메뉴 건너뛰기




Volumn 16, Issue 3, 2011, Pages 194-201

Processes, episodes and events in health service supply chains

Author keywords

Health care; Operations management; Process management; Supply chain management

Indexed keywords


EID: 79955589598     PISSN: 13598546     EISSN: None     Source Type: Journal    
DOI: 10.1108/13598541111127182     Document Type: Review
Times cited : (52)

References (45)
  • 1
    • 46049090761 scopus 로고    scopus 로고
    • Service blueprinting: A paractical technique for service innovation
    • Bitner, M.J., Ostrom, A.L. and Morgan, F.N. (2008), "Service blueprinting: a paractical technique for service innovation" in California Management Review, Vol. 50, No. 3, pp. 66-94.
    • (2008) California Management Review , vol.50 , Issue.3 , pp. 66-94
    • Bitner, M.J.1    Ostrom, A.L.2    Morgan, F.N.3
  • 3
    • 0031227280 scopus 로고    scopus 로고
    • That pioneer spirit: Implementing clinical episodes of care in an imperfect world
    • Brailer, D.J. and Hacket, T. (1997), "That pioneer spirit: implementing clinical episodes of care in an imperfect world" in Health Systems Review, Vol. 30, No. 5, p. 26.
    • (1997) Health Systems Review , vol.30 , Issue.5 , pp. 26
    • Brailer, D.J.1    Hacket, T.2
  • 6
    • 0012044130 scopus 로고    scopus 로고
    • Organizational capabilities and learning in complex product systems: Towards repeatable solutions
    • Davies, A. and Brady, T. (2000), "Organizational capabilities and learning in complex product systems: towards repeatable solutions" in Research Policy, Vol. 29, Nos 7-8, pp. 931-53.
    • (2000) Research Policy , vol.29 , Issue.7-8 , pp. 931-953
    • Davies, A.1    Brady, T.2
  • 12
    • 46349107090 scopus 로고    scopus 로고
    • Service logic revisited: Who creates value? And who co-creates?
    • Grönroos, C. (2008), "Service logic revisited: who creates value? And who co-creates?" in European Business Review, Vol. 20, No. 4, pp. 298-314.
    • (2008) European Business Review , vol.20 , Issue.4 , pp. 298-314
    • Grönroos, C.1
  • 19
    • 0043173630 scopus 로고    scopus 로고
    • The quality of standard, routine, and non-routine processes
    • Lillrank, P. (2003), "The quality of standard, routine, and non-routine processes" in Organization Studies, Vol. 24, No. 2, pp. 215-33.
    • (2003) Organization Studies , vol.24 , Issue.2 , pp. 215-233
    • Lillrank, P.1
  • 20
    • 57149125681 scopus 로고    scopus 로고
    • Determination of business process types founded in transformation and coordination
    • Lind, M. (2006), "Determination of business process types founded in transformation and coordination" in Systems, Signs and Actions, Vol. 2, No. 1, pp. 60-81.
    • (2006) Systems, Signs and Actions , vol.2 , Issue.1 , pp. 60-81
    • Lind, M.1
  • 24
    • 0043193460 scopus 로고
    • Designing managerial and professional work for high performance: A sociotechnical approach
    • Spring
    • Pava, C.H.P. (1983), "Designing managerial and professional work for high performance: a sociotechnical approach" in National Productivity Review, pp. 126-35, Spring.
    • (1983) National Productivity Review , pp. 126-135
    • Pava, C.H.P.1
  • 25
    • 33645450891 scopus 로고    scopus 로고
    • Time-based analysis of total costs of patient episodes: A case study of hip endoprosthesis
    • Peltokorpi, A. and Kujala, J. (2005), "Time-based analysis of total costs of patient episodes: a case study of hip endoprosthesis" in International Journal of Healthcare Quality Assurance, Vol. 19, No. 2, pp. 136-45.
    • (2005) International Journal of Healthcare Quality Assurance , vol.19 , Issue.2 , pp. 136-145
    • Peltokorpi, A.1    Kujala, J.2
  • 28
    • 18844407141 scopus 로고
    • Organizational routines as grammars of action
    • Pentland, B.T. and Rueter, H.H. (1994), "Organizational routines as grammars of action" in Administrative Science Quarterly, Vol. 39, No. 3, pp. 484-510.
    • (1994) Administrative Science Quarterly , vol.39 , Issue.3 , pp. 484-510
    • Pentland, B.T.1    Rueter, H.H.2
  • 31
    • 33746149363 scopus 로고    scopus 로고
    • Foundations and implications of a proposed unified theory of services
    • Sampson, S.E. and Froehle, C.M. (2006), "Foundations and implications of a proposed unified theory of services" in Production and Operations Management, Vol. 15, No. 2, pp. 329-43.
    • (2006) Production and Operations Management , vol.15 , Issue.2 , pp. 329-343
    • Sampson, S.E.1    Froehle, C.M.2
  • 32
    • 84986065157 scopus 로고    scopus 로고
    • Business process development in project-based industry
    • Sandhu, A.A. and Gunasekaran, A. (2004), "Business process development in project-based industry" in Business Process Management Journal, Vol. 10, No. 6, pp. 673-90.
    • (2004) Business Process Management Journal , vol.10 , Issue.6 , pp. 673-690
    • Sandhu, A.A.1    Gunasekaran, A.2
  • 34
    • 0000426487 scopus 로고
    • Designing services that deliver
    • January-February
    • Shostack, L. (1985), "Designing services that deliver" in Harvard Business Review, pp. 34-43, January-February.
    • (1985) Harvard Business Review , pp. 34-43
    • Shostack, L.1
  • 39
    • 23044493166 scopus 로고    scopus 로고
    • Use of anesthesia induction rooms can increase the number of urgent orthopedic cases completed within 7 hours
    • Torkki, P.M., Marjamaa, R.A., Torkki, M.I., Kallio, P.E. and Kirvelä, O.A. (2005), "Use of anesthesia induction rooms can increase the number of urgent orthopedic cases completed within 7 hours" in Anesthesiology, Vol. 103, No. 2, pp. 401-5.
    • (2005) Anesthesiology , vol.103 , Issue.2 , pp. 401-405
    • Torkki, P.M.1    Marjamaa, R.A.2    Torkki, M.I.3    Kallio, P.E.4    Kirvelä, O.A.5
  • 40
    • 1642587247 scopus 로고    scopus 로고
    • Evolving to a new dominant logic for marketing
    • Vargo, S.L. and Lusch, R.F. (2004), "Evolving to a new dominant logic for marketing" in Journal of Marketing, Vol. 68, pp. 1-17.
    • (2004) Journal of Marketing , vol.68 , pp. 1-17
    • Vargo, S.L.1    Lusch, R.F.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.