A quantitative approach to IT investment allocation to improve business results

Proceedings - Seventh IEEE International Workshop on Policies for Distributed Systems and Networks, Policy 2006

Volumn 2006, Issue , 2006, Pages 87-95

  Moura, Antão ^a   Sauvé, Jacques ^a   Jornada, João ^b   Radziuk, Eduardo ^b  

^a FEDERAL UNIVERSITY OF CAMPINA GRANDE   (Brazil)

^b Hewlett Packard   (Brazil)

Author keywords

Financial management of IT services; Information technology infrastructure library; Policy based management; Service level agreements

Indexed keywords

ELECTRONIC COMMERCE; INVESTMENTS; PUBLIC POLICY; STRATEGIC PLANNING;

FINANCIAL MANAGEMENT OF IT SERVICES; INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY; POLICY-BASED MANAGEMENT; SERVICE LEVEL AGREEMENTS;

INFORMATION TECHNOLOGY;

EID: 33845421702     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/POLICY.2006.7     Document Type: Conference Paper

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