Identifying priority actions for improving patient satisfaction with outpatient cancer care

Journal of Nursing Care Quality

Volumn 19, Issue 3, 2004, Pages 226-233

  Gesell, Sabina B ^a   Gregory, Nancy ^a  

^a Press Ganey Associates Incorporated   (United States)

Author keywords

Cancer care facility; Hospital, oncology services; Outpatients; Patient satisfaction

Indexed keywords

ADULT; AGED; ARTICLE; CANCER CENTER; CONTROLLED STUDY; FAMILY; FEMALE; HEALTH CARE PERSONNEL; HUMAN; MAJOR CLINICAL STUDY; MALE; OUTPATIENT CARE; PATIENT SATISFACTION; PHYSICIAN; AMBULATORY CARE; EPIDEMIOLOGY; HEALTH CARE DELIVERY; HEALTH CARE PLANNING; HEALTH CARE QUALITY; HEALTH PERSONNEL ATTITUDE; HOSPITAL MANAGEMENT; NEEDS ASSESSMENT; NEOPLASM; ORGANIZATION AND MANAGEMENT; OUTPATIENT DEPARTMENT; PATIENT CARE; PATIENT EDUCATION; PSYCHOLOGICAL ASPECT; QUESTIONNAIRE; STANDARD; TIME; TOTAL QUALITY MANAGEMENT; UNITED STATES;

AMBULATORY CARE; APPOINTMENTS AND SCHEDULES; ATTITUDE OF HEALTH PERSONNEL; CANCER CARE FACILITIES; CONTINUITY OF PATIENT CARE; FAMILY; HEALTH CARE SURVEYS; HEALTH PRIORITIES; HEALTH SERVICES ACCESSIBILITY; HUMANS; NEEDS ASSESSMENT; NEOPLASMS; OUTPATIENT CLINICS, HOSPITAL; PATIENT EDUCATION; PATIENT SATISFACTION; QUALITY OF HEALTH CARE; QUESTIONNAIRES; TIME FACTORS; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 4544328137     PISSN: 10573631     EISSN: None     Source Type: Journal    
DOI: 10.1097/00001786-200407000-00009     Document Type: Article

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