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Volumn 26, Issue 2, 2009, Pages 147-176

A Learning model of information technology outsourcing: Normative implications

Author keywords

Coordination; Economic analysis; IT outsourcing; Knowledge; Modeling; Organizational learning; Outsourcing; Production costs; Vendor client relationship

Indexed keywords

COORDINATION; IT OUTSOURCING; KNOWLEDGE; MODELING; ORGANIZATIONAL LEARNING; PRODUCTION COSTS; VENDOR-CLIENT RELATIONSHIP;

EID: 70449358933     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.2753/MIS0742-1222260207     Document Type: Article
Times cited : (27)

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