Patients' Satisfaction and Importance Ratings of Quality in an Outpatient Oncology Center

Journal of Nursing Care Quality

Volumn 18, Issue 1, 2003, Pages 43-55

  Gourdji, Iris ^a   McVey, Lynne ^b   Loiselle, Carmen ^c  

^a MCGILL UNIVERSITY   (Canada)

^b MCGILL UNIVERSITY   (Canada)

^c MONTREAL GENERAL HOSPITAL   (Canada)

Author keywords

Cancer patients; Outpatient service; Patient satisfaction; Quality improvement; Survey

Indexed keywords

ARTICLE; CANADA; CANCER CENTER; CROSS-SECTIONAL STUDY; HOSPITAL MANAGEMENT; HUMAN; METHODOLOGY; OUTPATIENT DEPARTMENT; PATIENT SATISFACTION; STANDARD; TOTAL QUALITY MANAGEMENT;

APPOINTMENTS AND SCHEDULES; CANCER CARE FACILITIES; CROSS-SECTIONAL STUDIES; HUMANS; ONCOLOGY SERVICE, HOSPITAL; OUTPATIENT CLINICS, HOSPITAL; PATIENT SATISFACTION; QUEBEC; TOTAL QUALITY MANAGEMENT;

EID: 0037263957     PISSN: 10573631     EISSN: 15505065     Source Type: Journal    
DOI: 10.1097/00001786-200301000-00007     Document Type: Article

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