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Volumn 64, Issue 8, 2011, Pages 830-838

TQM and performance: Is the relationship so obvious?

Author keywords

Institutional theory; Performance; Systemic approach; Total quality management

Indexed keywords


EID: 79956257398     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2010.10.002     Document Type: Article
Times cited : (103)

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