An introductory overview and survey of business-driven IT management

First IEEE/IFIP International Workshop on Business-Driven IT Management, BDIM 2006

Volumn 2006, Issue , 2006, Pages 1-10

  Sauvé, Jacques ^a   Moura, Antão ^a   Sampaio, Marcus ^a   Jornada, João ^b   Radziuk, Eduardo ^b  

^a FEDERAL UNIVERSITY OF CAMPINA GRANDE   (Brazil)

^b Hewlett Packard   (Brazil)

Author keywords

Automation; Business metrics; Business Driven IT Management (BDIM); Information Technology Infrastructure Library (ITIL); IT governance; Modeling; Performance evaluation

Indexed keywords

BUSINESS METRICS; BUSINESS-DRIVEN IT MANAGEMENT (BDIM); INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL); IT GOVERNANCE; PERFORMANCE EVALUATION;

ADMINISTRATIVE DATA PROCESSING; AUTOMATION; COMPUTER SIMULATION; DATA STRUCTURES; INFORMATION SERVICES; INFORMATION TECHNOLOGY;

INFORMATION MANAGEMENT;

EID: 33845254950     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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