메뉴 건너뛰기




Volumn 41, Issue 6, 2004, Pages 731-745

An extension of the technology acceptance model in an ERP implementation environment

Author keywords

Communication; Enterprise resource planning; Shared beliefs; Technology acceptance model; Training

Indexed keywords

BEHAVIORAL RESEARCH; COMMUNICATION SYSTEMS; INFORMATION MANAGEMENT; INFORMATION TECHNOLOGY; PERSONNEL TRAINING; PROFESSIONAL ASPECTS; SPREADSHEETS; STRATEGIC PLANNING;

EID: 2342518828     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.im.2003.08.010     Document Type: Article
Times cited : (613)

References (80)
  • 1
    • 33746633350 scopus 로고
    • Perceived usefulness, ease of use, and usage of information technology: A replication
    • Adams D.A., Nelson R.R., Todd P.A. Perceived usefulness, ease of use, and usage of information technology: a replication. MIS Quarterly. 16(2):1992;227-247.
    • (1992) MIS Quarterly , vol.16 , Issue.2 , pp. 227-247
    • Adams, D.A.1    Nelson, R.R.2    Todd, P.A.3
  • 2
    • 0039415769 scopus 로고    scopus 로고
    • The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies
    • Agarwal R., Prasad J. The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies. Decision Sciences. 28(3):1997;557-582.
    • (1997) Decision Sciences , vol.28 , Issue.3 , pp. 557-582
    • Agarwal, R.1    Prasad, J.2
  • 3
    • 0033459893 scopus 로고    scopus 로고
    • Are individual differences germane to the acceptance of new information technologies?
    • Agarwal R., Prasad J. Are individual differences germane to the acceptance of new information technologies? Decision Sciences. 30(2):1999;361-392.
    • (1999) Decision Sciences , vol.30 , Issue.2 , pp. 361-392
    • Agarwal, R.1    Prasad, J.2
  • 5
    • 37249036235 scopus 로고
    • Prediction of goal-directed behavior: Attitudes, intentions, and perceived behavioral control
    • Ajzen I., Madden T.J. Prediction of goal-directed behavior: attitudes, intentions, and perceived behavioral control. Journal of Experimental Social Psychology. 22:1986;453-474.
    • (1986) Journal of Experimental Social Psychology , vol.22 , pp. 453-474
    • Ajzen, I.1    Madden, T.J.2
  • 6
    • 84986082563 scopus 로고    scopus 로고
    • Change management strategies for successful ERP implementation
    • Aladwani A.M. Change management strategies for successful ERP implementation. Business Process Management. 7(3):2001;266-275.
    • (2001) Business Process Management , vol.7 , Issue.3 , pp. 266-275
    • Aladwani, A.M.1
  • 7
    • 85003066268 scopus 로고    scopus 로고
    • Enabling process-orientation through enterprise resource planning systems
    • Al-Mashari M. Enabling process-orientation through enterprise resource planning systems. Business Process Management Journal. 7(3):2001;165-170.
    • (2001) Business Process Management Journal , vol.7 , Issue.3 , pp. 165-170
    • Al-Mashari, M.1
  • 8
    • 2342562807 scopus 로고    scopus 로고
    • User involvement, ease of use, perceived usefulness and behavioral intention: A test of the enhanced TAM in ERP implementation environment
    • 20-23 November
    • K. Amoako-Gyampah, User involvement, ease of use, perceived usefulness and behavioral intention: a test of the enhanced TAM in ERP implementation environment, in: Proceedings of the 30th DSI, 20-23 November 1999, pp. 80-807.
    • (1999) Proceedings of the 30th DSI , pp. 80-807
    • Amoako-Gyampah, K.1
  • 9
    • 41649112685 scopus 로고
    • Structual equation modeling in practice: A review and recommended two-step approach
    • Anderson J.C., Gerbing D.W. Structual equation modeling in practice: a review and recommended two-step approach. Psychological Bulletin. 103(3):1988;411-423.
    • (1988) Psychological Bulletin , vol.103 , Issue.3 , pp. 411-423
    • Anderson, J.C.1    Gerbing, D.W.2
  • 12
    • 4243159210 scopus 로고
    • Significance tests and goodness-of-fit in the analysis of covariance structures
    • Bentler P., Bonnett D. Significance tests and goodness-of-fit in the analysis of covariance structures. Psychological Bulletin. 88:1980;588-606.
    • (1980) Psychological Bulletin , vol.88 , pp. 588-606
    • Bentler, P.1    Bonnett, D.2
  • 16
    • 0036132564 scopus 로고    scopus 로고
    • Investigating healthcare professionals' decisions to accept telemedicine technology: An empirical test of competing theories
    • Chau P.Y.K., Jen-Hwa Hu P. Investigating healthcare professionals' decisions to accept telemedicine technology: an empirical test of competing theories. Information & Management. 39:2002;297-311.
    • (2002) Information & Management , vol.39 , pp. 297-311
    • Chau, P.Y.K.1    Jen-Hwa Hu, P.2
  • 17
    • 84859735542 scopus 로고    scopus 로고
    • Experiences with SAP Implementations
    • The Conference Board
    • D. Cooke, W. Peterson, Experiences with SAP Implementations, Information Center Report #4, The Conference Board, 1997.
    • (1997) Information Center Report #4 , vol.4
    • Cooke, D.1    Peterson, W.2
  • 18
    • 0032112063 scopus 로고    scopus 로고
    • Putting the enterprise into the enterprise system
    • Davenport T.H. Putting the enterprise into the enterprise system. Harvard Business Review. 76(4):1998;121-131.
    • (1998) Harvard Business Review , vol.76 , Issue.4 , pp. 121-131
    • Davenport, T.H.1
  • 21
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    • Davis F. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly. 13(3):1989;318-339.
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 318-339
    • Davis, F.1
  • 22
    • 84936823933 scopus 로고
    • User acceptance of computer technology: A comparison of two theoretical models
    • Davis F.D., Bagozzi R.P., Warshaw P.R. User acceptance of computer technology: a comparison of two theoretical models. Management Science. 35(8):1989;982-1003.
    • (1989) Management Science , vol.35 , Issue.8 , pp. 982-1003
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 23
    • 0021371757 scopus 로고
    • Successful information systems development in relation to situational factors which affect effective communication between MIS-users and EDP specialists
    • Debrabander B., Thiers G. Successful information systems development in relation to situational factors which affect effective communication between MIS-users and EDP specialists. Management Science. 30:1984;137-155.
    • (1984) Management Science , vol.30 , pp. 137-155
    • Debrabander, B.1    Thiers, G.2
  • 24
    • 84986092013 scopus 로고    scopus 로고
    • Modeling top management influence on ES implementation
    • Dong L. Modeling top management influence on ES implementation. Business Process Management Journal. 7(3):2001;243-250.
    • (2001) Business Process Management Journal , vol.7 , Issue.3 , pp. 243-250
    • Dong, L.1
  • 25
    • 70449807130 scopus 로고
    • Justifying investments in new information technologies
    • Dos Santos B.L. Justifying investments in new information technologies. Journal of Management Information Systems. 4(1):1991;41-50.
    • (1991) Journal of Management Information Systems , vol.4 , Issue.1 , pp. 41-50
    • Dos Santos, B.L.1
  • 28
    • 0040084454 scopus 로고
    • The role of conversations in producing intentional change in organizations
    • Ford J.D., Ford L.W. The role of conversations in producing intentional change in organizations. Academy of Management Review. 20(3):1995;541-570.
    • (1995) Academy of Management Review , vol.20 , Issue.3 , pp. 541-570
    • Ford, J.D.1    Ford, L.W.2
  • 30
    • 0001461229 scopus 로고    scopus 로고
    • Gender differences in perception and adoption of e-mail: An extension to the technology acceptance model
    • Gefen D., Straub D.W. Gender differences in perception and adoption of e-mail: an extension to the technology acceptance model. MIS Quarterly. 21(4):1997;389-400.
    • (1997) MIS Quarterly , vol.21 , Issue.4 , pp. 389-400
    • Gefen, D.1    Straub, D.W.2
  • 31
    • 0002511933 scopus 로고
    • A model for studying R&D-marketing interface in the product innovation process
    • Gupta A.K., Raj S.P., Wilemon D. A model for studying R&D-marketing interface in the product innovation process. Journal of Marketing. 50(2):1986;7-17.
    • (1986) Journal of Marketing , vol.50 , Issue.2 , pp. 7-17
    • Gupta, A.K.1    Raj, S.P.2    Wilemon, D.3
  • 33
    • 85050649674 scopus 로고
    • Explaining the role of user participation in information system use
    • Hartwick J., Barki H. Explaining the role of user participation in information system use. Management Science. 40:1994;440-465.
    • (1994) Management Science , vol.40 , pp. 440-465
    • Hartwick, J.1    Barki, H.2
  • 34
    • 0035673264 scopus 로고    scopus 로고
    • Determinants of user acceptance of digital libraries: An empirical examination of individual differences and system characteristics
    • Hong W., Thong J., Wong W., Tam K. Determinants of user acceptance of digital libraries: an empirical examination of individual differences and system characteristics. Journal of Management Information Systems. 18(3):2001-2002;97-124.
    • (2001) Journal of Management Information Systems , vol.18 , Issue.3 , pp. 97-124
    • Hong, W.1    Thong, J.2    Wong, W.3    Tam, K.4
  • 35
    • 0032628083 scopus 로고    scopus 로고
    • Critical success factors model for ERP implementation
    • Holland C.P., A Light B. critical success factors model for ERP implementation. IEEE Software. 16(3):1999;30-36.
    • (1999) IEEE Software , vol.16 , Issue.3 , pp. 30-36
    • Holland, C.P.1    Light, B.A.2
  • 36
    • 9744279768 scopus 로고    scopus 로고
    • Effects of user participation in systems development: A longitudinal field experiment
    • Hunton J.E., Beeler J.D. Effects of user participation in systems development: a longitudinal field experiment. MIS Quarterly. 21(4):1997;359-383.
    • (1997) MIS Quarterly , vol.21 , Issue.4 , pp. 359-383
    • Hunton, J.E.1    Beeler, J.D.2
  • 37
    • 0031097826 scopus 로고    scopus 로고
    • The consequences of information technology acceptance on subsequent individual performance
    • Igbaria M., Tan M.C. The consequences of information technology acceptance on subsequent individual performance. Information & Management. 32:1997;113-121.
    • (1997) Information & Management , vol.32 , pp. 113-121
    • Igbaria, M.1    Tan, M.C.2
  • 38
    • 0001080103 scopus 로고    scopus 로고
    • Personal computing acceptance factors in small firms: A structural equation model
    • Igbaria M., Zinatelli N., Cragg P., Cavaye A.M. Personal computing acceptance factors in small firms: a structural equation model. MIS Quarterly. 21(3):1997;279-305.
    • (1997) MIS Quarterly , vol.21 , Issue.3 , pp. 279-305
    • Igbaria, M.1    Zinatelli, N.2    Cragg, P.3    Cavaye, A.M.4
  • 39
    • 0039646940 scopus 로고    scopus 로고
    • Toward an understanding of the behavioral intention to use an information system
    • Jackson C.M., Chow S., Leitch R.A. Toward an understanding of the behavioral intention to use an information system. Decision Sciences. 28(2):1997;357-389.
    • (1997) Decision Sciences , vol.28 , Issue.2 , pp. 357-389
    • Jackson, C.M.1    Chow, S.2    Leitch, R.A.3
  • 40
    • 0001282226 scopus 로고    scopus 로고
    • The psychological origins of perceived usefulness and ease of use
    • Karahanna E., Straub D.W. The psychological origins of perceived usefulness and ease of use. Information & Management. 35:1999;237-250.
    • (1999) Information & Management , vol.35 , pp. 237-250
    • Karahanna, E.1    Straub, D.W.2
  • 41
    • 84925976036 scopus 로고
    • The effect of group longevity on project communication and performance
    • Katz R. The effect of group longevity on project communication and performance. Administrative Science Quarterly. 27:1982;81-104.
    • (1982) Administrative Science Quarterly , vol.27 , pp. 81-104
    • Katz, R.1
  • 42
    • 0000788187 scopus 로고
    • Communication patterns, project performance, and task characteristics: An empirical evaluation and integration in an R&D setting
    • Katz R., Tushman M. Communication patterns, project performance, and task characteristics: an empirical evaluation and integration in an R&D setting. Organizational Behavior and Human Performance. 23:1979;139-162.
    • (1979) Organizational Behavior and Human Performance , vol.23 , pp. 139-162
    • Katz, R.1    Tushman, M.2
  • 43
    • 0029220850 scopus 로고
    • Usefulness and ease of use: Field study evidence regarding task considerations
    • Keil M., Beranek P.M., Konsynski B.R. Usefulness and ease of use: field study evidence regarding task considerations. Decision Support Systems. 13(1):1995;75-91.
    • (1995) Decision Support Systems , vol.13 , Issue.1 , pp. 75-91
    • Keil, M.1    Beranek, P.M.2    Konsynski, B.R.3
  • 44
  • 45
    • 0002358722 scopus 로고    scopus 로고
    • ERP system migrations: A provider versus a customer's perspective
    • Kremers M., van Dissel H. ERP system migrations: a provider versus a customer's perspective. Communications of the ACM. 43(4):2000;53-56.
    • (2000) Communications of the ACM , vol.43 , Issue.4 , pp. 53-56
    • Kremers, M.1    Van Dissel, H.2
  • 46
    • 55249103000 scopus 로고
    • Understanding the information content of MIS management tools
    • Kydd C.T. Understanding the information content of MIS management tools. MIS Quarterly. 13(3):1989;276-290.
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 276-290
    • Kydd, C.T.1
  • 47
    • 2342528782 scopus 로고    scopus 로고
    • An ERP game plan
    • S.P. Laughlin, An ERP game plan, Information Technology, January-February (1999) 23-26.
    • (1999) Information Technology , vol.JANUARY-FEBRUARY , pp. 23-26
    • Laughlin, S.P.1
  • 48
    • 0036438511 scopus 로고    scopus 로고
    • Why do people use information technology? A critical review of the technology acceptance model
    • Legris P., Ingham J., Collerette P. Why do people use information technology? A critical review of the technology acceptance model. Information & Management. 40:2003;191-204.
    • (2003) Information & Management , vol.40 , pp. 191-204
    • Legris, P.1    Ingham, J.2    Collerette, P.3
  • 49
    • 21144473915 scopus 로고
    • Innovation modification during intra-organizational adoption
    • Lewis L., Seibold D. Innovation modification during intra-organizational adoption. Academy of Management Review. 18(2):1993;322-354.
    • (1993) Academy of Management Review , vol.18 , Issue.2 , pp. 322-354
    • Lewis, L.1    Seibold, D.2
  • 50
    • 0040708610 scopus 로고    scopus 로고
    • Technology use and performance: A field study of broker workstations
    • Lucas H., Spitler V. Technology use and performance: a field study of broker workstations. Decision Sciences. 30(2):1999;291-312.
    • (1999) Decision Sciences , vol.30 , Issue.2 , pp. 291-312
    • Lucas, H.1    Spitler, V.2
  • 51
    • 0001788721 scopus 로고
    • Model specification: Procedures, strategies, and related issues
    • R.H. Hoyle (Ed.), Sage, Thousand Oaks, CA
    • R.C. MacCallum, Model specification: procedures, strategies, and related issues, in: R.H. Hoyle (Ed.), Structural Equation Modeling, Concepts, Issues, and Applications, Sage, Thousand Oaks, CA, 1995, pp. 16-36.
    • (1995) Structural Equation Modeling, Concepts, Issues, and Applications , pp. 16-36
    • MaCcallum, R.C.1
  • 52
    • 0020765012 scopus 로고
    • Power, politics and MIS implementation
    • M.L. Markus, Power, politics and MIS implementation, Communications of ACM 26 (6) (1983) 430-444.
    • (1983) Communications of ACM , vol.26 , Issue.6 , pp. 430-444
    • Markus, M.L.1
  • 54
    • 73549114871 scopus 로고
    • Predicting user intention: Comparing the technology acceptance model with theory of planned behavior
    • Mathieson K. Predicting user intention: comparing the technology acceptance model with theory of planned behavior. Information Systems Research. 2(3):1991;173-191.
    • (1991) Information Systems Research , vol.2 , Issue.3 , pp. 173-191
    • Mathieson, K.1
  • 55
    • 0032148252 scopus 로고    scopus 로고
    • An instrument for assessing the organizational benefits of IS projects
    • Mirani R., Lederer A.L. An instrument for assessing the organizational benefits of IS projects. Decision Sciences. 29(4):1998;803-838.
    • (1998) Decision Sciences , vol.29 , Issue.4 , pp. 803-838
    • Mirani, R.1    Lederer, A.L.2
  • 56
    • 0000430606 scopus 로고    scopus 로고
    • Extending the TAM for a world-wide web context
    • J.W. Moon, Y.G. Kim, Extending the TAM for a world-wide web context, Information & Management (2001) 201-215.
    • (2001) Information & Management , pp. 201-215
    • Moon, J.W.1    Kim, Y.G.2
  • 57
    • 73449149291 scopus 로고
    • Development of an instrument to measure the perception of an information technology innovation
    • Moore G.C., Benbasat I. Development of an instrument to measure the perception of an information technology innovation. Information Systems Research. 2(3):1991;192-223.
    • (1991) Information Systems Research , vol.2 , Issue.3 , pp. 192-223
    • Moore, G.C.1    Benbasat, I.2
  • 58
    • 84986172435 scopus 로고    scopus 로고
    • Critical factors for successful implementation of enterprise systems
    • Nah F.F., Lau J., Kuang J. Critical factors for successful implementation of enterprise systems. Business Process Management Journal. 7(3):2001;285-293.
    • (2001) Business Process Management Journal , vol.7 , Issue.3 , pp. 285-293
    • Nah, F.F.1    Lau, J.2    Kuang, J.3
  • 60
    • 38249019910 scopus 로고
    • The project implementation profile: A tool to aid in project tracking and control
    • Pinto J.K. The project implementation profile: a tool to aid in project tracking and control. International Journal of project management. 8(3):1990;173-182.
    • (1990) International Journal of Project Management , vol.8 , Issue.3 , pp. 173-182
    • Pinto, J.K.1
  • 61
    • 0001585740 scopus 로고
    • Project team communication and cross-functional cooperation in new program development
    • Pinto M.B., Pinto J.K. Project team communication and cross-functional cooperation in new program development. Journal of Product Innovation Management. 7:1990;200-212.
    • (1990) Journal of Product Innovation Management , vol.7 , pp. 200-212
    • Pinto, M.B.1    Pinto, J.K.2
  • 62
    • 0036567998 scopus 로고    scopus 로고
    • A field study of computer efficacy beliefs as an outcome of training: The role of computer playfulness, computer knowledge, and performance during training
    • Potosky D. A field study of computer efficacy beliefs as an outcome of training: the role of computer playfulness, computer knowledge, and performance during training. Computers in Human Behavior. 18(3):2002;241-255.
    • (2002) Computers in Human Behavior , vol.18 , Issue.3 , pp. 241-255
    • Potosky, D.1
  • 63
    • 0036608268 scopus 로고    scopus 로고
    • Learning to implement enterprise systems: An exploratory study of the dialectics of change
    • Robey D., Ross J., Boudreau M. Learning to implement enterprise systems: an exploratory study of the dialectics of change. Journal of Management Information Systems. 19(1):2002;17-46.
    • (2002) Journal of Management Information Systems , vol.19 , Issue.1 , pp. 17-46
    • Robey, D.1    Ross, J.2    Boudreau, M.3
  • 65
    • 0042254307 scopus 로고    scopus 로고
    • Where ERP leads, training follows
    • Schaaf D. Where ERP leads, training follows. Training. 36(5):1999;12-15.
    • (1999) Training , vol.36 , Issue.5 , pp. 12-15
    • Schaaf, D.1
  • 66
    • 0002675613 scopus 로고    scopus 로고
    • The hidden costs of enterprise software
    • 15 January
    • D. Slater, The hidden costs of enterprise software, CIO Magazine, 15 January 1998 (available at: http://www.cio.com/archive/enterprise/011598_erp. html).
    • (1998) CIO Magazine
    • Slater, D.1
  • 67
    • 0002227327 scopus 로고    scopus 로고
    • Cultural fits and misfits: Is ERP a universal solution?
    • Soh C., Kien S.S., Tay-Yap J. Cultural fits and misfits: is ERP a universal solution? Communications of the ACM. 43(4):2000;47-51.
    • (2000) Communications of the ACM , vol.43 , Issue.4 , pp. 47-51
    • Soh, C.1    Kien, S.S.2    Tay-Yap, J.3
  • 68
    • 2442447448 scopus 로고
    • On the multivariate asymptotic distribution of sequential Chi-square test statistics
    • Steiger J.H., Shapiro A., Brown M.W. On the multivariate asymptotic distribution of sequential Chi-square test statistics. Psychometrika. 50(3):1985;253-264.
    • (1985) Psychometrika , vol.50 , Issue.3 , pp. 253-264
    • Steiger, J.H.1    Shapiro, A.2    Brown, M.W.3
  • 69
    • 55249123249 scopus 로고
    • Validating instruments in MIS research
    • Straub D.W. Validating instruments in MIS research. MIS Quarterly. 13(2):1989;147-169.
    • (1989) MIS Quarterly , vol.13 , Issue.2 , pp. 147-169
    • Straub, D.W.1
  • 70
    • 0003196246 scopus 로고
    • Measuring system usage: Implications for IS theory testing
    • Straub D., Limayem M., Karahanna-Evaristo E. Measuring system usage: implications for IS theory testing. Management Science. 41(8):1995;1328-1342.
    • (1995) Management Science , vol.41 , Issue.8 , pp. 1328-1342
    • Straub, D.1    Limayem, M.2    Karahanna-Evaristo, E.3
  • 71
    • 73549120882 scopus 로고
    • Understanding information technology usage: A test of competing models
    • Taylor S., Todd P.A. Understanding information technology usage: a test of competing models. Information Systems Research. 6(2):1995;144-176.
    • (1995) Information Systems Research , vol.6 , Issue.2 , pp. 144-176
    • Taylor, S.1    Todd, P.A.2
  • 72
    • 0037522028 scopus 로고    scopus 로고
    • Review: A cognitive-affective model of organizational communication for designing IT
    • Te'eni D. Review: a cognitive-affective model of organizational communication for designing IT. MIS Quarterly. 25(2):2001;251-312.
    • (2001) MIS Quarterly , vol.25 , Issue.2 , pp. 251-312
    • Te'eni, D.1
  • 73
    • 0001577559 scopus 로고    scopus 로고
    • Creation of favorable user perceptions: Exploring the role of intrinsic motivation
    • Venkatesh V. Creation of favorable user perceptions: exploring the role of intrinsic motivation. MIS Quarterly. 23(2):1999;239-260.
    • (1999) MIS Quarterly , vol.23 , Issue.2 , pp. 239-260
    • Venkatesh, V.1
  • 74
    • 0040008172 scopus 로고    scopus 로고
    • A model of the perceived ease of use: Development and test
    • Venkatesh V., Davis F.D. A model of the perceived ease of use: development and test. Decision Sciences. 27(3):1996;451-481.
    • (1996) Decision Sciences , vol.27 , Issue.3 , pp. 451-481
    • Venkatesh, V.1    Davis, F.D.2
  • 75
    • 0033872521 scopus 로고    scopus 로고
    • A theoretical extension of the technology acceptance model: Four longitudinal field studies
    • Venkatesh V., Davis F.D. A theoretical extension of the technology acceptance model: four longitudinal field studies. Management Science. 46(2):2000;186-204.
    • (2000) Management Science , vol.46 , Issue.2 , pp. 186-204
    • Venkatesh, V.1    Davis, F.D.2
  • 76
    • 0042466313 scopus 로고    scopus 로고
    • Juggling toward ERP success: Keep key success factors high
    • February
    • S. Wee, Juggling toward ERP success: keep key success factors high, ERP News, February 2000 (available at: http://www.erpnews.com/erpnews/erp904/02get. html).
    • (2000) ERP News
    • Wee, S.1
  • 77
    • 0002123922 scopus 로고    scopus 로고
    • The role of the CIO and IT function in ERP
    • Willcocks L.P., Stykes R. The role of the CIO and IT function in ERP. Communications of the ACM. 43(4):2000;32-38.
    • (2000) Communications of the ACM , vol.43 , Issue.4 , pp. 32-38
    • Willcocks, L.P.1    Stykes, R.2
  • 78
    • 0035730871 scopus 로고    scopus 로고
    • Improving computer training effectiveness for decision technologies: Behavior modeling and retention enhancement
    • Yi M.Y., Davis F.D. Improving computer training effectiveness for decision technologies: behavior modeling and retention enhancement. Decision Sciences. 32(3):2001;521-544.
    • (2001) Decision Sciences , vol.32 , Issue.3 , pp. 521-544
    • Yi, M.Y.1    Davis, F.D.2
  • 79
    • 0040080462 scopus 로고
    • The implementation process: A change approach
    • Zmud R.W., Cox J.F. The implementation process: a change approach. MIS Quarterly. 3(2):1979;35-43.
    • (1979) MIS Quarterly , vol.3 , Issue.2 , pp. 35-43
    • Zmud, R.W.1    Cox, J.F.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.