It and business process outsourcing: The knowledge potential

Information Systems Management

Volumn 21, Issue 3, 2004, Pages 7-15

  Willcocks, Leslie ^a   Hindle, John ^b   Feeny, David ^b   Lacity, Mary ^c  

^a UNIVERSITY OF WARWICK   (United Kingdom)

^b UNIVERSITY OF OXFORD   (United Kingdom)

^c UNIVERSITY OF MISSOURI   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

BENCHMARKING; ENGINEERING RESEARCH; INDUSTRIAL ECONOMICS; INTELLECTUAL PROPERTY; KNOWLEDGE ENGINEERING; OUTSOURCING; SOCIETIES AND INSTITUTIONS;

BUSINESS PROCESS OUTSOURCING (BPO); INTELLECTUAL CAPITAL; REVENUE;

INFORMATION TECHNOLOGY;

EID: 3042774287     PISSN: 10580530     EISSN: None     Source Type: Journal    
DOI: 10.1201/1078/44432.21.3.20040601/82471.2     Document Type: Article

References (11)

1. Cullen, S., and Willcocks, L., 2003. Intelligent IT Outsourcing:Eight Building Blcks to Success, Oxford:Butterworth.
2. Feeny, D., and Willcocks, L., 2004. Implementing Core IS Capabilities. MISQ Executie, September forthcoming
3. Feeny, D., Willcocks, L., and Lacity, M., 2003. “ Business Process Outsourcing:The Promise of Enterprise Partnership ”. In Templeton Executive Breifing, Oxford:Templeton College, Oxford University.
4. Kern, T., and Willcocks, L., 2001. The Relationship Advantage:Information Technology, Sourcing and Management, Oxford:Oxfored University Press.
5. Lacity, M., and Willcocks, L., 2001. Global Information Technology Outsourcing:Search for Business Advantage, Chichester:Wiley.
6. Nahapiet, J., 1998. Social Capital, Intellectual Capital and the Organizational Advantage. Academy of Management Review, 23 (2):242–266.
7. Stewart, T., 2001. The Wealth of Knowledge:Intellectual Capital and the Twenty-First Century Organization. Nicholas Brealey London
8. Willcocks, L., and Currie, W., 1997. “ Does Radical Reengineering Really Work? ”. In Managing It as a Strategic Resource, Edited by:Willcocks, L., Feeny, D., and Islei, G., Maidenhead:McGraw-Hill.
9. Willcocks, L., Feeny, D., and Lacity, M., 2003. “ Transforming the Back Office Through Enterprise Partnering:A Study of Xchanging in the London Market ”. In Templeton Discussion Paper, Oxford:Templeton College, Oxford University.
10. Willcocks, L., and Griffiths, C., 1997. “ Management and Risk in Major IT Projects ”. In Managing IT as a Strategic Resource, Edited by:Willcocks, L., Feeny, D., and Islei, G., Maidenhead:McGraw-Hill.
11. Willcocks, L., Petherbridge, P., and Olson, N., 2002. Marking IT Count:Strategy, Delivery, Infrastructure, Oxford:Butterworth.