메뉴 건너뛰기




Volumn 3, Issue , 2009, Pages 287-304

Distribution and determinants of patient satisfaction in oncology: A review of the literature

Author keywords

Determinants; Oncology; Patient satisfaction

Indexed keywords


EID: 79952537423     PISSN: None     EISSN: 1177889X     Source Type: Journal    
DOI: 10.2147/PPA.S6351     Document Type: Review
Times cited : (96)

References (63)
  • 1
    • 44449083562 scopus 로고    scopus 로고
    • Patient satisfaction in outpatient cancer care: A prospective survey using The PASQOC(R) questionnaire
    • Kleeberg UR, Feyer P, Gunther W, Behrens M. Patient satisfaction in outpatient cancer care: a prospective survey using The PASQOC(R) questionnaire. Support Care Cancer. 2008;16:947-954.
    • (2008) Support Care Cancer. , vol.16 , pp. 947-954
    • Kleeberg, U.R.1    Feyer, P.2    Gunther, W.3    Behrens, M.4
  • 2
    • 0031668134 scopus 로고    scopus 로고
    • The meaning of patient satisfaction: An explanation of high reported levels
    • Williams B, Coyle J, Healy D. The meaning of patient satisfaction: an explanation of high reported levels. Soc Sci Med. 1998;47:1351-1359.
    • (1998) Soc Sci Med. , vol.47 , pp. 1351-1359
    • Williams, B.1    Coyle, J.2    Healy, D.3
  • 3
    • 0033044426 scopus 로고    scopus 로고
    • Audio-taping the oncology treatment consultation: A literature review
    • McClement SE, Hack TF. Audio-taping the oncology treatment consultation: a literature review. Patient Educ Couns. 1999;36:229-238.
    • (1999) Patient Educ Couns. , vol.36 , pp. 229-238
    • McClement, S.E.1    Hack, T.F.2
  • 4
    • 0028469938 scopus 로고
    • Common psychiatric disorders in cancer patients. II. Anxiety and acute confusional states
    • Stiefel F, Razavi D. Common psychiatric disorders in cancer patients. II. Anxiety and acute confusional states. Support Care Cancer. 1994;2:233-237.
    • (1994) Support Care Cancer. , vol.2 , pp. 233-237
    • Stiefel, F.1    Razavi, D.2
  • 5
    • 0023433634 scopus 로고
    • Psychological distress among oncology outpatients. Prevalence and severity as measured with the Brief Symptom Inventory
    • Stefanek ME, Derogatis LP, Shaw A. Psychological distress among oncology outpatients. Prevalence and severity as measured with the Brief Symptom Inventory. Psychosomatics. 1987;28:530-539.
    • (1987) Psychosomatics. , vol.28 , pp. 530-539
    • Stefanek, M.E.1    Derogatis, L.P.2    Shaw, A.3
  • 6
    • 33750986785 scopus 로고    scopus 로고
    • Gynecologic oncology patients' satisfaction and symptom severity during palliative chemotherapy
    • von Gruenigen VE, Hutchins JR, Reidy AM, et al. Gynecologic oncology patients' satisfaction and symptom severity during palliative chemotherapy. Health Qual Life Outcomes. 2006;4:84.
    • (2006) Health Qual Life Outcomes. , vol.4 , pp. 84
    • von Gruenigen, V.E.1    Hutchins, J.R.2    Reidy, A.M.3
  • 7
    • 0031086231 scopus 로고    scopus 로고
    • Is it worth the wait? A survey of patients' satisfaction with an oncology outpatient clinic
    • Thomas S, Glynne-Jones R, Chait I. Is it worth the wait? A survey of patients' satisfaction with an oncology outpatient clinic. Eur J Cancer Care (Engl). 1997;6:50-58.
    • (1997) Eur J Cancer Care (Engl). , vol.6 , pp. 50-58
    • Thomas, S.1    Glynne-Jones, R.2    Chait, I.3
  • 8
    • 28844460433 scopus 로고    scopus 로고
    • Satisfaction surveys: Do we really need new questionnaires?
    • Apolone G, Mosconi P. Satisfaction surveys: do we really need new questionnaires? Int J Qual Health Care. 2005;17:463-464.
    • (2005) Int J Qual Health Care. , vol.17 , pp. 463-464
    • Apolone, G.1    Mosconi, P.2
  • 9
    • 0032867092 scopus 로고    scopus 로고
    • How valid and reliable are patient satisfaction data? An analysis of 195 studies
    • Sitzia J. How valid and reliable are patient satisfaction data? An analysis of 195 studies. Int J Qual Health Care. 1999;11:319-328.
    • (1999) Int J Qual Health Care. , vol.11 , pp. 319-328
    • Sitzia, J.1
  • 10
    • 0033581379 scopus 로고    scopus 로고
    • The increasing importance of patient surveys. Now that sound methods exist, patient surveys can facilitate improvement
    • Cleary PD. The increasing importance of patient surveys. Now that sound methods exist, patient surveys can facilitate improvement. BMJ. 1999;319:720-721.
    • (1999) BMJ. , vol.319 , pp. 720-721
    • Cleary, P.D.1
  • 11
    • 3843091573 scopus 로고    scopus 로고
    • Validation of the EORTC QLQSAT32 cancer inpatient satisfaction questionnaire by self-versus interviewassessment comparison
    • Bredart A, Mignot V, Rousseau A, et al. Validation of the EORTC QLQSAT32 cancer inpatient satisfaction questionnaire by self-versus interviewassessment comparison. Patient Educ Couns. 2004;54:207-212.
    • (2004) Patient Educ Couns. , vol.54 , pp. 207-212
    • Bredart, A.1    Mignot, V.2    Rousseau, A.3
  • 12
    • 18744415704 scopus 로고    scopus 로고
    • Patient satisfaction and quality of life in cancer outpatients: Results of the PASQOC study
    • Kleeberg UR, Tews JT, Ruprecht T, et al. Patient satisfaction and quality of life in cancer outpatients: results of the PASQOC study. Support Care Cancer. 2005;13:303-310.
    • (2005) Support Care Cancer. , vol.13 , pp. 303-310
    • Kleeberg, U.R.1    Tews, J.T.2    Ruprecht, T.3
  • 13
    • 53449089147 scopus 로고    scopus 로고
    • Cancer patients' satisfaction with care in traditional and innovative ambulatory oncology clinics
    • Groff SL, Carlson LE, Tsang K, Potter BJ. Cancer patients' satisfaction with care in traditional and innovative ambulatory oncology clinics. J Nurs Care Qual. 2008;23:251-257.
    • (2008) J Nurs Care Qual. , vol.23 , pp. 251-257
    • Groff, S.L.1    Carlson, L.E.2    Tsang, K.3    Potter, B.J.4
  • 14
    • 0038396067 scopus 로고    scopus 로고
    • Cancer patients' satisfaction with physicians: Princess Margaret Hospital Satisfaction with Doctor Questionnaire results
    • Landen CN Jr, Younger NO, Collins Sharp BA, Underwood PB. Cancer patients' satisfaction with physicians: Princess Margaret Hospital Satisfaction with Doctor Questionnaire results. Am J Obstet Gynecol. 2003;188:1177-1179.
    • (2003) Am J Obstet Gynecol. , vol.188 , pp. 1177-1179
    • Landen Jr., C.N.1    Younger, N.O.2    Collins Sharp, B.A.3    Underwood, P.B.4
  • 15
    • 44449126105 scopus 로고    scopus 로고
    • Frequency of side effects in outpatient cancer care and their influence on patient satisfaction-a prospective survey using the PASQOC(R) questionnaire
    • Feyer P, Kleeberg UR, Steingraber M, Gunther W, Behrens M. Frequency of side effects in outpatient cancer care and their influence on patient satisfaction-a prospective survey using the PASQOC(R) questionnaire. Support Care Cancer. 2008;16:567-575.
    • (2008) Support Care Cancer. , vol.16 , pp. 567-575
    • Feyer, P.1    Kleeberg, U.R.2    Steingraber, M.3    Gunther, W.4    Behrens, M.5
  • 16
  • 17
    • 2942522527 scopus 로고    scopus 로고
    • Assessment of satisfaction with care after inpatient treatment for oesophageal and gastric cancer
    • Kavadas V, Barham CP, Finch-Jones MD, et al. Assessment of satisfaction with care after inpatient treatment for oesophageal and gastric cancer. Br J Surg. 2004;91:719-723.
    • (2004) Br J Surg. , vol.91 , pp. 719-723
    • Kavadas, V.1    Barham, C.P.2    Finch-Jones, M.D.3
  • 18
    • 33746755284 scopus 로고    scopus 로고
    • Improvements in patient satisfaction at an outpatient clinic for patients with breast cancer
    • Bergenmar M, Nylen U, Lidbrink E, Bergh J, Brandberg Y. Improvements in patient satisfaction at an outpatient clinic for patients with breast cancer. Acta Oncol. 2006;45:550-558.
    • (2006) Acta Oncol. , vol.45 , pp. 550-558
    • Bergenmar, M.1    Nylen, U.2    Lidbrink, E.3    Bergh, J.4    Brandberg, Y.5
  • 19
    • 34547774684 scopus 로고    scopus 로고
    • Satisfaction with care among patients with non-metastatic breast cancer: Development and first steps of validation of the REPERES-60 questionnaire
    • Defossez G, Mathoulin-Pelissier S, Ingrand I, et al. Satisfaction with care among patients with non-metastatic breast cancer: development and first steps of validation of the REPERES-60 questionnaire. BMC Cancer. 2007;7:129.
    • (2007) BMC Cancer. , vol.7 , pp. 129
    • Defossez, G.1    Mathoulin-Pelissier, S.2    Ingrand, I.3
  • 20
    • 34247390577 scopus 로고    scopus 로고
    • How do patients with colorectal cancer perceive treatment and care compared with the treating health care professionals?
    • Mathiesen TP, Willaing I, Freil M, et al. How do patients with colorectal cancer perceive treatment and care compared with the treating health care professionals? Med Care. 2007;45:394-400.
    • (2007) Med Care. , vol.45 , pp. 394-400
    • Mathiesen, T.P.1    Willaing, I.2    Freil, M.3
  • 21
    • 46049119626 scopus 로고    scopus 로고
    • Hospital differences in patient satisfaction with care for breast, colorectal, lung and prostate cancers
    • Sherlaw-Johnson C, Datta P, McCarthy M. Hospital differences in patient satisfaction with care for breast, colorectal, lung and prostate cancers. Eur J Cancer. 2008;44(11):1559-1565.
    • (2008) Eur J Cancer. , vol.44 , Issue.11 , pp. 1559-1565
    • Sherlaw-Johnson, C.1    Datta, P.2    McCarthy, M.3
  • 23
    • 33646594743 scopus 로고    scopus 로고
    • Satisfaction with care: An independent outcome measure in surgical oncology
    • Avery KN, Metcalfe C, Nicklin J, et al. Satisfaction with care: an independent outcome measure in surgical oncology. Ann Surg Oncol. 2006;13:817-822.
    • (2006) Ann Surg Oncol. , vol.13 , pp. 817-822
    • Avery, K.N.1    Metcalfe, C.2    Nicklin, J.3
  • 24
    • 33644988560 scopus 로고    scopus 로고
    • Patients' satisfaction with a nurse-led oncology service
    • Egan M, Dowling M. Patients' satisfaction with a nurse-led oncology service. Br J Nurs. 2005;14:1112-1116.
    • (2005) Br J Nurs. , vol.14 , pp. 1112-1116
    • Egan, M.1    Dowling, M.2
  • 25
    • 4544328137 scopus 로고    scopus 로고
    • Identifying priority actions for improving patient satisfaction with outpatient cancer care
    • Gesell SB, Gregory N. Identifying priority actions for improving patient satisfaction with outpatient cancer care. J Nurs Care Qual. 2004;19:226-233.
    • (2004) J Nurs Care Qual. , vol.19 , pp. 226-233
    • Gesell, S.B.1    Gregory, N.2
  • 26
    • 0034864903 scopus 로고    scopus 로고
    • Assessment of quality of care in an oncology institute using information on patients' satisfaction
    • Bredart A, Razavi D, Robertson C, et al. Assessment of quality of care in an oncology institute using information on patients' satisfaction. Oncology. 2001;61:120-128.
    • (2001) Oncology. , vol.61 , pp. 120-128
    • Bredart, A.1    Razavi, D.2    Robertson, C.3
  • 28
    • 64249170128 scopus 로고    scopus 로고
    • Satisfaction of early breast cancer patients with discussions during initial oncology consultations with a medical oncologist
    • Brown RF, Hill C, Burant CJ, Siminoff LA. Satisfaction of early breast cancer patients with discussions during initial oncology consultations with a medical oncologist. Psychooncology. 2009;18:42-49.
    • (2009) Psychooncology. , vol.18 , pp. 42-49
    • Brown, R.F.1    Hill, C.2    Burant, C.J.3    Siminoff, L.A.4
  • 29
    • 33748646777 scopus 로고    scopus 로고
    • Patient satisfaction in radiation oncology
    • Zissiadis Y, Provis A, Harper E, et al. Patient satisfaction in radiation oncology. Australas Radiol. 2006;50:455-462.
    • (2006) Australas Radiol. , vol.50 , pp. 455-462
    • Zissiadis, Y.1    Provis, A.2    Harper, E.3
  • 30
    • 14644419004 scopus 로고    scopus 로고
    • Cancer patients' satisfaction with communication, information and quality of care in a UK region
    • Davidson R, Mills ME. Cancer patients' satisfaction with communication, information and quality of care in a UK region. Eur J Cancer Care (Engl). 2005;14:83-90.
    • (2005) Eur J Cancer Care (Engl). , vol.14 , pp. 83-90
    • Davidson, R.1    Mills, M.E.2
  • 31
    • 0037263957 scopus 로고    scopus 로고
    • Patients' satisfaction and importance ratings of quality in an outpatient oncology center
    • Gourdji I, McVey L, Loiselle C. Patients' satisfaction and importance ratings of quality in an outpatient oncology center. J Nurs Care Qual. 2003;18:43-55.
    • (2003) J Nurs Care Qual. , vol.18 , pp. 43-55
    • Gourdji, I.1    McVey, L.2    Loiselle, C.3
  • 32
    • 0041829007 scopus 로고    scopus 로고
    • An audit of patient satisfaction with a Neuro-Oncology clinic
    • McNamara S, Brown J. An audit of patient satisfaction with a Neuro-Oncology clinic. Eur J Oncol Nurs. 2003;7:200-203.
    • (2003) Eur J Oncol Nurs. , vol.7 , pp. 200-203
    • McNamara, S.1    Brown, J.2
  • 33
    • 34249814882 scopus 로고    scopus 로고
    • Does the service at a large oncologic out-patient clinic satisfy the patients' perceived need?
    • Fossa SD, Hjermstad MJ, Mork IH, Hjortdahl P. Does the service at a large oncologic out-patient clinic satisfy the patients' perceived need? Int J Health Care Qual Assur. 1996;9:24-29.
    • (1996) Int J Health Care Qual Assur. , vol.9 , pp. 24-29
    • Fossa, S.D.1    Hjermstad, M.J.2    Mork, I.H.3    Hjortdahl, P.4
  • 34
    • 0036280924 scopus 로고    scopus 로고
    • Physicianpatient communication and patient satisfaction in Japanese cancer consultations
    • Ishikawa H, Takayama T, Yamazaki Y, Seki Y, Katsumata N. Physicianpatient communication and patient satisfaction in Japanese cancer consultations. Soc Sci Med. 2002;55:301-311.
    • (2002) Soc Sci Med. , vol.55 , pp. 301-311
    • Ishikawa, H.1    Takayama, T.2    Yamazaki, Y.3    Seki, Y.4    Katsumata, N.5
  • 35
    • 15844388091 scopus 로고    scopus 로고
    • Real-time patient satisfaction survey and improvement process
    • Quinn GP, Jacobsen PB, Albrecht TL, et al. Real-time patient satisfaction survey and improvement process. Hosp Top. 2004;82:26-32.
    • (2004) Hosp Top. , vol.82 , pp. 26-32
    • Quinn, G.P.1    Jacobsen, P.B.2    Albrecht, T.L.3
  • 36
    • 1842470970 scopus 로고    scopus 로고
    • Patient satisfaction is rated higher by radiation oncology outpatients receiving nutrition intervention compared with usual care
    • Isenring E, Capra S, Bauer J. Patient satisfaction is rated higher by radiation oncology outpatients receiving nutrition intervention compared with usual care. J Hum Nutr Diet. 2004;17:145-152.
    • (2004) J Hum Nutr Diet. , vol.17 , pp. 145-152
    • Isenring, E.1    Capra, S.2    Bauer, J.3
  • 37
    • 0034918147 scopus 로고    scopus 로고
    • Satisfaction with routine follow-up visits to the physician-the needs of patients with breast cancer
    • Koinberg I, Holmberg L, Fridlund B. Satisfaction with routine follow-up visits to the physician-the needs of patients with breast cancer. Acta Oncol. 2001;40:454-459.
    • (2001) Acta Oncol. , vol.40 , pp. 454-459
    • Koinberg, I.1    Holmberg, L.2    Fridlund, B.3
  • 38
    • 0346993721 scopus 로고    scopus 로고
    • Evaluation of an oncology outpatient orientation program: Patient satisfaction and outcomes
    • Gallant MD, Coutts LM. Evaluation of an oncology outpatient orientation program: patient satisfaction and outcomes. Support Care Cancer. 2003;11:800-805.
    • (2003) Support Care Cancer. , vol.11 , pp. 800-805
    • Gallant, M.D.1    Coutts, L.M.2
  • 39
    • 0037259911 scopus 로고    scopus 로고
    • Patients' satisfaction ratings and their desire for care improvement across oncology settings from France, Italy, Poland and Sweden
    • Bredart A, Robertson C, Razavi D, et al. Patients' satisfaction ratings and their desire for care improvement across oncology settings from France, Italy, Poland and Sweden. Psychooncology. 2003;12:68-77.
    • (2003) Psychooncology. , vol.12 , pp. 68-77
    • Bredart, A.1    Robertson, C.2    Razavi, D.3
  • 40
    • 0034505114 scopus 로고    scopus 로고
    • The effect of timing of the provision of information on anxiety and satisfaction of cancer patients receiving radiotherapy
    • D' haese S, Vinh-Hung V, Bijdekerke P, et al. The effect of timing of the provision of information on anxiety and satisfaction of cancer patients receiving radiotherapy. J Cancer Educ. 2000;15:223-227.
    • (2000) J Cancer Educ. , vol.15 , pp. 223-227
    • D' haese, S.1    Vinh-Hung, V.2    Bijdekerke, P.3
  • 41
    • 0032870819 scopus 로고    scopus 로고
    • Comparison of breast cancer patient satisfaction with follow-up in primary care versus specialist care: Results from a randomized controlled trial
    • Grunfeld E, Fitzpatrick R, Mant D, et al. Comparison of breast cancer patient satisfaction with follow-up in primary care versus specialist care: results from a randomized controlled trial. Br J Gen Pract. 1999;49:705-710.
    • (1999) Br J Gen Pract. , vol.49 , pp. 705-710
    • Grunfeld, E.1    Fitzpatrick, R.2    Mant, D.3
  • 42
    • 33748117262 scopus 로고    scopus 로고
    • Factors that influence cancer patients' overall perceptions of the quality of care
    • Sandoval GA, Brown AD, Sullivan T, Green E. Factors that influence cancer patients' overall perceptions of the quality of care. Int J Qual Health Care. 2006;18:266-274.
    • (2006) Int J Qual Health Care. , vol.18 , pp. 266-274
    • Sandoval, G.A.1    Brown, A.D.2    Sullivan, T.3    Green, E.4
  • 43
    • 0035576505 scopus 로고    scopus 로고
    • Effects of information supply on satisfaction with information and quality of life in cancer patients receiving curative radiation therapy
    • Haggmark C, Bohman L, Ilmoni-Brandt K, et al. Effects of information supply on satisfaction with information and quality of life in cancer patients receiving curative radiation therapy. Patient Educ Couns. 2001;45:173-179.
    • (2001) Patient Educ Couns. , vol.45 , pp. 173-179
    • Haggmark, C.1    Bohman, L.2    Ilmoni-Brandt, K.3
  • 44
    • 0034284094 scopus 로고    scopus 로고
    • Doctor-patient communication and cancer patients' quality of life and satisfaction
    • Ong LM, Visser MR, Lammes FB, de Haes JC. Doctor-patient communication and cancer patients' quality of life and satisfaction. Patient Educ Couns. 2000;41:145-156.
    • (2000) Patient Educ Couns. , vol.41 , pp. 145-156
    • Ong, L.M.1    Visser, M.R.2    Lammes, F.B.3    de Haes, J.C.4
  • 45
    • 50349094567 scopus 로고    scopus 로고
    • Evaluation of the effect of care given by nursing students on oncology patients' satisfaction
    • Can G, Akin S, Aydiner A, Ozdilli K, Durna Z. Evaluation of the effect of care given by nursing students on oncology patients' satisfaction. Eur J Oncol Nurs. 2008;12:387-392.
    • (2008) Eur J Oncol Nurs. , vol.12 , pp. 387-392
    • Can, G.1    Akin, S.2    Aydiner, A.3    Ozdilli, K.4    Durna, Z.5
  • 46
    • 33846322251 scopus 로고    scopus 로고
    • Determinants of patient satisfaction in oncology settings from European and Asian countries: Preliminary results based on the EORTC IN-PATSAT32 questionnaire
    • Bredart A, Coens C, Aaronson N, et al. Determinants of patient satisfaction in oncology settings from European and Asian countries: preliminary results based on the EORTC IN-PATSAT32 questionnaire. Eur J Cancer. 2007;43:323-330.
    • (2007) Eur J Cancer. , vol.43 , pp. 323-330
    • Bredart, A.1    Coens, C.2    Aaronson, N.3
  • 47
    • 29844436622 scopus 로고    scopus 로고
    • Selecting predictors of cancer patients' overall perceptions of the quality of care received
    • Sandoval GA, Levinton C, Blackstien-Hirsch P, Brown AD. Selecting predictors of cancer patients' overall perceptions of the quality of care received. Ann Oncol. 2006;17:151-156.
    • (2006) Ann Oncol. , vol.17 , pp. 151-156
    • Sandoval, G.A.1    Levinton, C.2    Blackstien-Hirsch, P.3    Brown, A.D.4
  • 48
    • 19944398762 scopus 로고    scopus 로고
    • Psychometric assessment and application of a questionnaire measuring patient: Satisfaction with information on cancer treatment
    • Liekweg A, Eckhardt M, Taylor SC, Erdfelder E, Jaehde U. Psychometric assessment and application of a questionnaire measuring patient: satisfaction with information on cancer treatment. Pharm World Sci. 2005;27:96-103.
    • (2005) Pharm World Sci. , vol.27 , pp. 96-103
    • Liekweg, A.1    Eckhardt, M.2    Taylor, S.C.3    Erdfelder, E.4    Jaehde, U.5
  • 49
    • 0037393622 scopus 로고    scopus 로고
    • Patient care in multidisciplinary cancer clinics: Does attention to psychosocial needs predict patient satisfaction?
    • Walker MS, Ristvedt SL, Haughey BH. Patient care in multidisciplinary cancer clinics: does attention to psychosocial needs predict patient satisfaction? Psychooncology. 2003;12:291-300.
    • (2003) Psychooncology. , vol.12 , pp. 291-300
    • Walker, M.S.1    Ristvedt, S.L.2    Haughey, B.H.3
  • 50
    • 0242720753 scopus 로고    scopus 로고
    • Physician communication in different phases of a consultation at an oncology outpatient clinic related to patient satisfaction
    • Eide H, Graugaard P, Holgersen K, Finset A. Physician communication in different phases of a consultation at an oncology outpatient clinic related to patient satisfaction. Patient Educ Couns. 2003;51: 259-266.
    • (2003) Patient Educ Couns. , vol.51 , pp. 259-266
    • Eide, H.1    Graugaard, P.2    Holgersen, K.3    Finset, A.4
  • 51
    • 0033530398 scopus 로고    scopus 로고
    • Cross sectional survey of patients' satisfaction with information about cancer
    • Jones R, Pearson J, McGregor S, et al. Cross sectional survey of patients' satisfaction with information about cancer. BMJ. 1999;319: 1247-1248.
    • (1999) BMJ. , vol.319 , pp. 1247-1248
    • Jones, R.1    Pearson, J.2    McGregor, S.3
  • 52
    • 0025098259 scopus 로고
    • Physician behaviors, patient perceptions, and patient characteristics as predictors of satisfaction of hospitalized adult cancer patients
    • Blanchard CG, Labrecque MS, Ruckdeschel JC, Blanchard EB. Physician behaviors, patient perceptions, and patient characteristics as predictors of satisfaction of hospitalized adult cancer patients. Cancer. 1990;65:186-192.
    • (1990) Cancer. , vol.65 , pp. 186-192
    • Blanchard, C.G.1    Labrecque, M.S.2    Ruckdeschel, J.C.3    Blanchard, E.B.4
  • 53
    • 1642471720 scopus 로고    scopus 로고
    • Does tumor status influence cancer patients' satisfaction with the doctor-patient interaction?
    • Bitar R, Bezjak A, Mah K, et al. Does tumor status influence cancer patients' satisfaction with the doctor-patient interaction? Support Care Cancer. 2004;12:34-40.
    • (2004) Support Care Cancer. , vol.12 , pp. 34-40
    • Bitar, R.1    Bezjak, A.2    Mah, K.3
  • 54
    • 0022469157 scopus 로고
    • The impact of oncologists' behaviors on patient satisfaction with morning rounds
    • Blanchard CG, Ruckdeschel JC, Fletcher BA, Blanchard EB. The impact of oncologists' behaviors on patient satisfaction with morning rounds. Cancer. 1986;58:387-393.
    • (1986) Cancer. , vol.58 , pp. 387-393
    • Blanchard, C.G.1    Ruckdeschel, J.C.2    Fletcher, B.A.3    Blanchard, E.B.4
  • 55
    • 21344454878 scopus 로고    scopus 로고
    • Doctor-patient communication and satisfaction with care in oncology
    • Bredart A, Bouleuc C, Dolbeault S. Doctor-patient communication and satisfaction with care in oncology. Curr Opin Oncol. 2005;17: 351-354.
    • (2005) Curr Opin Oncol. , vol.17 , pp. 351-354
    • Bredart, A.1    Bouleuc, C.2    Dolbeault, S.3
  • 56
    • 3342981629 scopus 로고    scopus 로고
    • The impact of the perception of treatment choice on satisfaction with treatment, experienced chemotherapy burden and current quality of life
    • Jansen SJ, Otten W, van de Velde CJ, Nortier JW, Stiggelbout AM. The impact of the perception of treatment choice on satisfaction with treatment, experienced chemotherapy burden and current quality of life. Br J Cancer. 2004;91:56-61.
    • (2004) Br J Cancer. , vol.91 , pp. 56-61
    • Jansen, S.J.1    Otten, W.2    van de Velde, C.J.3    Nortier, J.W.4    Stiggelbout, A.M.5
  • 57
    • 0029034142 scopus 로고
    • The effect of preparatory patient education on the anxiety and satisfaction of cancer patients receiving radiation therapy
    • Poroch D. The effect of preparatory patient education on the anxiety and satisfaction of cancer patients receiving radiation therapy. Cancer Nurs. 1995;18:206-214.
    • (1995) Cancer Nurs. , vol.18 , pp. 206-214
    • Poroch, D.1
  • 58
    • 85044701014 scopus 로고    scopus 로고
    • The measurement of satisfaction with healthcare: Implications for practice from a systematic review of the literature
    • Crow R, Gage H, Hampson S, et al. The measurement of satisfaction with healthcare: implications for practice from a systematic review of the literature. Health Technol Assess. 2002;6:1-244.
    • (2002) Health Technol Assess. , vol.6 , pp. 1-244
    • Crow, R.1    Gage, H.2    Hampson, S.3
  • 59
    • 0033113914 scopus 로고    scopus 로고
    • Patient satisfaction: The indispensable outcome
    • Bolus R, Pitts J. Patient satisfaction: the indispensable outcome. Manag Care. 1999;8:24-28.
    • (1999) Manag Care. , vol.8 , pp. 24-28
    • Bolus, R.1    Pitts, J.2
  • 60
    • 0031066863 scopus 로고    scopus 로고
    • Patient satisfaction in a nurse-led rheumatology clinic
    • Hill J. Patient satisfaction in a nurse-led rheumatology clinic. J Adv Nurs. 1997;25:347-354.
    • (1997) J Adv Nurs. , vol.25 , pp. 347-354
    • Hill, J.1
  • 61
    • 1342345182 scopus 로고    scopus 로고
    • Measuring information strategies in oncology-developing an information satisfaction questionnaire
    • Thomas R, Kaminski E, Stanton E, Williams M. Measuring information strategies in oncology-developing an information satisfaction questionnaire. Eur J Cancer Care (Engl). 2004;13:65-70.
    • (2004) Eur J Cancer Care (Engl). , vol.13 , pp. 65-70
    • Thomas, R.1    Kaminski, E.2    Stanton, E.3    Williams, M.4
  • 62
    • 0038029684 scopus 로고    scopus 로고
    • Patients' views of cancer services: Development of a questionnaire for accreditation
    • Cheater FM, Preston C, Wynn A, Hearnshaw H, Baker R. Patients' views of cancer services: development of a questionnaire for accreditation. Eur J Oncol Nurs. 1999;3:72-82.
    • (1999) Eur J Oncol Nurs. , vol.3 , pp. 72-82
    • Cheater, F.M.1    Preston, C.2    Wynn, A.3    Hearnshaw, H.4    Baker, R.5
  • 63
    • 0027565952 scopus 로고
    • Physicians' liking for their patients: More evidence for the role of affect in medical care
    • Hall JA, Epstein AM, DeCiantis ML, McNeil BJ. Physicians' liking for their patients: more evidence for the role of affect in medical care. Health Psychol. 1993;12:140-146.
    • (1993) Health Psychol. , vol.12 , pp. 140-146
    • Hall, J.A.1    Epstein, A.M.2    DeCiantis, M.L.3    McNeil, B.J.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.