메뉴 건너뛰기




Volumn 38, Issue 6, 2011, Pages 6940-6948

Segmenting and mining the ERP users' perceived benefits using the rough set approach

Author keywords

ERP benefit; ERP implementation; Rough set theory; Segment

Indexed keywords

ERP BENEFIT; ERP IMPLEMENTATION; ERP SYSTEM; INFORMATION TECHNOLOGY SOLUTIONS; PERCEIVED BENEFITS; PERCEIVED RISK; POTENTIAL BENEFITS; ROUGH SET; SEGMENT;

EID: 79951580069     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2010.12.030     Document Type: Article
Times cited : (27)

References (51)
  • 1
    • 69449105620 scopus 로고    scopus 로고
    • The effects of data mining in ERP-CRM model - A case study of MADAR
    • A.S. Al-Mudimigh, F. Saleem, and Z. Ullah The effects of data mining in ERP-CRM model - A case study of MADAR WSEAS TRANSACTIONS on COMPUTERS 5 8 2009 841 893
    • (2009) WSEAS TRANSACTIONS on COMPUTERS , vol.5 , Issue.8 , pp. 841-893
    • Al-Mudimigh, A.S.1    Saleem, F.2    Ullah, Z.3
  • 2
    • 2342518828 scopus 로고    scopus 로고
    • An extension of the technology acceptance model in an ERP implementation environment
    • K. Amoako-Gyampah, and A.F. Salam An extension of the technology acceptance model in an ERP implementation environment Information and Management 41 6 2004 731 745
    • (2004) Information and Management , vol.41 , Issue.6 , pp. 731-745
    • Amoako-Gyampah, K.1    Salam, A.F.2
  • 6
    • 68749089654 scopus 로고    scopus 로고
    • Predicting the behavioral intention to use enterprise resource planning systems: An exploratory extension of the technology acceptance model
    • F. Calisir, C.A. Gumussoy, and A. Bayram Predicting the behavioral intention to use enterprise resource planning systems: An exploratory extension of the technology acceptance model Management Research News 32 7 2009 97 613
    • (2009) Management Research News , vol.32 , Issue.7 , pp. 97-613
    • Calisir, F.1    Gumussoy, C.A.2    Bayram, A.3
  • 7
    • 60849130095 scopus 로고    scopus 로고
    • Fuzzy AHP-based decision support system for selecting ERP systems in textile industry by using balanced scorecard
    • U. Cebeci Fuzzy AHP-based decision support system for selecting ERP systems in textile industry by using balanced scorecard Expert Systems with Applications 36 5 2009 8900 8909
    • (2009) Expert Systems with Applications , vol.36 , Issue.5 , pp. 8900-8909
    • Cebeci, U.1
  • 8
    • 79951577628 scopus 로고    scopus 로고
    • A research study of Frederick Herzberg's motivator-hygiene theory on continuing education participants in Taiwan
    • C.W. Cheng A research study of Frederick Herzberg's motivator-hygiene theory on continuing education participants in Taiwan Journal of American Academy of Business 12 1 2007 186 192
    • (2007) Journal of American Academy of Business , vol.12 , Issue.1 , pp. 186-192
    • Cheng, C.W.1
  • 9
    • 58349094301 scopus 로고    scopus 로고
    • On performance evaluation of ERP systems with fuzzy mathematics
    • S.G. Chen, and Y.K. Lin On performance evaluation of ERP systems with fuzzy mathematics Expert Systems with Applications 36 3 2009 6362 6367
    • (2009) Expert Systems with Applications , vol.36 , Issue.3 , pp. 6362-6367
    • Chen, S.G.1    Lin, Y.K.2
  • 10
    • 56049096478 scopus 로고    scopus 로고
    • The implementation factors that influence the ERP benefits
    • S.W. Chou, and Y.C. Chang The implementation factors that influence the ERP benefits Decision Support Systems 46 1 2008 149 157
    • (2008) Decision Support Systems , vol.46 , Issue.1 , pp. 149-157
    • Chou, S.W.1    Chang, Y.C.2
  • 11
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    • F.D. Davis Perceived usefulness, perceived ease of use, and user acceptance of information technology MIS Quarterly 13 3 1989 319 339
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-339
    • Davis, F.D.1
  • 12
    • 0032112063 scopus 로고    scopus 로고
    • Putting the enterprise into the enterprise system
    • T. Davenport Putting the enterprise into the enterprise system Harvard Business Review 76 4 1998 113 121
    • (1998) Harvard Business Review , vol.76 , Issue.4 , pp. 113-121
    • Davenport, T.1
  • 13
    • 18844434131 scopus 로고    scopus 로고
    • Determinants of business student satisfaction and retention in higher education: Applying Herzberg's two-factor theory
    • O.W. DeShields Jr.; A. Kara, and E. Kaynak Determinants of business student satisfaction and retention in higher education: Applying Herzberg's two-factor theory The International Journal of Educational Management 19 2/3 2005 128 139
    • (2005) The International Journal of Educational Management , vol.19 , Issue.3 , pp. 128-139
    • DeShields Jr., O.W.1    Kara, A.2    Kaynak, E.3
  • 14
    • 27944463578 scopus 로고    scopus 로고
    • Strategic success factors in enterprise resource-planning design and implementation: A case-study approach
    • DOI 10.1080/00207540500140864
    • S. Dowlatshahi Strategic success factors in enterprise resource-planning design and implementation: A case-study approach International Journal of Production Research 43 18 2005 3745 3771 (Pubitemid 41663523)
    • (2005) International Journal of Production Research , vol.43 , Issue.18 , pp. 3745-3771
    • Dowlatshahi, S.1
  • 15
    • 67249123607 scopus 로고    scopus 로고
    • A benefits realisation road-map framework for ERP usage in small and medium-sized enterprises
    • J. Esteves A benefits realisation road-map framework for ERP usage in small and medium-sized enterprises Journal of Enterprise Information Management 22 1/2 2009 25 35
    • (2009) Journal of Enterprise Information Management , vol.22 , Issue.2 , pp. 25-35
    • Esteves, J.1
  • 19
    • 0037117684 scopus 로고    scopus 로고
    • Rough sets methodology for sorting problems in presence of multiple attributes and criteria
    • DOI 10.1016/S0377-2217(01)00244-2, PII S0377221701002442
    • S. Greco, B. Matarazzo, and R. Slowinski Rough sets methodology for sorting problems in presence of multiple attributes and criteria European Journal of Operational Research 138 2 2002 247 259 (Pubitemid 34065096)
    • (2002) European Journal of Operational Research , vol.138 , Issue.2 , pp. 247-259
    • Greco, S.1    Matarazzo, B.2    Slowinski, R.3
  • 23
    • 47249088173 scopus 로고    scopus 로고
    • Understanding the critical factors effect user satisfaction and impact of ERP through innovation of diffusion theory
    • L.L. Hsu, R.S.Q. Lai, and Y.T. Weng Understanding the critical factors effect user satisfaction and impact of ERP through innovation of diffusion theory International Journal of Technology Management 43 1-3 2008 30 47
    • (2008) International Journal of Technology Management , vol.43 , Issue.13 , pp. 30-47
    • Hsu, L.L.1    Lai, R.S.Q.2    Weng, Y.T.3
  • 24
    • 38749139902 scopus 로고    scopus 로고
    • Simplifying essential competencies for Taiwan civil servants by using the rough set approach
    • Y.F. Huang, W.W. Wu, and Y.T. Lee Simplifying essential competencies for Taiwan civil servants by using the rough set approach The Journal of the Operational Research Society 59 2 2008 259 266
    • (2008) The Journal of the Operational Research Society , vol.59 , Issue.2 , pp. 259-266
    • Huang, Y.F.1    Wu, W.W.2    Lee, Y.T.3
  • 26
    • 2942587224 scopus 로고    scopus 로고
    • Joint optimization of customer segmentation and marketing policy to maximize long-term profitability
    • J.J. Jonker, N. Piersma, and D. Van den Poel Joint optimization of customer segmentation and marketing policy to maximize long-term profitability Expert Systems with Applications 27 2 2004 159 168
    • (2004) Expert Systems with Applications , vol.27 , Issue.2 , pp. 159-168
    • Jonker, J.J.1    Piersma, N.2    Van Den Poel, D.3
  • 27
    • 33644780887 scopus 로고    scopus 로고
    • Customer segmentation and strategy development based on customer lifetime value: A case study
    • S.Y. Kim, T.S. Jung, E.H. Suh, and H.S. Hwang Customer segmentation and strategy development based on customer lifetime value: A case study Expert Systems with Applications 31 1 2006 101 107
    • (2006) Expert Systems with Applications , vol.31 , Issue.1 , pp. 101-107
    • Kim, S.Y.1    Jung, T.S.2    Suh, E.H.3    Hwang, H.S.4
  • 28
    • 67749113192 scopus 로고    scopus 로고
    • Managers' and end-users' concerns on innovation implementation A case of an ERP implementation in China
    • F. Lin, and C.E.T. Rohm Managers' and end-users' concerns on innovation implementation A case of an ERP implementation in China Business Process Management Journal 15 4 2009 527 547
    • (2009) Business Process Management Journal , vol.15 , Issue.4 , pp. 527-547
    • Lin, F.1    Rohm, C.E.T.2
  • 29
    • 58349093067 scopus 로고    scopus 로고
    • A transaction pattern analysis system based on neural network
    • T.C. Lu, and K.Y. Wu A transaction pattern analysis system based on neural network Expert Systems with Applications 36 3 2009 6091 6099
    • (2009) Expert Systems with Applications , vol.36 , Issue.3 , pp. 6091-6099
    • Lu, T.C.1    Wu, K.Y.2
  • 31
    • 53849106498 scopus 로고    scopus 로고
    • Using a strategy-aligned fuzzy competitive analysis approach for market segment evaluation and selection
    • C.W. Ou, S.Y. Chou, and Y.H. Chang Using a strategy-aligned fuzzy competitive analysis approach for market segment evaluation and selection Expert Systems with Applications 36 1 2009 527 541
    • (2009) Expert Systems with Applications , vol.36 , Issue.1 , pp. 527-541
    • Ou, C.W.1    Chou, S.Y.2    Chang, Y.H.3
  • 32
    • 0036027401 scopus 로고    scopus 로고
    • Rough sets, decision algorithms and Bayes' theorem
    • DOI 10.1016/S0377-2217(01)00029-7, PII S0377221701000297
    • Z. Pawlak Rough sets, decision algorithms and Bayes' theorem European Journal of Operational Research 136 1 2002 181 189 (Pubitemid 33018811)
    • (2002) European Journal of Operational Research , vol.136 , Issue.1 , pp. 181-189
    • Pawlak, Z.1
  • 37
    • 0012246915 scopus 로고    scopus 로고
    • A Comprehensive framework for classifying the benefits of ERP systems
    • S. Shang, and P.B. Seddon A Comprehensive framework for classifying the benefits of ERP systems Proceedings of AMCIS'2000, Vol. II 2000 1005 1014
    • (2000) Proceedings of AMCIS'2000, Vol. II , pp. 1005-1014
    • Shang, S.1    Seddon, P.B.2
  • 38
    • 67349203835 scopus 로고    scopus 로고
    • Enhancing the efficacy of supplier selection decision-making on the initial stage of new product development: A hybrid fuzzy approach considering the strategic and operational factors simultaneously
    • C.Y. Shen, and K.T. Yu Enhancing the efficacy of supplier selection decision-making on the initial stage of new product development: A hybrid fuzzy approach considering the strategic and operational factors simultaneously Expert Systems with Applications 36 8 2009 11271 11281
    • (2009) Expert Systems with Applications , vol.36 , Issue.8 , pp. 11271-11281
    • Shen, C.Y.1    Yu, K.T.2
  • 39
    • 67249127388 scopus 로고    scopus 로고
    • Development of measures to assess the ERP adoption of small and medium enterprises
    • W.L. Shiau, P.Y. Hsu, and J.Z. Wang Development of measures to assess the ERP adoption of small and medium enterprises Journal of Enterprise Information Management 22 1/2 2009 99 118
    • (2009) Journal of Enterprise Information Management , vol.22 , Issue.2 , pp. 99-118
    • Shiau, W.L.1    Hsu, P.Y.2    Wang, J.Z.3
  • 40
    • 38949173179 scopus 로고    scopus 로고
    • Examining the conditions of ERP implementations: Lessons learnt from adopters
    • P. Soja Examining the conditions of ERP implementations: Lessons learnt from adopters Business Process Management Journal 14 1 2008 105 123
    • (2008) Business Process Management Journal , vol.14 , Issue.1 , pp. 105-123
    • Soja, P.1
  • 41
    • 0037634953 scopus 로고    scopus 로고
    • Enterprise resource planning (ERP) competence constructs: Two-stage multi-item scale development and validation
    • J.K. Stratman, and A.V. Rothe Enterprise resource planning (ERP) competence constructs: Two-stage multi-item scale development and validation Decision Science 33 4 2002 601 628
    • (2002) Decision Science , vol.33 , Issue.4 , pp. 601-628
    • Stratman, J.K.1    Rothe, A.V.2
  • 42
    • 70349443076 scopus 로고    scopus 로고
    • A structural equation model for analyzing the impact of ERP on SCM
    • Y.f. Su, and C. Yang A structural equation model for analyzing the impact of ERP on SCM Expert Systems with Applications 37 1 2010 456 469
    • (2010) Expert Systems with Applications , vol.37 , Issue.1 , pp. 456-469
    • Y, F.S.1    Yang, C.2
  • 43
  • 44
  • 45
    • 2942622412 scopus 로고    scopus 로고
    • A purchase-based market segmentation methodology
    • C.Y. Tsai, and C.C. Chiu A purchase-based market segmentation methodology Expert Systems with Applications 27 2 2004 265 276
    • (2004) Expert Systems with Applications , vol.27 , Issue.2 , pp. 265-276
    • Tsai, C.Y.1    Chiu, C.C.2
  • 46
    • 35748959655 scopus 로고    scopus 로고
    • Exploring the effects of ERP systems on organizational performance: Evidence from Finnish companies
    • DOI 10.1108/02635570710833983
    • O. Velcu Exploring the effects of ERP systems on organizational performance: Evidence from Finnish companies Industrial Management & Data Systems 107 9 2007 1316 1334 (Pubitemid 350050050)
    • (2007) Industrial Management and Data Systems , vol.107 , Issue.9 , pp. 1316-1334
    • Velcu, O.1
  • 47
    • 0001581169 scopus 로고    scopus 로고
    • Segmentation of the on-line shopping market using neural networks
    • PII S0957417499000421
    • A. Vellido, P.J.G. Lisboa, and K. Meehanb Segmentation of the on-line shopping market using neural networks Expert Systems with Applications 17 4 1999 303 314 (Pubitemid 129667301)
    • (1999) Expert Systems with Applications , vol.17 , Issue.4 , pp. 303-314
    • Vellido, A.1    Lisboa, P.J.G.2    Meehan, K.3
  • 48
    • 44949221708 scopus 로고    scopus 로고
    • An ERP performance measurement framework using a fuzzy integral approach
    • C.C. Wei, T.S. Liou, and K.L. Lee An ERP performance measurement framework using a fuzzy integral approach Journal of Manufacturing Technology Management 19 5 2008 607 626
    • (2008) Journal of Manufacturing Technology Management , vol.19 , Issue.5 , pp. 607-626
    • Wei, C.C.1    Liou, T.S.2    Lee, K.L.3
  • 50
    • 60849095780 scopus 로고    scopus 로고
    • Exploring core competencies for R&D technical professionals
    • W.W. Wu Exploring core competencies for R&D technical professionals Expert Systems with Applications 36 5 2009 9574 9579
    • (2009) Expert Systems with Applications , vol.36 , Issue.5 , pp. 9574-9579
    • Wu, W.W.1
  • 51
    • 77951697537 scopus 로고    scopus 로고
    • Discovering KM features of high-performance companies
    • W.W. Wu Discovering KM features of high-performance companies WSEAS Transaction on Business and Economics 5 10 2008 487 492
    • (2008) WSEAS Transaction on Business and Economics , vol.5 , Issue.10 , pp. 487-492
    • Wu, W.W.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.