-run stock price performance of firms with effective TQM programs. Manage Sci 2001, 47(3):359-368.
-
(2001)
Manage Sci
, vol.47
, Issue.3
, pp. 359-368
-
-
Hendricks, K.B.1
Singhal, V.R.2
-
30
-
-
13144250328
-
The impact of human resource management practices on turnover, productivity, and corporate financial performance
-
Huselid M.A. The impact of human resource management practices on turnover, productivity, and corporate financial performance. Acad Manage J 1995, 38(3):635-672.
-
(1995)
Acad Manage J
, vol.38
, Issue.3
, pp. 635-672
-
-
Huselid, M.A.1
-
31
-
-
11244278073
-
Effects of quality management and marketing on organizational performance
-
Lai K., Cheng T.C.E. Effects of quality management and marketing on organizational performance. J Bus Res 2005, 58:446-456.
-
(2005)
J Bus Res
, vol.58
, pp. 446-456
-
-
Lai, K.1
Cheng, T.C.E.2
-
32
-
-
0000655716
-
Economics of total quality management
-
Lederer P.J., Rhee S.K. Economics of total quality management. J Oper Manage 1995, 12:353-367.
-
(1995)
J Oper Manage
, vol.12
, pp. 353-367
-
-
Lederer, P.J.1
Rhee, S.K.2
-
33
-
-
0001429002
-
Human resource bundles and manufacturing performance: organizational logic and flexible production system in the world auto industry
-
MacDuffie J.P. Human resource bundles and manufacturing performance: organizational logic and flexible production system in the world auto industry. Ind Labor Relat Rev 1995, 48(2):197-221.
-
(1995)
Ind Labor Relat Rev
, vol.48
, Issue.2
, pp. 197-221
-
-
MacDuffie, J.P.1
-
34
-
-
70349983537
-
ISO 9000/1994, ISO 9001/2000 and TQM: the performance debate revisited
-
Martínez-Costa M., Choi T.Y., Martínez J.A., Martínez Lorente A.R. ISO 9000/1994, ISO 9001/2000 and TQM: the performance debate revisited. J Oper Manage 2009, 27:495-511.
-
(2009)
J Oper Manage
, vol.27
, pp. 495-511
-
-
Martínez-Costa, M.1
Choi, T.Y.2
Martínez, J.A.3
Martínez Lorente, A.R.4
-
35
-
-
0000057597
-
Institutional organizations: formal structure as myth and ceremony
-
Meyer J.W., Rowen B. Institutional organizations: formal structure as myth and ceremony. Am J Sociol 1977, 83:340-363.
-
(1977)
Am J Sociol
, vol.83
, pp. 340-363
-
-
Meyer, J.W.1
Rowen, B.2
-
36
-
-
0002335404
-
The economics of modern manufacturing: technology
-
Milgrom P., Roberts J. The economics of modern manufacturing: technology. Am Econ Rev 1990, 80(3):511-528.
-
(1990)
Am Econ Rev
, vol.80
, Issue.3
, pp. 511-528
-
-
Milgrom, P.1
Roberts, J.2
-
37
-
-
3042561278
-
How to detect a management fad - and distinguish it from a classic
-
Miller D., Hartwick J., Le Breton-Miller I. How to detect a management fad - and distinguish it from a classic. Bus Horiz 2004, 47(4):7-16.
-
(2004)
Bus Horiz
, vol.47
, Issue.4
, pp. 7-16
-
-
Miller, D.1
Hartwick, J.2
Le Breton-Miller, I.3
-
38
-
-
26844524331
-
The scripting of total quality management within its organizational biography
-
Mueller F., Carter C. The scripting of total quality management within its organizational biography. Organ Stud 2005, 26(2):221-247.
-
(2005)
Organ Stud
, vol.26
, Issue.2
, pp. 221-247
-
-
Mueller, F.1
Carter, C.2
-
39
-
-
0002954788
-
The effect of a market orientation on business profitability
-
Narver J.C., Slater S.F. The effect of a market orientation on business profitability. J Mark 1990, 54(4):20-35.
-
(1990)
J Mark
, vol.54
, Issue.4
, pp. 20-35
-
-
Narver, J.C.1
Slater, S.F.2
-
40
-
-
77954215046
-
The quality of quality awards: diminishing information asymmetries in a hotel chain
-
Nicolau JL, Sellers R. The quality of quality awards: diminishing information asymmetries in a hotel chain. J Bus Res 2010:63(8):832-39.
-
(2010)
J Bus Res
, vol.63
, Issue.8
, pp. 832-39
-
-
Nicolau, J.L.1
Sellers, R.2
-
41
-
-
84977315051
-
Making total quality work: aligning organizational processes, performance measures, and stakeholders
-
Olian J.D., Rynes S.L. Making total quality work: aligning organizational processes, performance measures, and stakeholders. Hum Resour Manage 1991, 30(3):303-333.
-
(1991)
Hum Resour Manage
, vol.30
, Issue.3
, pp. 303-333
-
-
Olian, J.D.1
Rynes, S.L.2
-
43
-
-
70449670658
-
The intervening effect of business innovation capability on the relationship between total quality management and technological innovation
-
Perdomo-Ortiz J., González-Benito J., Galende J. The intervening effect of business innovation capability on the relationship between total quality management and technological innovation. Int J Prod Res 2009, 47(15):5087-5107.
-
(2009)
Int J Prod Res
, vol.47
, Issue.15
, pp. 5087-5107
-
-
Perdomo-Ortiz, J.1
González-Benito, J.2
Galende, J.3
-
44
-
-
84989040364
-
Total quality management as competitive advantage: a review and empirical study
-
Powell T.C. Total quality management as competitive advantage: a review and empirical study. Strateg Manage J 1995, 16(1):15-37.
-
(1995)
Strateg Manage J
, vol.16
, Issue.1
, pp. 15-37
-
-
Powell, T.C.1
-
45
-
-
0030530697
-
Beyond process: TQM content and firm performance
-
Reed R., Lemak D.J., Montgomery J.C. Beyond process: TQM content and firm performance. Acad Manage Rev 1996, 21(1):173-202.
-
(1996)
Acad Manage Rev
, vol.21
, Issue.1
, pp. 173-202
-
-
Reed, R.1
Lemak, D.J.2
Montgomery, J.C.3
-
46
-
-
21344484519
-
Reframing the organization: why implementing total quality easier said than done
-
Reger R.K., Gustafson L.T., Demarie S.M., Mullane J.V. Reframing the organization: why implementing total quality easier said than done. Acad Manage Rev 1994, 19(3):565-584.
-
(1994)
Acad Manage Rev
, vol.19
, Issue.3
, pp. 565-584
-
-
Reger, R.K.1
Gustafson, L.T.2
Demarie, S.M.3
Mullane, J.V.4
-
47
-
-
50349090519
-
Management fads and information delays: an exploratory simulation study
-
Rich E. Management fads and information delays: an exploratory simulation study. J Bus Res 2008, 61:1143-1151.
-
(2008)
J Bus Res
, vol.61
, pp. 1143-1151
-
-
Rich, E.1
-
48
-
-
0012632518
-
-
Probus Publishing Company, Chicago, IL
-
Rust R.T., Zahorik A.J., Keiningham T.L. Return on quality: measuring the financial impact of your company's quest for quality 1994, Probus Publishing Company, Chicago, IL.
-
(1994)
Return on quality: measuring the financial impact of your company's quest for quality
-
-
Rust, R.T.1
Zahorik, A.J.2
Keiningham, T.L.3
-
49
-
-
34249058368
-
A meta-analysis of the effect of TQM on competitive advantage
-
Shenaway E.E., Baker T., Lemak D.J. A meta-analysis of the effect of TQM on competitive advantage. Int J Qual Reliab Manage 2007, 25(5):442-471.
-
(2007)
Int J Qual Reliab Manage
, vol.25
, Issue.5
, pp. 442-471
-
-
Shenaway, E.E.1
Baker, T.2
Lemak, D.J.3
-
50
-
-
0024072017
-
Managing product quality for profitability SAM
-
Shetty Y.K. Managing product quality for profitability SAM. Adv Manage J 1998, 53(4):33-38.
-
(1998)
Adv Manage J
, vol.53
, Issue.4
, pp. 33-38
-
-
Shetty, Y.K.1
-
51
-
-
33845417243
-
Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: an empirical study
-
Sila I. Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: an empirical study. J Oper Manage 2007, 25:83-109.
-
(2007)
J Oper Manage
, vol.25
, pp. 83-109
-
-
Sila, I.1
-
52
-
-
3042910459
-
Distinguishing control from learning in total quality management: a contingency perspective
-
Sitkin S.B., Sutcliffe K.M., Schroeder R.G. Distinguishing control from learning in total quality management: a contingency perspective. Acad Manage Rev 1994, 19(3):537-567.
-
(1994)
Acad Manage Rev
, vol.19
, Issue.3
, pp. 537-567
-
-
Sitkin, S.B.1
Sutcliffe, K.M.2
Schroeder, R.G.3
-
53
-
-
0036465623
-
Quality management revisited: a reflective review and agenda for future research
-
Sousa R., Voss C. Quality management revisited: a reflective review and agenda for future research. J Oper Manage 2002, 20:91-109.
-
(2002)
J Oper Manage
, vol.20
, pp. 91-109
-
-
Sousa, R.1
Voss, C.2
-
54
-
-
21344475355
-
Models of organisation and total quality management: a comparison and critical evaluation
-
Spencer B. Models of organisation and total quality management: a comparison and critical evaluation. Acad Manage Rev 1994, 19(3):446-471.
-
(1994)
Acad Manage Rev
, vol.19
, Issue.3
, pp. 446-471
-
-
Spencer, B.1
-
55
-
-
0034337007
-
What bandwagons bring: effects of popular management techniques on corporate performance, reputation, and CEO pay
-
Staw B.M., Epstein L.D. What bandwagons bring: effects of popular management techniques on corporate performance, reputation, and CEO pay. Adm Sci Q 2000, 45(3):523-556.
-
(2000)
Adm Sci Q
, vol.45
, Issue.3
, pp. 523-556
-
-
Staw, B.M.1
Epstein, L.D.2
-
56
-
-
0031123734
-
Unanticipated side effects of successful quality programs: exploring a paradox of organizational improvement
-
Sterman J.D., Repenning N.P., Kofman F. Unanticipated side effects of successful quality programs: exploring a paradox of organizational improvement. Manage Sci 1997, 43(4):503-521.
-
(1997)
Manage Sci
, vol.43
, Issue.4
, pp. 503-521
-
-
Sterman, J.D.1
Repenning, N.P.2
Kofman, F.3
-
57
-
-
0037397977
-
A longitudinal study of TQM implementation: factor influencing success and failure
-
Taylor W.A., Wright G.H. A longitudinal study of TQM implementation: factor influencing success and failure. Omega 2003, 31:97-111.
-
(2003)
Omega
, vol.31
, pp. 97-111
-
-
Taylor, W.A.1
Wright, G.H.2
-
58
-
-
21344475737
-
The contributions of total quality management to a theory of work performance
-
Waldman D.A. The contributions of total quality management to a theory of work performance. Acad Manage Rev 1994, 19(3):510-536.
-
(1994)
Acad Manage Rev
, vol.19
, Issue.3
, pp. 510-536
-
-
Waldman, D.A.1
-
59
-
-
0031287588
-
Customization or conformity? An institutional and network perspective on the content and consequences of TQM adoption
-
Westphal J.D., Shortell S.M. Customization or conformity? An institutional and network perspective on the content and consequences of TQM adoption. Adm Sci Q 1997, 42:366-394.
-
(1997)
Adm Sci Q
, vol.42
, pp. 366-394
-
-
Westphal, J.D.1
Shortell, S.M.2
-
60
-
-
0009168726
-
The institutionalization of total quality management: the emergence of normative TQM adoption and the consequences for organizational legitimacy and performance
-
Westphal J.D., Gulati R., Shortell S.M. The institutionalization of total quality management: the emergence of normative TQM adoption and the consequences for organizational legitimacy and performance. Acad Manage Proc 1996, 249-253.
-
(1996)
Acad Manage Proc
, pp. 249-253
-
-
Westphal, J.D.1
Gulati, R.2
Shortell, S.M.3
-
61
-
-
10444289824
-
A finite sample correction for the variance of linear efficient two-step GMM estimators
-
Windmeijer F. A finite sample correction for the variance of linear efficient two-step GMM estimators. J Econometrics 2005, 126:25-51.
-
(2005)
J Econometrics
, vol.126
, pp. 25-51
-
-
Windmeijer, F.1
-
62
-
-
33645037892
-
The impact of human resource management practices on the implementation of total quality management: an empirical study on high tech firms
-
Yang C.-C. The impact of human resource management practices on the implementation of total quality management: an empirical study on high tech firms. TQM Mag 2006, 18(2):162-173.
-
(2006)
TQM Mag
, vol.18
, Issue.2
, pp. 162-173
-
-
Yang, C.-C.1
-
63
-
-
2542419113
-
Causation or covariation: an empirical re-examination of the link between TQM and financial performance
-
York K.M., Miree C.E. Causation or covariation: an empirical re-examination of the link between TQM and financial performance. J Oper Manage 2004, 22:291-311.
-
(2004)
J Oper Manage
, vol.22
, pp. 291-311
-
-
York, K.M.1
Miree, C.E.2
-
64
-
-
0039425596
-
Distinguishing adoption and entrenchment of management practices: a framework for analysis
-
Zeitz G., Mittal V., McAulay B. Distinguishing adoption and entrenchment of management practices: a framework for analysis. Organ Stud 1999, 20(5):741-776.
-
(1999)
Organ Stud
, vol.20
, Issue.5
, pp. 741-776
-
-
Zeitz, G.1
Mittal, V.2
McAulay, B.3
-
65
-
-
0033900108
-
Multi-factor performance measure model with an application to Fortune 500 companies
-
Zhu J. Multi-factor performance measure model with an application to Fortune 500 companies. Eur J Oper Res 2000, 123(1):105-124.
-
(2000)
Eur J Oper Res
, vol.123
, Issue.1
, pp. 105-124
-
-
Zhu, J.1
|