Health operations management: Basic concepts and approaches

Health Operations Management: Patient Flow Logistics in Health Care

Volumn , Issue , 2005, Pages 39-50

  Vissers, Jan ^a,b,c   Beech, Roger ^d,e  

^a ERASMUS MEDICAL CENTER   (Netherlands)

^b EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

^c Prismant Health Care and Advise Institute   (Netherlands)

^d KEELE UNIVERSITY   (United Kingdom)

^e Central Cheshire PCT ^*  (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77952496073     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203356791     Document Type: Chapter

References (8)

1. Lillrank P. and M. Liukko Standard, routine and non-routine processes in health care. International Journal of Quality Assurance, 17(1), 2004, 39-46.
2. Meredith J.R. and S.M. Shafer. Operations Management for MBAs. New York and elsewhere:John Wiley & Sons, Inc. Second edition, 2002.
3. NHS Modernisation Agency. Improvement Leaders' Guides (series 1, guide 1). Process mapping, analysis and redesign, 2002. Ipswich: Ancient House Printing Group.
4. NHS Modernisation Agency.Improvement Leaders' Guides (series 1, guide 2). Matching capacity and demand, 2002. Ipswich: Ancient House Printing Group.
5. NHS Modernisation Agency. Improvement Leaders' Guides (series 1, guide 3). Measurement for improvement, 2002. Ipswich: Ancient House Printing Group.
6. Ploman M.P. Choosing a patient classification system to describe the hospital product. Hospital and Health Services Administration, 30, 1985, 106-117.
7. Plsek P.E. Systematic design of health care processes. Quality in Health Care, 6, 1997, 40-48.
8. Vissers J.M.H. Health care management modeling: a process perspective. Health Care Management Science 1(2), 1998, 77-85.