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Volumn 38, Issue 8, 2011, Pages 10240-10251

Trust estimation in a virtual team: A decision support method

Author keywords

2 Tuple fuzzy linguistic representation model; Decision support; Multiattribute decision analysis (MADA); Trust estimation; Virtual team

Indexed keywords

DECISION SUPPORT; FUZZY LINGUISTICS; MULTI-ATTRIBUTE DECISION ANALYSIS; TRUST ESTIMATION; VIRTUAL TEAM;

EID: 79953684545     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2011.02.060     Document Type: Article
Times cited : (31)

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