How do patients with colorectal cancer perceive treatment and care compared with the treating health care professionals?

Medical Care

Volumn 45, Issue 5, 2007, Pages 394-400

  Mathiesen, Tanja Pagh ^a   Willaing, Ingrid ^a   Freil, Morten ^a   Jørgensen, Torben ^a   Andreasen, Anne Helms ^a   Ladelund, Steen ^a   Harling, Henrik ^b  

^a GLOSTRUP UNIVERSITY HOSPITAL   (Denmark)

^b BISPEBJERG HOSPITAL   (Denmark)

Author keywords

Nurse patient relations; Patient satisfaction; Physician patient relations; Professional patient relations; Quality of health care

Indexed keywords

AGED; ARTICLE; COLORECTAL TUMOR; COMPARATIVE STUDY; DENMARK; EPIDEMIOLOGY; FEMALE; HEALTH CARE QUALITY; HEALTH PERSONNEL ATTITUDE; HUMAN; INFORMATION PROCESSING; INTERVIEW; MALE; MIDDLE AGED; PATIENT SATISFACTION; PROSPECTIVE STUDY;

AGED; ATTITUDE OF HEALTH PERSONNEL; COLORECTAL NEOPLASMS; DENMARK; FEMALE; FOCUS GROUPS; HEALTH CARE SURVEYS; HUMANS; INTERVIEWS; MALE; MIDDLE AGED; PATIENT SATISFACTION; PROSPECTIVE STUDIES; QUALITY OF HEALTH CARE;

EID: 34247390577     PISSN: 00257079     EISSN: None     Source Type: Journal    
DOI: 10.1097/01.mlr.0000254570.72414.be     Document Type: Article

References (34)

1. Newsome PR, Wright GH. A review of patient satisfaction: 1. Concepts of satisfaction. Br Dent J. 1999;186:161-165.
2. Mirvis DM. Patient satisfaction: can patients evaluate the quality of health care? Tennessee Med. 1998;91:277-279.
3. Donabedian A. Quality assurance in health care: consumers' role. Qual Health Care. 1992;1:247-251.
4. Palmer RH, Donabedian A, Povar G. Striving for Quality in Health Care. Ann Arbor, MI: Health Administration Press; 1991:61-62, 94-95.
5. Donabedian A. The quality of care. How can it be assessed? JAMA. 1988;260:1743-1748.
6. Jackson JL. Patient satisfaction and luality of care. Mil Med. 1997;162:273-277.
7. Hall JA, Dornan MC. What patients like about their medical care and how often they are asked: a meta-analysis of the satisfaction literature. Soc Sci Med. 1988;27:935-939.
8. Ben-Sira Z. The function of the professional's affective behavior in client satisfaction: a revised approach to social interaction theory. J Health Soc Behav. 1976;17:3-11.
9. McKinley RK, Manku-Scott T, Hastings AM, et al. Reliability and validity of a new measure of patient satisfaction with out of hours primary medical care in the United Kingdom: development of a patient questionnaire. BMJ. 1997;314:193-198.
10. Nickelsen TN, Jørgensen T, Kronborg O. Thirty-day mortality after surgery for colorectal cancer in Denmark. Colorectal Dis. 2005;7:500-506.
11. Cicchetti DV, Allison T. A new procedure for assessing reliability of scoring EEG sleep recordings. Am J EEG Technol. 1971;11:101-109.
12. Sackett DL, Haynes RB, Guyatt GH, et al. Clinical Epidemiology: a Basic Science for Clinical Medicine. 2nd ed. Boston, MA: Little, Brown; 1991:30.
13. McNemar Q. Note on the sampling error of the difference between correlated proportions or percentages. Psychometrika. 1947;12:153-157.
14. Stuart AA. A test for homogeneity of the marginal distributions in a two-way classification. Biometrika. 1955;42:412-416.
15. Maxwell AE. Comparing the classification of subjects by two independent judges. Br J Psychiatry. 1970;116:651-655.
16. SAS version 9.1.3. Cary, NC: SAS Institute.
17. R Development Core Team. R: A Language and Environment for Statistical Computing. R Vienna: Foundation for Statistical Computing; 2004.
18. Kaplan SH, Ware JE. The patient's role in health care and quality assessment. In: Goldfield N, Nash DB, eds. Providing Quality Care. The Challenge to Clinicians. Philadelphia, PA: American College of Physicians; 1989:36-37.
19. Lerner EB, Jehle DV, Janicke DM, et al. Medical communiation: do our patients understand? Am J Emerg Med. 2000;18:764-766.
20. Chapman K, Abraham C, Jenkins V, et al. Lay understanding of terms used in cancer consultations. Psychooncology. 2003;12:557-566.
21. Hadlow J, Pitts M. The understanding of common health terms by doctors, nurses and patients. Soc Sci Med. 1991;32:193-196.
22. [see comment in Soc Sci Med. 1992:34:339].
23. Miles BJ, Giesler B, Kattan MW. Recall and attitudes in patients with prostate cancer. Urology. 1999;53:169-174.
24. Keating NL, Weeks JC, Borbas C, et al. Treatment of early state breast cancer: do surgeons and patients agree regarding whether treatment alternatives were discussed? Breast Cancer Res Treat. 2003;79:225-231.
25. Montgomery C, Lydon A, Lloyd K. Psychological distress among cancer patients and informed consent. J Psychosom Res. 1999;46:241-245.
26. Idvall E, Hamrin E, Sjöström B, et al. Patient and nurse assessment of quality of care in postoperative pain management. Qual Saf Health Care. 2002;11:327-334.
27. Field L. Are nurses still underestimating patients' pain postoperatively? Br J Nurs. 1996;5:778-784.
28. Bowman JM. Perception of surgical pain by nurses and patients. Clin Nurs Res. 1994;3:69-76.
29. Hovi SL, Lauri S. Patients' and nurses' assessment of cancer pain. Eur J Cancer Care. 1999;8:213-219.
30. Marquie L, Raufaste E, Lauque D, et al. Pain rating by patients and physicians: evidence of systematic miscalibration. Pain. 2003;102:289-296.
31. Mrozek JE, Werner JS. Nurses' attitudes toward pain, pain assessment and pain management practices in long-term care facilities. Pain Manag Nurs. 2001;2:154-162.
32. Scott IE. Effectiveness of documented assessment of postoperative pain. BrJ Nurs. 1994;3:494-501.
33. Sjoling M, Nordahl G, Olofsson N, et al. The impact of preoperative information on state anxiety, postoperative pain and satisfaction with pain management. Patient Educ Couns. 2003;51:169-176.
34. Goode D, Rowe K. Perceptions and experiences of primary nursing in an ICU: a combined methods approach. Intensive Crit Care Nurs. 2001;17:294-303.