Real-time patient satisfaction survey and improvement process.

Hospital topics

Volumn 82, Issue 3, 2004, Pages 26-32

  Quinn, Gwendolyn P ^a   Jacobsen, Paul B ^a   Albrecht, Terrance L ^a   Ellison, Bethany A Bell ^a   Newman, Nancy W ^a   Bell, Miriam ^a   Ruckdeschel, John C ^a  

^a UNIVERSITY OF SOUTH FLORIDA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CANCER CENTER; HEALTH SERVICES RESEARCH; HUMAN; INFORMATION PROCESSING; METHODOLOGY; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; STANDARD; TOTAL QUALITY MANAGEMENT; UNITED STATES;

CANCER CARE FACILITIES; DATA COLLECTION; FLORIDA; HUMANS; ORGANIZATIONAL CASE STUDIES; PATIENT SATISFACTION; TOTAL QUALITY MANAGEMENT;

EID: 15844388091     PISSN: 00185868     EISSN: None     Source Type: Journal    
DOI: 10.3200/HTPS.82.3.26-32     Document Type: Article

References (0)