Improving selection interviews with structure: Organisations' use of "behavioural" interviews

Personnel Review

Volumn 30, Issue 1, 2001, Pages 81-101

  Barclay, Jean M ^a  

^a GLASGOW CALEDONIAN UNIVERSITY   (United Kingdom)

Author keywords

Competencies; Employee selection; Interviews; United Kingdom

Indexed keywords

EID: 1842637404     PISSN: 00483486     EISSN: None     Source Type: Journal    
DOI: 10.1108/00483480110380154     Document Type: Article

References (32)

1. Anderson, N. and Shackleton, V. (1993), Successful Selection Interviewing, Blackwell, Oxford.
2. Anderson, N. R. (1992), "Eight decades of employment interview research: a retrospective meta-review and prospective commentary", European Work and Organisational Psychologist, Vol. 2 No. 1, pp. 1-32.
3. Barclay, J.M. (1999), "Employee selection: a question of structure", Personnel Review, Vol. 28 No. 1/2, pp. 134-51.
4. Campion, M.A., Campion, J.E. and Hudson, J.P. (1994), "Structured interviewing: a note on incremental validity and alternative question types", Journal of Applied Psychology, Vol. 79, No. 6, pp. 998-1002.
5. Campion, M.A., Palmer, D.K. and Campion, J.E. (1997), "A review of structure in the selection interview", Personnel Psychology, Vol 50 No. 3, pp. 655-702.
6. Cooper, D. and Robertson, I.T. (1995), The Psychology of Personnel Selection, Routledge, London.
7. Cronshaw, S.F. and Wiesner, W.H. (1989), "The validity of the employment interview: models for research and practice", in Eder, R.W. and Ferris, G.R. (Eds), The Employment Interview, Sage, Newbury Park, CA.
8. Di Milia, L. and Gorodecki, M. (1997), "Some factors explaining the reliability of a structured interview system at a work site", International Journal of Selection and Assessment, Vol. 5 No. 4, October, pp. 193-9.
9. Goodale, J.G. (1989), "Effective employment interviewing" in Eder, R.W. and Ferris, G.R. (Eds), The Employment Interview: Theory, Research and Practice, Sage, London.
10. Green P.C., Alter, P. and Carr, A.F. (1993), "Development of standard anchors for scoring generic past-behaviour questions in structured interviews", International Journal of Selection and Assessment, Vol. 1 No. 4, October, pp. 203-12.
11. Harris, M.M. (1989), "Reconsidering the employment interview: a review of recent literature and suggestions for future research", Personnel Psychology, Vol. 42, pp. 691-726.
12. Iles, P.A. and Robertson, I.T. (1989), "The impact of personnel selection procedures on candidates", in Herriot, P. (Ed.), Selection and Assessment in Organisations, John Wiley & Sons, Chichester.
13. Janz, T. (1982), "Initial comparisons of patterned behaviour description interviews versus unstructured interviews", Journal of Applied Psychology, Vol. 67 No. 5, pp. 577-80.
14. Latham, G.P. and Saari, L.M. (1984), "Do people do what they say? Further studies on the situational interview", Journal of Applied Psychology, Vol. 69, pp. 569-73.
15. Locke, E.A. and Latham, G.P. (1984), Goal Setting: a Motivational Technique that Works, Prentice-Hall, Englewood Cliffs, NJ.
16. Mabey, C. and Iles, P. (1991), "HRM from the other side of the fence", Personnel Management, February, pp. 50-3.
17. Makin, P.J. and Robertson, I.T. (1983), "Self assessment, realistic job previews and occupational decisions", Personnel Review, Vol 12 No. 3, pp. 21-5.
18. McDaniel, M.A., Whetzel, D.L., Schmidt, F.L. and Maurer, S.D. (1994), "The validity of employment interviews: a comprehensive review and meta-analysis", Journal of Applied Psychology, Vol. 79 No. 4, pp. 599-616.
19. Maurer, S.D. and Fay, C. (1988), "Effects of situational interviews, conventional structured interviews and training on interview rating agreement: an experimental analysis", Personnel Psychology, Vol. 41, pp. 329-44.
20. Orpen, C. (1985), "Patterned behaviour description interviews versus unstructured interviews: a comparative validity study", Journal of Applied Psychology, Vol. 70 No. 4, pp. 774-6.
21. Pulakos, E.D. and Schmitt, N. (1995), "Experience based and situational interview questions: studies of validity", Personnel Psychology, Vol. 48, pp. 289-308.
22. Robertson, I.T. and Makin, P.J. (1986), "Management selection in Britain: a survey and critique", Journal of Occupational Psychology, Vol. 59 No. 1, pp. 45-57.
23. Rynes, S.L. (1989), "The employment interview as a recruitment device" in Eder, R.W. and Ferris, G.R. (Eds), The Employment Interview: Theory, Research and Practice, Sage, London.
24. Rynes, S.L. (1993), "Who's selecting whom? Effects of selection practices on applicant attitudes and behaviour", in Schmitt, N. and Borman, W.C. (Eds), Personnel Selection in Organisations, Josey-Bass, San Francisco, CA.
25. Shackleton, V.J. and Newell, S. (1991), "Management selection: a comparative survey of methods used in top British and French companies", Journal of Occupational Psychology, Vol. 64, pp. 13-36.
26. Silvester, J. and Brown, A. (1993), "Graduate recruitment testing: the impact", Selection & Development Review, Vol. 9 No. 1, pp. 1-3.
27. Taylor, M.S. and Bergmann, T.J. (1987), "Organisational recruitment activities and applicants' reactions at different stages of the recruitment process", Personnel Psychology, Vol. 40, pp. 261-85.
28. Taylor, P.J. and O'Driscoll, M.P. (1995), Structured Employment Interviewing, Gower, Aldershot.
29. Torrington, D. and Hall, L. (1998), Human Resource Management, Prentice-Hall Europe, Hemel Hempstead.
30. Wanous, J.P. (1975), "Tell it like it is at realistic job previews", Personnel, Vol. 52 No. 4.
31. Wiesner, W.H. and Oppenheimer, R.J. (1990), quoted in Green P.C., Alter, P. and Carr, A.F., (1993), "Development of standard anchors for scoring generic past-behaviour questions in structured interviews", International Journal of Selection and Assessment, Vol. 1 No. 4, October, pp. 203-12.
32. Williams, R.S. (1992), "Management selection in local government: a survey of practice in England and Wales", Human Resource Management Journal, Vol. 3 No. 2, pp. 63-73.