The economics of service level engineering

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn , Issue , 2011, Pages

  Kieninger, Axel ^a   Westernhagen, Jens ^a   Satzger, Gerhard ^a  

^a KARLSRUHE INSTITUTE OF TECHNOLOGY   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

ASSOCIATED COSTS; BUSINESS CUSTOMERS; COST-EFFICIENT; DIFFERENT SERVICES; ECONOMIC CONDITION; GENERIC FRAMEWORKS; OPTIMIZATION PROBLEMS; PERFORMANCE METRICS; SERVICE COSTS; SERVICE LEVELS; SERVICE PROVIDER; SERVICE QUALITY; SERVICE SYSTEMS; TARGET VALUES;

QUALITY OF SERVICE; SYSTEMS SCIENCE;

ENGINEERING;

EID: 79952957000     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2011.407     Document Type: Conference Paper

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