Does the look matter? The impact of casino servicescape on gaming customer satisfaction, intention to revisit, and desire to stay

International Journal of Hospitality Management

Volumn 30, Issue 3, 2011, Pages 558-567

  Lam, Long W ^a   Chan, Ka Wai ^a   Fong, Davis ^a   Lo, Freda ^a  

^a UNIVERSITY OF MACAU   (Macao)

Author keywords

Casinos; Gaming; Macau; Servicescape

Indexed keywords

EID: 79955163660     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2010.10.003     Document Type: Article

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