The collective impact of service workers and servicescape on the corporate image formation

International Journal of Hospitality Management

Volumn 25, Issue 2, 2006, Pages 227-244

  Nguyen, Nha ^a  

^a UNIVERSITÉ DE MONCTON   (Canada)

Author keywords

Corporate image; Service workers; Servicescape; Tourism and hospitality services

Indexed keywords

EID: 33745368935     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2005.06.001     Document Type: Article

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