Who wants to deliver public service? do institutional antecedents of public service motivation provide an answer?

Review of Public Personnel Administration

Volumn 31, Issue 1, 2011, Pages 87-107

  Vandenabeele, Wouter ^a,b  

^a UTRECHT UNIVERSITY   (Netherlands)

^b UNIVERSITY OF LEUVEN   (Belgium)

Author keywords

antecedents; institutions; public service motivation; socialization; voting

Indexed keywords

EID: 79551510145     PISSN: 0734371X     EISSN: 1552759X     Source Type: Journal    
DOI: 10.1177/0734371X10394403     Document Type: Article

References (61)

1. Allison, P.D. (1999). Logistic regression using the SAS system. Cary, NC: SAS Institute.
2. Berger, P.L., & Luckmann, T. (1967). The social construction of reality. New York, NY: Anchor.
3. Blais, A., Blake, D.E., & Dion, S. (1990). The public/private sector cleavage in North America: The political behavior and attitudes of public sector employees. Comparative Political Studies, 23, 381-403.
4. Brehm, J.O. (1993). The phantom respondents: Opinion surveys and political representation. Ann Arbor: Michigan university press.
5. Brewer, G.A., & Selden, S.C. (1998). Whistle blowers in the federal civil service: New evidence of the public service ethic. Journal of Public Administration Research and Theory, 8, 413-439.
6. Brewer, G.A., & Selden, S.C. (2000). Why elephants gallop: Assessing and predicting organizational performance in federal agencies. Journal of Public Administration Research and Theory, 10, 685-711.
7. Bright, L. (2005). Public employees with high levels of public service motivation-who are they, where are they and what do they want? Review of Public Personnel Administration, 25, 138-154.
8. Bright, L. (2007). Does person-organization fit mediate the relationship between public service motivation and the job performance of public employees?. Review of Public Personnel Administration, 27, 361-379.
9. Bright, L.A. (2008). Does public service motivation really make a difference on job satisfaction and turnover intentions of public employees. American Review of Public Administration, 38, 149-166.
10. Camilleri, E. (2006). Towards developing an organisational commitment-public service motivation model for the Maltese public service employees. Public Policy and Administration, 21(1), 63-83.
11. Camilleri, E. (2007). Antecedents affecting public service motivation. Personnel Review, 26, 356-377.
12. Chanlat, J.F. (2003). Le managérialisme et l'éthique du bien commun: la gestion de la motivation au travail dans les services publics. In T. Duvillier, J. L. Genard, & A. Pireaux (Eds.), La motivation au travail dans les services publics (pp. 51-64). Paris, France: L'harmattan.
13. Clarke, H.D., & Stewart, M.C. (1998). The decline of parties in the mind of the citizens. Annual Review of Political Science, 1, 357-378.
14. Cohen, J., & Cohen, P. (1983). Applied multiple regression/correlation analysis for the behavioral sciences. Hillsdale, NJ: Erlbaum.
15. Couper, M.P. (2000). Web surveys: A review of issues and approaches. Public Opinion Quarterly, 64, 464-494.
16. Couper, M.P., Blair, J., & Triplett, T. (1999). A comparison of mail and e-mail for a survey of employees in US statistical agencies. Journal of Official Statistics, 15(1), 39-56.
17. Coursey, D., & Pandey, S. (2007). Public service motivation measurement: Testing an abridged version of Perry's proposed measurement scale. Administration and Society, 39, 547-568.
18. Coursey, D., Perry, J.L., Brudney, J.L., & Littlepage, L. (2008). Psychometric verification of Perry's public service motivation instrument: Results for volunteer exemplars. Review of Public Personnel Administration, 28(1), 79-90.
19. Crawford, S.D., Couper, M.P., & Lamias, M.J. (2001). Web surveys: Perceptions of burden. Social Science Computer Review, 19, 146-162.
20. DeHart-Davis, L., Marlowe, J., & Pandey, S.J. (2006). Gender dimensions of public service motivation. Public Administration Review, 66, 873-887.
21. Fogarthy, T.J., & Dirsmith, M.W. (2001). Organizational socialization as instrument and symbol: An extended institutional theory perspective. Human Resources Development Quarterly, 12, 247-266.
22. Garand, J.C., Parkhurst, C.T., & Seoud, R.J. (1991). Bureaucrats, policy attitudes, and political behavior: Extension of the bureau voting model of government. Journal of Public Administration Research and Theory, 1, 177-212.
23. Hammerschmid, G., & Meyer, R.E. (2005). New public management in Austria: Local variation on a global theme?. Public Administration, 83, 709-733.
24. Horton, S. (2008). History and persistence of an idea and an ideal. In J. L. Perry & A. Hondeghem (Eds.), Motivation in public management: The call of public service (pp. 17-32). Oxford, UK: Oxford university press.
25. Huddy, L. (2001). From social to political identity: A critical examination of social identity theory. Political Psychology, 22, 127-156.
26. Jensen, J.L., Sum, P.E., & Flynn, D.T. (2009). Political orientations and behavior of public employees: A cross-national comparison. Journal of Public Administration Research and Theory, 19, 709-730.
27. Jorgensen, T.B., & Bozeman, B. (2007). Public values: An inventory. Administration and Society, 39, 354-381.
28. Kim, S. (2005). Individual-level factors and organizational performance in government organizations. Journal of Public Administration Research and Theory, 15, 245-261.
29. Kim, S. (2009a). Revising Perry's measurement scale of public service motivation. American Review of Public Administration, 39, 149-163.
30. Kim, S. (2009 b). Testing the structure of public service motivation in Korea: A research note. Journal of Public Administration Research and Theory, 19, 839-851.
31. Kim, S., & Vandenabeele, W. (2010). A strategy for building public service motivation research internationally. Public Administration Review, 70, 701-709.
32. Kohlberg, L. (1973). The claim to moral adequacy of a highest stage of moral judgment. Journal of Philosophy, 70, 630-646.
33. König, K., & Siedentopf, H. (2001). Public administration in Germany. Baden-Baden, Germany: Nomos Verlagsgesellschaft.
34. Krosnick, J.A. (1999). Survey research. Annual Review of Psychology, 50, 537-567.
35. Lewis, G.B., & Frank, S.A. (2002). Who wants to work for government? Public Administration Review, 62, 395-404.
36. March, J.G., & Olsen, J.P. (1989) Rediscovering institutions. New York, NY: Free Press.
37. March, J.G., & Olsen, J.P. (1995) Democratic governance. New York, NY: Free Press.
38. Moynihan, D.P., & Pandey, S.K. (2007). The role of organizations in fostering public service motivation. Public Administration Review, 67(1), 40-53.
39. Naff, K.C., & Crum, J. (1999). Working for America-does public service motivation make a difference. Review of Public Personnel Administration, 19(4), 5-16.
40. Pandey, S.J., & Stazyk, E.C. (2008). Antecedents and correlates of public service motivation. In J. L. Perry & A. Hondeghem (Eds.), Motivation in public management: The call of public service (pp. 101-117). Oxford, UK: Oxford university press.
41. Perry, J.L. (1996). Measuring public service motivation: an assessment of construct reliability and validity. Journal of Public Administration Research and Theory, 6(1), 5-23.
42. Perry, J.L. (1997). Antecedents of public service motivation. Journal of Public Administration Research and Theory, 7, 181-197.
43. Perry, J.L. (2000). Bringing society in: Toward a theory of public service motivation. Journal of Public Administration Research and Theory, 10, 471-488.
44. Perry, J.L., Brudney, J., Coursey, D., & Littlepage, L. (2008). What drives morally committed citizens? A study of antecedents of public service motivation. Public Administration Review, 68, 445-458.
45. Perry, J.L., & Vandenabeele, W. (2008). The behavioral dynamics of public service motivation. In J. L. Perry & A. Hondeghem (Eds.), Motivation in public management: The call of public service (pp. 56-79). Oxford, UK: Oxford university press.
46. Perry, J., & Wise, L.R. (1990). The motivational bases of public service. Public Administration Review, 50, 367-373.
47. Peters, B.G. (2000). Institutional theory in political science: The new institutionalism. London, UK: Continuum.
48. Pratchett, L., & Wingfield, M. (1996). Petty bureaucracy & woolly-minded liberalism? The changing ethos of local government officers. Public Administration, 74, 639-656.
49. Putnam, R. (2000). Bowling alone: The collapse and revival of American community. New York, NY: Simon and Schuster.
50. Ryan, R.M., & Deci, E.L. (2005). On assimilating identities to the self: A self-determination perspective on internalization and integrity within cultures. In M. R. Leary & J. P. Tagney (Eds.), Handbook of self and identity (pp. 253-272). New York, NY: Guilford.
51. Scott, W.R. (2001). Institutions and organizations. Thousand Oaks, CA: SAGE.
52. Shamir, B., House, R.J., & Arthur, R.B. (1993). The motivational effects of charismatic leadership: A self-concept based theory. Organization Science, 4, 577-594.
53. Staub, E. (1992). The origins of caring, helping and nonaggression: Parental socialization, the family system, schools and cultural influence. In P. M.Oliner, S. P. Oliner, L. Baron, L. A. Blum, D. L. Krebs, & M. Z. Smolenska (Eds.), Embracing the other: Philosophical, psychological and historical perspectives on altruism (pp. 390-412). New York, NY: New York University Press.
54. Swyngedouw, M. (2001). The subjective cognitive and affective map of extreme right voters: Using open-ended questions in exit polls. Electoral Studies, 20, 217-241.
55. Vandenabeele, W. (2007). Towards a theory of public service motivation: An institutional approach. Public Management Review, 9, 545-556.
56. Vandenabeele, W. (2008a). Government calling: Public service motivation as an element in selecting government as an employer of choice. Public Administration, 86, 1089-1105.
57. Vandenabeele, W. (2008b). Development of a public service motivation scale: Corroborating and extending Perry's measurement instrument. International Public Management Journal, 11, 143-167.
58. Vandenabeele, W. (2009). The mediating effect of job satisfaction and organizational commitment on self-reported performance: More robust evidence of the PSM-performance relationship. International Review of Administrative Sciences, 75(1), 11-34.
59. Vigouroux, C. (1997). Ce que l'on apprend, ce que l'on n'apprend pas a l'école [What one learns, what one does not learn at school]. Pouvoirs, 80, 57-65.
60. Woodhouse, D. (1997). In pursuit of good administration-ministers, civil servants and judges. Oxford, UK: Clarendon Press.
61. Wright, B.E. (2008). Methodological challenges associated with public service motivation research. In J. L. Perry & A. Hondeghem (Eds.), Motivation in public management: The call of public service (pp. 80-98). Oxford, UK: Oxford University Press.