Online university students' satisfaction and persistence: Examining perceived level of presence, usefulness and ease of use as predictors in a structural model

Computers and Education

Volumn 57, Issue 2, 2011, Pages 1654-1664

  Joo, Young Ju ^a   Lim, Kyu Yon ^b   Kim, Eun Kyung ^a  

^a Ewha Womans University   (South Korea)

^b Ajou University   (South Korea)

Author keywords

Distance education and telelearning; Learning communities; Post secondary education

Indexed keywords

COGNITIVE PRESENCE; CRITICAL SUCCESS FACTOR; DISTANCE EDUCATION AND TELE-LEARNING; EASE OF USE; LEARNING COMMUNITIES; ONLINE LEARNING; ONLINE SURVEYS; PERCEIVED USEFULNESS; POSTSECONDARY EDUCATION; SOCIAL PRESENCE; SOUTH KOREA; STRUCTURAL EQUATION MODELING; STRUCTURAL MODELS; STRUCTURAL RELATIONSHIP; TEACHING AND LEARNING; TEACHING AND LEARNING STRATEGY; TEACHING PRESENCE; UNIVERSITY ENVIRONMENT; UNIVERSITY STUDENTS;

EDUCATION COMPUTING; LEARNING SYSTEMS; MODEL STRUCTURES; SURVEYS;

E-LEARNING;

EID: 79953750295     PISSN: 03601315     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.compedu.2011.02.008     Document Type: Article

References (45)

1. T. Anderson, L. Rourke, D.R. Garrison, and W. Archer Assessing teaching presence in a computing conferencing context Journal of Asynchronous Learning Networks 5 2 2001 2 17
2. J.B. Arbaugh, M. Cleveland-Innes, S.R. Diaz, D.R. Garrison, P. Ice, J.C. Richardson, and K.P. Swan Developing a community of inquiry instrument: testing a measure of the community of inquiry framework using a multi-institutional sample Internet and Higher Education 11 2008 133 136
3. F. Biocca Can we resolve the book, the physical reality, and the dream state problems? 2003 EU Presence Research Conference Venice, Italy http://www.mindlab.org/images/d/DOC705.pdf Retrieved from
4. C.M. Chiu, M.H. Hsu, S.Y. Sun, T.C. Lin, and P.C. Sun Usability, quality, value and e-learning continuance decisions Computers & Education 45 2005 399 416
5. F.D. Davis Perceived usefulness, perceived ease of use and user acceptance of information technology MIS Quarterly 13 3 1989 319 340
6. D.R. Garrison Online community of inquiry review: social, cognitive, and teaching presence issues Journal of Asynchronous Learning Networks 11 1 2007 61 72
7. D.R. Garrison, and T. Anderson E-learning in the 21st century: A framework for research and practice 2003 Routledge/Falmer London
8. D.R. Garrison, T. Anderson, and W. Archer Critical thinking and computer conferencing: a model and tool to assess cognitive presence American Journal of Distance Education 15 1 2001 7 23
9. D.R. Garrison, and J.B. Arbaugh Researching the community of inquiry framework: review, issues, and future directions Internet and Higher Education 10 3 2007 157 172 (Pubitemid 47361901)
10. D.R. Garrison, and M. Cleveland-Innes Facilitating cognitive presence in online learning: interaction is not enough The American Journal of Distance Education 19 3 2005 133 148
11. D.R. Garrison, M. Cleveland-Innes, and T. Fung Student role adjustment in online communities of inquiry: model and instrument validation Journal of Asynchronous Learning Networks 8 2 2004 61 74 (Pubitemid 38818766)
12. D.R. Garrison, M. Cleveland-Innes, and T.S. Fung Exploring causal relationships among teaching, cognitive and social presence: student perceptions of the community of inquiry framework Internet and Higher Education 13 2010 31 36
13. C.N. Gunawardena, and F.J. Zittle Social presence as a predictor of satisfaction within a computer-mediated conferencing environment American Journal of Distance Education 11 3 1997 8 26
14. J.F. Hair, R.E. Anderson, R.L. Tatham, and W.C. Black Multivariate data analysis with readings 1992 MacMillan New York
15. R.D. Johnson, S. Hornik, and E. Salas An empirical examination of factors contributing to the creation of successful e-learning environments International Journal of Human-Computer Studies 66 2008 356 369
16. Y.J. Joo, E.K. Kim, and S.Y. Park The structural relationship among cognitive presence, flow and learning outcome in corporate cyber education The Journal of Educational Information and Media 15 3 2009 21 38
17. Kim J. S. (2009). The structural relationship between presence and the effectiveness of e-learning in the corporate setting. Unpublished doctoral dissertation, Ewha Womans University.
18. J.M. Kishton, and K.F. Widamn Unidimensional versus domain representative parceling of questionnaire items: an empirical example Educational and Psychological Measurement 54 1994 757 765
19. R.B. Kline Principles and practice of structural equation modeling 2nd ed. 2005 Guilford Press New York
20. I.S. Ko, S.J. Choi, and K.H. Jung Exploring the factors affecting the learner commitment and learning effects in the web-based distance education systems The Journal of Korea Internet Electronic Commerce Association 6 1 2006 83 108
21. Lee, I., Suh, S., & Kim, J. (2009). Research on the admission quota policy at cyber universities. (A white paper from the Korea Education Research Information Service).
22. M. Martinez High attrition rates in e-Learning: challenges, predictors, and solutions The E-Learning Developer' Journal 2003 1 8
23. P.C. Morgan Adult learner satisfaction with web-based noncredit workforce training 2007 Doctoral Dissertation of University of North Texas
24. T. Müller Persistence of women in online degree completion programs International Review of Research in Open and Distance Learning 9 2 2008
25. A.G. Picciano Beyond student perceptions: issues of interaction, presence, and performance in an online course Journal of Asynchronous Learning Networks 6 1 2002 21 40
26. T. Raykov Estimation of congeneric scale reliability using covariance structure analysis with nonlinear constraints The British Journal of Mathematical and Statistical Psychology 54 2001 315 325
27. J.C. Richardson, and K.S. Swan Examining social presence in online courses in relation to students' perceived learning and satisfaction Journal of Asynchronous Learning Networks 7 1 2003 21 40
28. J.C. Roca, C.M. Chiu, and F.J. Martinez Understanding e-learning continuance intention: an extension of the technology acceptance model Human-Computer Studies 64 2008 683 696
29. L. Rourke, T. Anderson, D.R. Garrison, and W. Archer Assessing social presence in asynchronous text-based computer conferencing Journal of Distance Education 14 2 2001 51 70
30. D.A. Sass, and P.L. Smith The Effects of parceling unidimensional scales on structural parameter estimates in structural equation modeling Structural Equation Modeling 13 4 2006 566-486
31. P. Shea, and T. Bidjerano Community of inquiry as a theoretical framework to foster "epistemic engagement" and "cognitive presence" in online education Computers & Education 52 2009 543 553
32. P. Shea, C.S. Li, and A. Pickett A study of teaching presence and student sense of learning community in fully online and web-enhanced college course The Internet and Higher Education 9 3 2006 175 190 (Pubitemid 44307720)
33. P. Shea, A. Pickett, and W. Pelz A follow-up study of teaching presence in the online program Journal of Asynchronous Learning Networks 7 2 2003 61 80
34. P. Shea, and K. Swan Developing learning community in online asynchronous college courses: the role of teaching presence Journal of Asynchronous Learning Networks 9 4 2005
35. N. Shin Transactional presence as critical predictor of success in distance learning Distance Education 24 1 2003 48 58
36. N. Shin Online learner's 'flow' experience: an empirical study British Journal of Educational Technology 37 5 2006 705 720 (Pubitemid 44015166)
37. N.M. Shin, and J. Chan Direct and indirect effects of inline learning on distance education British Journal of Educational Technology 35 3 2004 275 288
38. M.E. Sobel Asymtotic intervals for indirect effect in sturctural equations models S. Leinhart, Sociological Methodology 1982 Jossey-Bass San Francisco 290 312
39. J. Steuer Defining virtual reality: dimensions determining telepresence Journal of Communication 42 4 1993 73 93
40. K. Swan, and L.F. Shih On the nature and development of social presence in online course discussions Journal of Asynchronous Learning Networks 9 2005 115 136
41. R. Thompson, D.W. Barclay, and C.A. Higgins The partial least squares approach to causal modeling: Personal Computer adoption and use as an illustration Techonology Studies: Special Issue on Research Methodology 2 2 1995 284 324
42. C. Tu, and M. McIsaac The relationship of social presence and interaction in online classes The American Journal of Distance Education 16 3 2002 131 150
43. R.M. Wallace Online learning in higher education: a review of research on interactions among teachers and students Education, Communication & Information 3 2 2003 241 280
44. J. Webster, and P. Hackley Teaching effectiveness in technology-mediated distance learning Academy of Management Journal 40 6 1997 1282 1309
45. B.G. Witmer, and M.J. Singer Measuring presence in virtual environments: a presence questionnaire MIT Press Journal 7 3 1998 225 240