Organizational learning and capabilities for onshore and offshore business process outsourcing

Journal of Management Information Systems

Volumn 27, Issue 3, 2010, Pages 11-42

  Whitaker, Jonathan ^a   Mithas, Sunil ^b   Krishnan, M S ^c  

^a UNIVERSITY OF RICHMOND   (United States)

^b UNIVERSITY OF MARYLAND   (United States)

^c UNIVERSITY OF MICHIGAN   (United States)

Author keywords

business process outsourcing; offshoring; organizational capabilities; organizational learning; outsourcing

Indexed keywords

ARCHIVAL DATA; BUSINESS PROCESS OUTSOURCING; CONCEPTUAL MODEL; CROSS SECTION; EMPIRICAL FINDINGS; IT OUTSOURCING; LEVEL CHARACTERISTIC; OFFSHORING; ORGANIZATIONAL CAPABILITIES; ORGANIZATIONAL LEARNING;

INDUSTRY; INFORMATION TECHNOLOGY; KNOWLEDGE MANAGEMENT;

OUTSOURCING;

EID: 79951884338     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.2753/MIS0742-1222270302     Document Type: Article

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